Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Is alright not the best
on August 22, 2025
Posted by: Kiersten
[This review was collected as part of a promotion.] Has galaxy a I but it is kind of slow screen cracks easily
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hey there Kiersten,
Thank you so much for sharing your insights on the design! The Galaxy A16 5G beautifully combines Samsung’s signature style with practicality, and many of us really appreciate its comfortable build and everyday durability. Even though this model doesn’t feature the full rollout of Galaxy AI, you still enjoy smart features that make your experience more intuitive and fun. If you notice your device slowing down, a quick optimization can help—simply go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. This simple step closes apps, boosts your battery, and clears data to keep your device running smoothly. Regarding your screen, its slim 7.9 mm thickness makes it very comfortable to hold and easy to carry in your pocket, with basic protection for daily use. However, we know accidents can happen, so that’s why we’ve also partnered with uBreakiFix for repairs. If you’re enrolled in Samsung Care+, it’s worth checking out your benefits. Thanks again for reaching out and sharing your thoughts— we’re truly glad to have you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your insights on the design! The Galaxy A16 5G beautifully combines Samsung’s signature style with practicality, and many of us really appreciate its comfortable build and everyday durability. Even though this model doesn’t feature the full rollout of Galaxy AI, you still enjoy smart features that make your experience more intuitive and fun. If you notice your device slowing down, a quick optimization can help—simply go to Settings, swipe to and tap Device care, then tap Optimize now and hit Done. This simple step closes apps, boosts your battery, and clears data to keep your device running smoothly. Regarding your screen, its slim 7.9 mm thickness makes it very comfortable to hold and easy to carry in your pocket, with basic protection for daily use. However, we know accidents can happen, so that’s why we’ve also partnered with uBreakiFix for repairs. If you’re enrolled in Samsung Care+, it’s worth checking out your benefits. Thanks again for reaching out and sharing your thoughts— we’re truly glad to have you as part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung pass
on August 22, 2025
Posted by: Tktimmo
[This review was collected as part of a promotion.] It helps me keep up with my sports my family and friends the games are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is amazing....
on August 23, 2025
Posted by: RoyBoi
[This review was collected as part of a promotion.] That was what I thought when I first got the phone. But very soon after it started to run very slowly and I can't run more than one app at a time without it running like an old 1998 Windows computer. It tells me often that I have to restart the phone for faster performance. I will say that the storage capacity is my favorite thing about it.
Value
3
Response from Samsung USBy R&R, August 26, 2025
What’s up RoyBoi,
Thank you for reviewing the Galaxy A16 5G. Our goal has been to create a device that is user-friendly and, more importantly, able to keep up with your needs and any task you want to accomplish. Using tools like Device Care and software updates, users can regularly fine-tune their device to improve speed and responsiveness. The focus is on discovering which functions work best for your usage. Rest assured, you can perform system resets directly from your phone’s settings without needing to revert to earlier versions. To do this, go to Settings, swipe to and select Device Care, then tap Optimize now followed by Done. For more tips on maintaining optimal device performance, please see the online article linked below. We truly appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A16 5G. Our goal has been to create a device that is user-friendly and, more importantly, able to keep up with your needs and any task you want to accomplish. Using tools like Device Care and software updates, users can regularly fine-tune their device to improve speed and responsiveness. The focus is on discovering which functions work best for your usage. Rest assured, you can perform system resets directly from your phone’s settings without needing to revert to earlier versions. To do this, go to Settings, swipe to and select Device Care, then tap Optimize now followed by Done. For more tips on maintaining optimal device performance, please see the online article linked below. We truly appreciate your review and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S16
on August 23, 2025
Posted by: Kellie
[This review was collected as part of a promotion.] I love samsung phones this is the 3rd 16 I've had. The camera takes the best pics and I use it every night to stream all my favorite TV shows or movies. Samsung phones are all I've bought over the last 10 years. And will keep using them......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Been a great and inexpensive little phone but it accomplished what we needed it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my last one
on August 23, 2025
Posted by: Pandapanda69
[This review was collected as part of a promotion.] Wish it was a better phone. But can't complain about the price. You get what you pay for.
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hey hey Pandapanda69, Thank you for sharing your thoughts on your Galaxy A16 5G. The performance of the Galaxy A16 5G is designed for smooth, practical use, and your experience highlights exactly that. We're glad you are enjoying your Galaxy experience. Thank you for choosing Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
My ga l axy a16 5g
on August 23, 2025
Posted by: Battery
[This review was collected as part of a promotion.] I switched from motoro l a to th I s galaxy the display is great as far as being vivid the only issues ive hadcis battery a l ways going deadcwithout warning and cant get keyboaedv. Big enogh f o r fingers, otherwise good value .
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hello there Battery,
Thank you for sharing your feedback about your Galaxy A16 5G. We're glad to hear from you! The A Series is crafted with careful attention to power management, and many users find their devices last throughout the day, depending on their habits. Your insights help us understand how it fits into different lifestyles. If you'd like a larger keyboard, the good news is that you can easily resize it. Go to Settings, tap General management, and then select Samsung Keyboard settings. Swipe to Size and transparency, and then drag the handles on the sides to get your perfect fit. You can also move the keyboard around using the arrow button in the center. When you're happy with the size, tap Done. To return to the original size, tap Reset. For more helpful tips, check out the online article linked below. The battery in your Galaxy A16 5G intelligently adjusts based on screen brightness, background apps, and usage patterns, helping you maximize the battery life of each charge. By fine-tuning these settings, you can enjoy longer battery life. You might also want to explore different modes that enhance your device’s power efficiency. Thanks again for your valuable feedback. We're grateful that you've chosen Samsung as your trusted brand!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about your Galaxy A16 5G. We're glad to hear from you! The A Series is crafted with careful attention to power management, and many users find their devices last throughout the day, depending on their habits. Your insights help us understand how it fits into different lifestyles. If you'd like a larger keyboard, the good news is that you can easily resize it. Go to Settings, tap General management, and then select Samsung Keyboard settings. Swipe to Size and transparency, and then drag the handles on the sides to get your perfect fit. You can also move the keyboard around using the arrow button in the center. When you're happy with the size, tap Done. To return to the original size, tap Reset. For more helpful tips, check out the online article linked below. The battery in your Galaxy A16 5G intelligently adjusts based on screen brightness, background apps, and usage patterns, helping you maximize the battery life of each charge. By fine-tuning these settings, you can enjoy longer battery life. You might also want to explore different modes that enhance your device’s power efficiency. Thanks again for your valuable feedback. We're grateful that you've chosen Samsung as your trusted brand!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and amazing cam
on August 23, 2025
Posted by: SlimDunkin713
[This review was collected as part of a promotion.] Galaxy AI is wonderful. I use my phone for everything.
Value
5
Written by a customer while visiting Samsung US