Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Too Smart!
on July 28, 2025
Posted by: DGinger
[This review was collected as part of a promotion.] I love Samsung. Mostly easy to use, easy to upgrade to. Big complaint is the typing feature is too smart. It wants to give you suggestions and I just want my cursor where I need it, since 90% of my corrections will not be fixed by the suggestion. I don't use or need AI, my mind works well and to keep it i must think for myself.
Also, the new upgrade with battery indicator is TERRIBLE!! Too many apps I don't need and some cannot be removed. Emoji and games are a waste of battery and memory. I'd paid for it, it should function as such.
Please make a smart flip phones with buttons!!
Then you can T9 and text by touch. Efficient and smart!
Also, the new upgrade with battery indicator is TERRIBLE!! Too many apps I don't need and some cannot be removed. Emoji and games are a waste of battery and memory. I'd paid for it, it should function as such.
Please make a smart flip phones with buttons!!
Then you can T9 and text by touch. Efficient and smart!
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hi there DGinger,
Thank you so much for sharing your A16 5G experience! With a variety of performance tools and feature-rich updates, there are always exciting new ways to make the most out of your device. Whether you’re sending fun messages to friends or drafting something important, your Galaxy phone’s keyboard settings are there to help. You can easily send emojis, switch up the keyboard language, set your preferred default keyboard, or even use voice typing, all customizable to fit your style. Want to learn more about your keyboard and its fantastic features? Just check out the link below titled “Adjust keyboard settings on your Galaxy phone or tablet.” Plus, with battery optimization options, you can choose how your battery power is used. Remember, battery life depends on various factors like your device settings, environment, and how you use your phone. Understanding these can help you keep your battery going longer. Find out more by visiting the helpful online resource below. We’re pleased to have you in our Galaxy community! At Samsung, we love exploring new possibilities and pushing the boundaries of innovation.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your A16 5G experience! With a variety of performance tools and feature-rich updates, there are always exciting new ways to make the most out of your device. Whether you’re sending fun messages to friends or drafting something important, your Galaxy phone’s keyboard settings are there to help. You can easily send emojis, switch up the keyboard language, set your preferred default keyboard, or even use voice typing, all customizable to fit your style. Want to learn more about your keyboard and its fantastic features? Just check out the link below titled “Adjust keyboard settings on your Galaxy phone or tablet.” Plus, with battery optimization options, you can choose how your battery power is used. Remember, battery life depends on various factors like your device settings, environment, and how you use your phone. Understanding these can help you keep your battery going longer. Find out more by visiting the helpful online resource below. We’re pleased to have you in our Galaxy community! At Samsung, we love exploring new possibilities and pushing the boundaries of innovation.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A16
on July 28, 2025
Posted by: Love4u
[This review was collected as part of a promotion.] I'm having issues with not being able to make calls, or the system ui isn't working and I have to shut the phone off. I've never had issues with a galaxy phone until I bought this one. I only buy Samsung galaxy phones. They're great phones and Samsung is a great brand
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing quality.
on July 28, 2025
Posted by: Maemae
[This review was collected as part of a promotion.] The galaxy ai is amazing,and the sound quality is wonderful. I love the bigger size compared to my previous phone (Galaxy A10E), the screen is good for watching TV of for reading. Having the fingerprint option has been really helpful as well as being able to layer it with the standard phone lock and the face scan.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Always enjoy samsung brand
on July 28, 2025
Posted by: Gamlock88
[This review was collected as part of a promotion.] Samsung phones are always a good choice they never let me down good speed good response good customer service. I also only get Samsung TVs I have gotten a few of them now and they are amazing and they pair very well with the Samsung phones. I can't wait to try their earbuds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 28, 2025
Posted by: Tx1Rc2
[This review was collected as part of a promotion.] Great phone for the price. All the bells and whistle with out the huge price.
Galaxy AI is very cool and easy to use. I would recommend this phone to my friends who and family
Galaxy AI is very cool and easy to use. I would recommend this phone to my friends who and family
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on July 28, 2025
Posted by: Mykedot30
[This review was collected as part of a promotion.] Good phone could have a better battery or bigger screen like s25 plus but for the price can't beat it
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hiya Mykedot30,
We truly enjoy hearing your feedback! The Galaxy A16 5G was thoughtfully designed to fit your lifestyle, and it brings us joy to know it's meeting your needs. Here's a fun little fact: the screen size of the Galaxy S25 Plus matches your device, and it even has a slightly better battery. So, in the areas you mentioned, your device is actually shining. We really appreciate your review, and thank you for choosing Samsung. Together, we create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly enjoy hearing your feedback! The Galaxy A16 5G was thoughtfully designed to fit your lifestyle, and it brings us joy to know it's meeting your needs. Here's a fun little fact: the screen size of the Galaxy S25 Plus matches your device, and it even has a slightly better battery. So, in the areas you mentioned, your device is actually shining. We really appreciate your review, and thank you for choosing Samsung. Together, we create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone its self
on July 28, 2025
Posted by: Coldzz
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is an impressive budget option for users looking for a solid, reliable phone with 5G capabilities. The side button is a key feature that adds both convenience and innovation, making it a standout aspect of the device. Combined with a good display, solid performance, and decent camera capabilities, this phone is a strong contender in the mid-range market. While it might not offer cutting-edge features like flagship models, the A16 5G brings excellent value for its price, especially for users who want 5G without the high-end cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I would suggest this product
on July 28, 2025
Posted by: Zipline27
[This review was collected as part of a promotion.] I stream my phone for movies and videos. And I search Facebook and read my book on line. And I read alot of my emails and other things .
Value
5
Written by a customer while visiting Samsung US