Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Device has great storage
on September 15, 2025
Posted by: GalaxyAIUser
[This review was collected as part of a promotion.] I have the galaxy 16 5g and it has a great storage. It is quick and is easy to use. The galaxy AI helps me out alot when im in need of looking up certain things. Galaxy AI really comes in handy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall good
on September 15, 2025
Posted by: Amymaz
[This review was collected as part of a promotion.] Gets jumpy between apps and pages at times. Loses charge by end of day. Don't use Galaxy AI much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Froze a lot
on September 15, 2025
Posted by: Joselito
[This review was collected as part of a promotion.] When connected to Android Auto it becomes super slow and you can't open or close any app you're using. I've already tried everything to see if it resets or begins to behave normal but nothing.
Value
3
Response from Samsung USBy R&R, September 16, 2025
Good day Joselito, Thank you for reaching out and sharing your thoughts on your Galaxy A16 5G. Keeping software updated in Settings > Software Update helps boost performance and provides the latest optimizations. If you are using apps such as Android Auto, please ensure your application software is on its latest update. Also, please be advised that Android Auto is designed to act as a dashboard for your vehicle while you drive, allowing quick access to features while maintaining focus. You may not be able to multi-task until you exit the app for safety reasons. Thank you for your review. We appreciate your choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy a16 5g
on September 15, 2025
Posted by: Dramaticking
[This review was collected as part of a promotion.] I like the samsung health app so I know to take my meds every day, plus watch my favorite TV shows and movies on my samsung TV app
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 15, 2025
Posted by: Love2shopallthetime
[This review was collected as part of a promotion.] To call friends and relatives. I love it love ❤️ 😍 💖 ❣️ 💕 💘 ❤️ 😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone lags horribly, overheats, and restarts
on September 15, 2025
Posted by: GlowDoodles
[This review was collected as part of a promotion.] This phone isn't very good, but I guess for the price it's something. It lags, it overheats, and will just randomly reboot. I thought it was my phone, but after research its the A16 overall. I guess the Galaxy AI search function is cool. Just being able to circle something in a video or picture and find it online is pretty useful
Value
2
Response from Samsung USBy R&R, September 16, 2025
Good day GlowDoodles, Thank you so much for reaching out and sharing your thoughts about your Galaxy A16 5G. It’s great to see how much you're enjoying your device and exploring all the awesome features it offers! The Super AMOLED display really makes every task feel more vibrant and engaging. While this model hasn’t yet fully rolled out Galaxy AI, there are still many fantastic features designed to improve your experience. For example, Device Care helps by closing background apps, which can extend battery life and keep your device cooler. The helpful tips in the linked article below might be useful for maintaining a comfortable device temperature. We truly appreciate your feedback and are excited to have you as part of the Galaxy family! Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10002887/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My review 5
on September 15, 2025
Posted by: Ryk5234
[This review was collected as part of a promotion.] Ryk
My Galaxy A16 has performed the way all phones should perform without issues. It has everything you need. The pictures come out very nice. The colors are good, the are impeccable. The sound.
And the ringtone works the way. I've always wanted my phone to work. The volume is good.
My Galaxy A16 has performed the way all phones should perform without issues. It has everything you need. The pictures come out very nice. The colors are good, the are impeccable. The sound.
And the ringtone works the way. I've always wanted my phone to work. The volume is good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone on a Budget?
on September 15, 2025
Posted by: LifelongSamsungUser25
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5g, is a quite remarkable device, especially for me. This is the second smartphone I have used with my phone number and I would recommend it. It has amazing graphics and takes pretty decent pictures and videos. They aren't the best, but for the price they are spectacular. One of the most noticeable downsides of this phone, is how slow the phone can be at times. It may be caused by having too many files or it may be the phone itself. Either way, it isn't too big of an issue and hasn't affected my love for the phone a whole lot. The phone makes up for its few downsides with the amount of features it has. For starters, there is external storage. That alone makes this phone absolutely amazing and makes it worth every penny. Another feature that surprised and amazed me was the fact that you can take a screenshot by moving your hand across the screen. I was extremely shocked and amazed by this. Another good feature is the AI. When I'm bored I sometimes find myself talking to the AI and asking it questions. The AI almost always gives very accurate answers and has impressed me with its accuracy. I am genuinely amazed by how good and jam packed with features this phone is, especially for the price. For a budget phone it is extremely impressive and definitely worth it. I would recommend this phone to anyone looking for a new phone.
Value
4
Written by a customer while visiting Samsung US