Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Is it just my phone or.. ......
on September 15, 2025
Posted by: Mollsy
[This review was collected as part of a promotion.] Does every A16 slow down about mid day and start going really slow. Also it has this automatic download for apps by either metro or Samsung and it's automatic I can't turn it off. I dont like being told What apps to download.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hey there Mollsy, Thank you for sharing your experience with your Galaxy A16 5G. Depending on the apps you're downloading, some can be stopped, and most Samsung apps can be disabled from auto-download in the Google Play Store. Carrier-initiated apps, however, might require you to go into settings via your carrier app to make changes. If you notice your device slowing down during the day, a quick optimization can help by clearing out old data, keeping things running smoothly. To do this, go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. If you have any questions or need more help, our Samsung Support Team is always here for you. We're grateful you've chosen Samsung! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Could be better
on September 15, 2025
Posted by: NiTech
[This review was collected as part of a promotion.] Usually Samsung phones are awesome. I upgraded to the A16 5G from the A71 in June. Since I have switched my service over to the A16 the phone: often needs to be restarted, will restart on its own, over heats whether I'm using it or not, moves slow or glitches when I'm trying to type texts, answer or hang up calls & use apps, pictures I take & that are saved to internal phone storage will not open has error message, has a hard time connecting to WiFi, does not automatically connect to my Galaxy 6 watch & when it does connect it consistently loses connection to my watch. Beyond that the memory & storage are awesome as usual!
Value
2
Response from Samsung USBy R&R, September 18, 2025
Hi NiTech, Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We value your feedback on the Galaxy A16 5G. Its capability to handle your daily tasks with ease and the 5000 mAh battery mean you can do more for even longer. Software updates often include improvements that optimize power use and reduce excess heat. Be sure your device is updated to the latest version in Settings for better performance. Software updates can address a range of issues, from network connections to slower performance. Please check out the online article linked below to find out more. We thank you for your review and appreciate you making Samsung your go-to choice. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The features of this product are so great!
on September 15, 2025
Posted by: Bluebear23
[This review was collected as part of a promotion.] This product is excellent for those who need something of value and for reliability but do not intend to spend alot of money at the same time.
As for the photos and videos, the camera gets the job done in great detail, and as for data speeds its core processor does well when streaming or gaming whether wifi or cellular data is connected. Its very user friendly and easy to understand once its in your hand. There's really no complaining for the grade that it is especially when the Samsung AI is in use as it really does make a difference when surfing through rhe web or videos when simply searching something up or learning about something you are curious about.
This is a must have for those wanting value for less as it doesnt disappoint.
As for the photos and videos, the camera gets the job done in great detail, and as for data speeds its core processor does well when streaming or gaming whether wifi or cellular data is connected. Its very user friendly and easy to understand once its in your hand. There's really no complaining for the grade that it is especially when the Samsung AI is in use as it really does make a difference when surfing through rhe web or videos when simply searching something up or learning about something you are curious about.
This is a must have for those wanting value for less as it doesnt disappoint.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has been the best device I've ever had
on September 15, 2025
Posted by: 12345678
[This review was collected as part of a promotion.] Great features eases of use and easy to navigate Great camera features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product have great functions.
on September 15, 2025
Posted by: Donyeah
[This review was collected as part of a promotion.] I use this product for calls.Emails YouTube in miracasting to the TV
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Not a Good phone for Adults....
on September 15, 2025
Posted by: Sjorsan
[This review was collected as part of a promotion.] Phone is not good a storage, very slow. Maybe good a new phone for a teenager. The AI is good but slow as well
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hey Sjorsan, Thank you for sharing your thoughts on your Galaxy A16 5G. We enjoy hearing from our customers and learning from their feedback. If you're experiencing slow response times, clearing the cache and running optimization through Device Care might help. Your device is designed with a responsive display and efficient multitasking capabilities. Please see the online article linked below for more tips on keeping your device running smoothly. Thanks again for being a Samsung customer. Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This.Product is top of the line for me and I reall
on September 15, 2025
Posted by: Tamboo
[This review was collected as part of a promotion.] Hello I really enjoyed using my Galaxy. Samsung A16. It's very easy for me to go on different things that I'm looking for and I recommend it to anybody. That's looking for very good phone molder. You would enjoy to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
How Great My Device Works
on September 15, 2025
Posted by: LoveToMake
[This review was collected as part of a promotion.] My Galaxy Al is wonderful to have. It works very well for me when I'm at home using it for personal reasons or for work. I'm currently working 3 different jobs and no matter how much I am doing or how much I have going on in the background or apps running over apps it's always ae to keep up. No worries about it being slow or messing up. My only problems have been when trying to use it in areas outside of the Tmobile coverage map. Overall I give it an A+ definitely!!
Value
4
Written by a customer while visiting Samsung US