Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great except
on September 15, 2025
Posted by: Babierokka2
[This review was collected as part of a promotion.] Great except for the newest update. Apparently the Galaxy AI doesn't like when you try to play games and listen to music at the same time.
Value
4
Response from Samsung USBy R&R, September 15, 2025
Good day Babierokka2, Thank you so much for sharing your experience with your Galaxy A16 5G. For background music to play while multitasking, please ensure the game you are playing allows your music to continue playing. Some game applications use your device's audio, which may cause your music to stop. Also, make sure the music app you are using supports background playback. For further assistance, please reach out to our Samsung Support Team. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
A15 5g phone
on September 15, 2025
Posted by: Joeyp412
[This review was collected as part of a promotion.] I use my phone for everyday use. I also work online and use my phone frequently other then call quality its a ok device. Galaxy AI is a great feature one of my favorite AI applications. Samsung makes great quality products and I will forever use them.
Value
2
Response from Samsung USBy R&R, September 16, 2025
Hola Joeyp412, The Galaxy A16 5G is designed to provide dependable performance for daily use, and we’re excited to hear it helps you stay productive, entertained, and connected. While Galaxy AI is not available on the Galaxy A Series, this device offers a variety of smart features through One UI that make everyday tasks simple and efficient. We are glad to have you as a long-time user. We appreciate your loyalty to Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY AI Review
on September 15, 2025
Posted by: Deneezy
[This review was collected as part of a promotion.] I use Galaxy AI on my device all the time
I prefer it over Google AI because of the quantity answers I received. I love Samsung products, ease of use and quality features
I prefer it over Google AI because of the quantity answers I received. I love Samsung products, ease of use and quality features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works very well easy to use
on September 15, 2025
Posted by: Brabit
[This review was collected as part of a promotion.] This Samsung Galaxy a16 performs very well plays games very well has an amazing camera very reliable easy to use never have no problems freezing up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The Touchscreen doesn't work as I wish,
on September 15, 2025
Posted by: Lovegalaxy03
[This review was collected as part of a promotion.] The phone feels like the a10 even if it's a new model the only jump level i see is the fingerprint sensor and the Ai feature but nothing else
Value
1
Response from Samsung USBy R&R, September 16, 2025
Hello Lovegalaxy03, Thanks for sharing how your Galaxy A16 5G is performing. Designed for ease of use with a 6.7-inch Super AMOLED display, 90 Hz refresh rate, and a 5000 mAh battery, the Galaxy A16 5G offers it all. It’s great to see you using and enjoying the updated biometric security feature with your fingerprint for access. While the Galaxy A16 5G doesn’t have Galaxy AI features, it includes helpful tools to keep your experience smooth and reliable. Using Device Care > Memory to free up background processes is a quick way to reduce lag and achieve faster response times. For more tips on keeping your device running smoothly, check out the online article linked below. Thanks for being part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A 16 5g has amazing features
on September 15, 2025
Posted by: Gal2209
[This review was collected as part of a promotion.] Samsung galaxy A 16 5g is great for my gaming as well as music craving.I play endless time of music without any glitch.The sound quality is amazing.Also playing games in this device is a great experience.Its camera has awsum results.The pixels,the picture quality,all superb.Love this phone and recommended to my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I think that is good Phone. Maybe a litlle heavy
on September 15, 2025
Posted by: Vic1950
[This review was collected as part of a promotion.] "Galaxy IA" actually i dont use the IA a lot but i like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone for the price
on September 15, 2025
Posted by: Neon2312
[This review was collected as part of a promotion.] Overall I would say Samsung Galaxy A16 is a pretty decent phone if you're on a budget. It does leave something to be desired though. There are times when the service on the phone is very slow. Also I wish it was compatible with wireless chargers. Overall decent phone though.
Value
4
Written by a customer while visiting Samsung US