Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,174 Reviews)
Open Ratings Snapshot
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5 out of 5
5
The product has awesome features
on September 15, 2025
Posted by: Sososassy
[This review was collected as part of a promotion.] I have brought two of these phones. I love it, the camera is clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Phone is damaged
on September 15, 2025
Posted by: Reekuh
[This review was collected as part of a promotion.] My phone is crack an really mess up
I don't no Wat else to say but my screen is damaged
Value
2 out of 5
2
Response from Samsung USBy R&RSeptember 16, 2025
Hi Reekuh, Thank you for keeping us updated about your Galaxy A16 5G. We know how frustrating it is when your screen is cracked, making it hard to enjoy your device thoroughly. Just a friendly reminder that Samsung products come with a limited 12-month warranty against manufacturing defects, as outlined for each item. We're also happy to let you know about Samsung Care+, which offers extra coverage and support for eligible devices. If your device qualifies, you can even choose to extend your coverage further with Samsung Care+. Plus, we've teamed up with uBreakiFix, an authorized repair partner with over 600 stores across the US, so you're always welcome to bring your phone in to explore repair options. Thanks again for reaching out. We really appreciate having you as a Samsung customer. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has amazing features
on September 15, 2025
Posted by: MamaVie0123
[This review was collected as part of a promotion.] Using this phone for work and games for my kids, the galaxy AI feature is incredible! Along with great camera quality and storage space, I'm very satisfied with this device. Perfect for my day to day needs!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is well worth the money.
on September 15, 2025
Posted by: Kylesipbone
[This review was collected as part of a promotion.] Galaxy ai as the in star in this device review. I use the galaxy Ai everywhere for everything. I expected the quality to drop due to the price drop but I was wrong. The phone works flawlessly and pairing it with galaxy Ai features make this better than ios in my opinion. The camera is extremely good at making sure you dont miss a momment.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The camera
on September 15, 2025
Posted by: Dporcell43
[This review was collected as part of a promotion.] Great phone great camera. Satisfied completely .I recommend thos phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has all the features I could ever nee
on September 15, 2025
Posted by: Vidguy2025
[This review was collected as part of a promotion.] Galaxy AI. Also fun for gaming and streaming videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my phone
on September 15, 2025
Posted by: Nicole
[This review was collected as part of a promotion.] It's easy to use and convenient. Price of phone is not outrageous.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Katinojim80
on September 15, 2025
Posted by: Jiminokat
[This review was collected as part of a promotion.] Works great and love all the new fetuses and cámara and phone size
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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