Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This product have a great durability i love its a
on September 15, 2025
Posted by: Danycat34
[This review was collected as part of a promotion.] I been using sansung and is such a nice phone I can call do the stuff day a day its simple to use and is trong it didn't break when my baby trow the phone away
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on September 15, 2025
Posted by: Sue79beep
[This review was collected as part of a promotion.] Great phone overall the AI is great on it as well as everything else. That goes along with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does the job
on September 15, 2025
Posted by: PrincessShy
[This review was collected as part of a promotion.] This device is easy to use and set up. It however has been constantly lagging and freezing since I bought it. The camera on the back of the phone isn't very great. Most pictures, unless in direct sunlight, come out grainy. It does however do all the functions you would like it to. Calls don't drop for any reason. Messages send and receive normally. You can download pretty much any app with no issues.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Will I purchase this phone again or recommend to anyone? Probably not. There are definitely better versions out there.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Bonjour PrincessShy, We’re glad to hear that the Galaxy A16 5G has been easy to set up and reliable for your calls, messages, and apps. Your feedback on the camera and performance is valuable, as it helps us continue shaping the Galaxy experience. Please check out the link below for more tips and tricks on how to improve your device’s camera, ensuring every shot is a great one. With its user-friendly design and strong connectivity, the A16 5G continues to deliver convenience for everyday use. We’re happy you’re able to enjoy it. Thank you for your review, and we appreciate you choosing Samsung. Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Nice To Have
on September 15, 2025
Posted by: BrewCrew
[This review was collected as part of a promotion.] Has very nice features. Very compact. Really nice product.
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hey BrewCrew, \nThanks for sharing your thoughts! If you love all the smart features, you’re not alone—the Galaxy A16 5G is popular for a reason. We’re happy you’re enjoying your device and proud to be part of your daily tech lineup. Keep thriving with Samsung.\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best cellular you can ask for
on September 15, 2025
Posted by: Love2rare
[This review was collected as part of a promotion.] Galaxy ai is the best device hands down i use it for work talk to my kids and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall excellent
on September 15, 2025
Posted by: Jlane86
[This review was collected as part of a promotion.] This phone has excellent features battery last could use an upgrade on tech so it can play games better for example call of duty mobile but overall very good phone
Value
4
Response from Samsung USBy R&R, October 8, 2025
Ahoy Jlane86, \nThank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that the device’s battery supports your daily activities. Adaptive power management is a key feature, and we’re glad it works well for you. With a 5000 mAh battery, you can do more for longer, and we’re happy you're satisfied with your choice. Thank you for your positive review and for choosing Samsung. \n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Customer Rating
3
Phone works slow, glitches.
on September 15, 2025
Posted by: Lena94
[This review was collected as part of a promotion.] This phone has a tendency to glitch a lot & has to be restarted often.
Value
3
Response from Samsung USBy R&R, September 15, 2025
Hello Lena, We appreciate you taking the time to share your thoughts on the Galaxy A16 5G. Your perspective on performance is important, and we value how you’ve highlighted the areas that matter most in daily use. If you notice your device slowing down, the Quick Optimization feature can improve your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Please see the linked article below to learn more. From Settings, swipe to and tap Device care. Tap 'Optimize now,' then tap Done. The Galaxy A series is designed to deliver 5G speed and practical features for everyday life, giving customers versatile tools to stay connected and productive. Thank you for sharing your thoughts; we appreciate your choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The phone works good but sometimes it's glitchy an
on September 15, 2025
Posted by: Caveman5217
[This review was collected as part of a promotion.] The phone and everything works greight I like the capabilities.It's got on it but like I was sayit's glitchy sometimes and it turns off and it turns back on right in the middle of what i'm doing
Value
4
Response from Samsung USBy R&R, October 8, 2025
Hey there Caveman5217, \nThanks for your valuable feedback! The Galaxy A16 5G’s smart features are just one reason it stands out. It’s made to deliver dependable daily performance, and we’re happy it keeps you productive and entertained. If you experience occasional slowdown, a quick optimization can help. The Quick Optimization feature boosts your device's performance by detecting apps that consume too much battery, clearing unnecessary memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is simple and fast. Just go to Settings, swipe to Device Care, tap Optimize Now, and then tap Done. We invite you to learn more about device optimization through the article linked below. Your feedback helps us improve, and we appreciate your trust in Samsung!\nKeep your Galaxy phone or tablet from slowing down with Device Care\nhttps://www.samsung.com/us/support/answer/ANS10001953/\n\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US