Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Good features
on August 21, 2025
Posted by: R84Gherenow
[This review was collected as part of a promotion.] Calls, texting, news, etc.
Have to restart to clear memory.
Value
4
Response from Samsung USBy R&R, September 3, 2025
Hola R84Gherenow, Thank you for sharing your experience with your Galaxy A16 5G with us. We are thrilled to hear that you are getting the most out of your device. Just wanted to let you know there is an easier way to clear your phone’s memory without having to restart it. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Find out more in the link provided down below. Thank you for your review. We appreciate you choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
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Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-
Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great feature..unlock not on screen o
on August 21, 2025
Posted by: Maxibaby
[This review was collected as part of a promotion.] Loving my Samsung a15 5g.. much easy to use..love the biometric on side instead of on screen
.the recording feature as well..
.the recording feature as well..
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hiya Maxibaby, Thank you for sharing your review of your Galaxy A16 5G. Hearing that your Galaxy A16 5G supports your day-to-day needs reinforces why so many love this device. It’s great that the design is working out so well for you, and we appreciate your positive feedback about the conveniently placed biometrics. Thank you again for reaching out, and thank you for choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great battery life
on August 21, 2025
Posted by: Bat234
[This review was collected as part of a promotion.] This device basically can do anything. You can stream yourself favorite movies online you can play your favorite video games and don't get me started about the camera its so good quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G
on August 21, 2025
Posted by: Ecko805
[This review was collected as part of a promotion.] This phone is a great phone for people on a budget who can't afford the flagship models. This phone is surprisingly fast and has everything you could want in a smart phone. It has galaxy AI that is awesome it really makes life easier and better because it can handle all the things you don't have time to do yourself or that you don't want to do yourself. The camera is amazing. Pictures are so vibrant and clear and crisp. This is a great 1st phone for children. Has parental control settings to help monitor your child's location online activities and allows you to set up protection settings and block unauthorized apps , downloads, web sites. It has a decent processor and a average storage capacity but could be better on both. Gaming capabilities are pretty good on this device for being the lowered Galaxy model.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love how simple and easy everything is to use
on August 21, 2025
Posted by: JazzyJae
[This review was collected as part of a promotion.] I love the Gemini feature in my device, it makes everything so much easier to look up and get detailed answers to. I would use my device 24/7 if I was able to but adult responsibilities always have a way of getting in the way lol. I use my phone for contacting all my friends and family, I use Google meet to video chat with my mom in California, and I also use it as a camera to view anything going on in my bedroom. I love the tap to pay option and I also love all the Samsung options it has, I've never had the ability to actual choose between Google and Samsung. There only 1 thing I would change and that's the quality of the screen. I would make it more durable or un-breakable so dropping it isn't an issue. Also I would make it able to charge on a magnetic charger so plugging it in isn't ever an issue in case you forget the cord.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has good features and I love the a I features very
on August 21, 2025
Posted by: Zestyhoney
[This review was collected as part of a promotion.] Ai is very nice and useful, love the look how's the phone and the features it has
Value
4
Response from Samsung USBy R&R, September 4, 2025
Hola Zestyhoney, Thank you for sharing your experience with your Galaxy A16 5G. It’s great that you are getting the full benefit and enjoying all there is to discover with your device. While this model doesn’t have the full rollout of Galaxy AI, there are still many fun features that can enhance your user experience. Thank you for your review. We appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with Galaxy AI at great price!
on August 22, 2025
Posted by: GrandMaw11
[This review was collected as part of a promotion.] The Galaxy A16 5g is a great phone with lots of great features for the price! This was originally purchased as a backup device, but I'm liking it enough to consider using it as a replacement. It perfectly fits and feels secure in moderate to large hands, the buttons are easily accessible, it's easy to operate and customize, the camera is awesome, and the Galaxy A16 has all the features and quality of high-end phones at half the price! My battery needs recharging after approximately 15 hours of using maps for navigating, and streaming videos and music for entertainment while traveling, but holds up literally all day at home with comparable usage. I don't always utilize fingerprint sensors because of the hassle, but I love having this one on the side button to quickly unlock my phone. I'm usually extremely skeptical and apprehensive about AI technology usage: Galaxy AI is very convenient and easily accessible, but not intrusive or convenient, and easy to completely disable. There's not much I don't like about the Galaxy A16, but I do miss the convenience of the "eye" icon in Gallery for searching without having to install Google Lens, so I hope Samsung brings that feature back... Overall, I highly recommend the Samsung Galaxy A16 5g for having all the bells and whistles without the cost.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Hello there GrandMaw11,
We’re glad to hear the Galaxy A16 5G has exceeded your expectations! This device is designed to bring many high-end features into an approachable, everyday phone. Whether it’s smooth streaming, a customizable experience, or reliable camera performance, it delivers. While this model does not include the full Galaxy AI suite, it offers intuitive smart features that adapt to your needs, making daily tasks easy and enjoyable. Your experience highlights exactly what makes this phone such a dependable choice. Thank you for choosing Samsung as your go-to brand.
-Ty
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We’re glad to hear the Galaxy A16 5G has exceeded your expectations! This device is designed to bring many high-end features into an approachable, everyday phone. Whether it’s smooth streaming, a customizable experience, or reliable camera performance, it delivers. While this model does not include the full Galaxy AI suite, it offers intuitive smart features that adapt to your needs, making daily tasks easy and enjoyable. Your experience highlights exactly what makes this phone such a dependable choice. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
"Galaxy AI" have broken the screen i use to work.
on August 22, 2025
Posted by: JoseA16
[This review was collected as part of a promotion.] "Galaxy AI" I use to work in my driving job to work using the map...
Value
5
Written by a customer while visiting Samsung US