Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
I Dislike It, Greatly
on September 15, 2025
Posted by: NNYWKA
[This review was collected as part of a promotion.] I allowed my need for an upgrade talk me into this A series Samsung.
-It arbitrarily allows/disallows contacts in the phone.
-RCS vs text message feature is problematic. Again, changes whenever it wants. Blocks messages.
-Attachments don't send or come through.
-Video calls go through sometimes and sometimes not. Again, arbitrary behavior.
-Find it slower than S series phones. Even my old S9.
-Attachments don't send or come through.
-Video calls go through sometimes and sometimes not. Again, arbitrary behavior.
-Find it slower than S series phones. Even my old S9.
I like the screen size, that's about all I like.
Value
2
Response from Samsung USBy R&R, September 17, 2025
Hey there NNYWKA, Thank you so much for reaching out and sharing your thoughts on your Galaxy A16 5G! We truly appreciate you taking the time to give us your feedback. It’s always wonderful to hear from our customers and learn from their experiences. If you're experiencing some inconsistency with your device connection, making sure you have a strong network signal could really help. And if you're using a third-party messaging system, adjusting the settings to fit your preferences might make a difference. Feel free to check out the online articles linked below; they offer helpful tips on messaging options and network connection guidance. Thanks again for your review and for choosing Samsung. We’re thrilled to have you as part of our community! Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use the Samsung Messages app on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001926/
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Use the Samsung Messages app on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001926/
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on September 15, 2025
Posted by: Reddixie
[This review was collected as part of a promotion.] My Galaxy is a great phone and not disappointed!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for A series!
on September 15, 2025
Posted by: Samsunggurl
[This review was collected as part of a promotion.] I have had this phone for a while now and it has been excellent! The camera quality exceeded my expectations and the speed hasn't slowed down at all which are 2 super important features to me! If I win this gift card I WILL be upgrading to the new A56 with AI! I want that phone so bad! I am a Samsung Galaxy girly FOR LIFE!!! I LOVE SAMSUNG EVERYTHING!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone works smoothly and easy to understandd f
on September 15, 2025
Posted by: BestFrY
[This review was collected as part of a promotion.] When using the phone for gaming works smoothly with no glitches or a small amount to the visible eye. The phone is nice size not to big or small for the elderly. I love the zoom in and zoom out features for text to help see messages. The phone make sending email or message very easy with having every app in one area. My overall review is that the phone works perfectly and would buy another on the future. Also the price range perfect for someone with relatively small budget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The galaxy A15 big value not so big of a budget
on September 15, 2025
Posted by: Mrguythephoneguy
[This review was collected as part of a promotion.] The a15 is a walking computer without the cost. Anyone looking for the essentials hits the nail on the head with the inclusion of pretty much every feature of a modern day laptop in the palm of you hand with the option of galaxy Ai for a custom feel and versatility provided with the Samsung brand. The first thing you notice with the phone is it's sleek design, sizable screen, and light weight feel that is a lot more forgiving on thie wrists over consistent and prolonged use. You've got all the andriod apps movies, and functionality. Emails for staying connected, Google maps to get anywhere and find anything from travel destinations to restaurants. You got a calendar to sync everything from personal and work events to what I've found useful direct off the website appointment updates for doctors appointments. There meta and galaxy Ai to help the user to find anything they can think of, bringing a lot of value to the base a16 model line up. There features that are significantly easier to use then one might think with an almost endless applications to everyday problem solving and tasks. Another great day to day feature is my wallet, use it to upload debit and credits cards to us you phone as the card in a much quicker and convenient way with "tap" purchasing. All you do is open the app and tap the phone on the point of sale device and enter your pin if you even need to do that with which type of card your using. And most important crisp clean calls with reliable and service.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone runs so much better then a14 4g
on September 15, 2025
Posted by: FootballMama
[This review was collected as part of a promotion.] I use my Samsung Galaxy A16 5G for everything in my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's way different than my other phones.
on September 15, 2025
Posted by: BabyWay
[This review was collected as part of a promotion.] The Galaxy AI is different and interesting, and has way more space and features to this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone Review
on September 15, 2025
Posted by: SonDoobie79
[This review was collected as part of a promotion.] Glitches and freezes often.And has good memory.It's a decent phone.Camera it's glitchy as well like all samsung/android devices
Value
4
Written by a customer while visiting Samsung US