Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
A16 galaxy
on September 15, 2025
Posted by: Brian24
[This review was collected as part of a promotion.] Cool phone, thin nice size screen functions properly.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hi Brian24, \nWe're thrilled that your Galaxy A16 5G is performing well where it matters most! Whether you're working or having fun, it’s built to keep up. Thank you for being part of the Galaxy experience. Powered by possibility, Samsung! \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
2
Need a newer upgrade
on September 15, 2025
Posted by: Foxylynn
[This review was collected as part of a promotion.] I need to get a new phone this one overheat doing now so as I type so I can use this win to get a new phone I'm still a die hard samsung fan won't sway to any other just would like to upgrade to the newest hopefully with that one all the kinks have been smoothed out .
Value
2
Response from Samsung USBy R&R, September 16, 2025
Hey there Foxylynn, We value your feedback on the Galaxy A16 5G. Software updates often include improvements that optimize battery life and reduce excess heat. Make sure your device is updated to the latest version in Settings. Check out the article linked below for a step-by-step guide on how to update your device. Thanks for being a Samsung customer. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Has cool features
on September 15, 2025
Posted by: Codyshane185
[This review was collected as part of a promotion.] I love the galaxy AI feature and some of the apps that come on it specific to Samsung are really neat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone I like the setting
on September 15, 2025
Posted by: Loveshortie
[This review was collected as part of a promotion.] Galaxy AI i like the feature on my phone wish I could update it to the Samsung folded wanted one of thoses since it came out sometimes I do have issues with the phone I have when it updates and things like that it sorta glitches on apps and it forces stops the apps as well I hope I get a chance to win
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 15, 2025
Posted by: Phonedude
[This review was collected as part of a promotion.] Would buy it again
I have owned several
They are amazing phones
Highly recommended
I have owned several
They are amazing phones
Highly recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love my Samsung, its never broke ! Love
on September 15, 2025
Posted by: Redlipsfingertips
[This review was collected as part of a promotion.] It's great to keep in touch with ny child's transportation and taking important phone calls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone for a cheap price
on September 15, 2025
Posted by: DJ1985
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is a good for for a cheap price
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hi there DJ1985, Thank you for reaching out and sharing your thoughts about your Galaxy A16 5G. The Galaxy A16 5G was designed to deliver reliable performance for everyday use, and we’re glad to hear it helps you stay productive and entertained, while you're getting a great value! We appreciate your kind review and thank you for choosing Samsung as your favorite brand. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on September 15, 2025
Posted by: GALAXYGirl4life
[This review was collected as part of a promotion.] I use my phone for work, personal and fun and haven't run out of space still. It's pretty fast overall and I don't usually have any issues.
Value
4
Written by a customer while visiting Samsung US