Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,174 Reviews)
Rating breakdown 5,174 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Service is not great where I live needs a tower m
on August 21, 2025
Posted by: Itallmine13
[This review was collected as part of a promotion.] Does not stay in 5g mold does not pick up on service when available
Would like to see more simple actions
Would like to see more simple actions
Value
3
Response from Samsung USBy R&R, August 26, 2025
Ahoy Itallmine13,
Thank you so much for sharing your review of the Galaxy A16 5G! We’re glad you’re exploring this device. It includes all the essential connectivity features you might need, and sometimes a quick network reset or settings refresh can significantly improve signal stability. Depending on your location and environment, your phone might temporarily disconnect from your mobile network or experience a slower connection; this can be related to your plan, region, or network settings. To give your device a quick tune-up, go to Settings, tap Connections, then select Mobile networks. If you’d like to reset your network settings, go to Settings, tap General management, then Reset, and choose Reset network settings. Confirm by tapping Reset and enter your PIN or password if prompted. Once you’ve done that, test your connection. For more helpful tips, check out the article linked below. If you haven’t already, contacting your mobile carrier can help report your experience. And of course, if you need any further assistance, our Samsung Support Team is always ready to help. We truly appreciate your feedback, and we’re happy to have you as part of our Samsung community!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your review of the Galaxy A16 5G! We’re glad you’re exploring this device. It includes all the essential connectivity features you might need, and sometimes a quick network reset or settings refresh can significantly improve signal stability. Depending on your location and environment, your phone might temporarily disconnect from your mobile network or experience a slower connection; this can be related to your plan, region, or network settings. To give your device a quick tune-up, go to Settings, tap Connections, then select Mobile networks. If you’d like to reset your network settings, go to Settings, tap General management, then Reset, and choose Reset network settings. Confirm by tapping Reset and enter your PIN or password if prompted. Once you’ve done that, test your connection. For more helpful tips, check out the article linked below. If you haven’t already, contacting your mobile carrier can help report your experience. And of course, if you need any further assistance, our Samsung Support Team is always ready to help. We truly appreciate your feedback, and we’re happy to have you as part of our Samsung community!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI is top of the line
on August 21, 2025
Posted by: Luckey
[This review was collected as part of a promotion.] The Galaxy AI that comes with the Samsung. A 15 is the best phone that I ever had. And it's so smart and it really helps me get through my day so much easier doing what she wants. I highly recommended this phone and the Galaxy AI SYSTEM to anybody looking for another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is PERFECT
on August 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent for streaming and gaming. Great storage. Perfect pictures. It's almost smarter than ME, and that's DEFINITELY saying something lol.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on August 21, 2025
Posted by: MrStyles
[This review was collected as part of a promotion.] Love how three quality of the camera work perfect for working with photography aan editing video is quick and easy to use and understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very good as if it's indestructible.
on August 21, 2025
Posted by: GLight
[This review was collected as part of a promotion.] I use my Samsung Galaxy phone for many things. I use it to play to-go games sometimes. I use it to take pictures if I need to. I use it to check any important messages or emails. I also use it to check any important apps such as the Transit app. I also Galaxy AI to assist me with anything if I need assistance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love, love my Samsung Galaxy A16 5G
on August 21, 2025
Posted by: SilentSilver7
[This review was collected as part of a promotion.] The inexpensive Samsung Galaxy A16 5g does literally everything my wife's S24 5G does that i have ever done. Even running the great Galaxy AI! I'm sure that the S24 probably has lots of great tech but, you know what, I've never missed it because it must be stuff that I don't us. So, why should I care
And, I certainly don't want to pay for it.
And, I certainly don't want to pay for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung Galaxy phone is amazing
on August 21, 2025
Posted by: G6Light
[This review was collected as part of a promotion.] This Samsung Galaxy is brilliant. It's as if it's indestructible. I use my Samsung Galaxy phone for many things. Sometimes, I use it to take photos. Many times, I use it to play games. A lot of times, I use it to check for any important notifications, emails and/or messages. Other times, I use it to check any apps that are important to me. I also use Galaxy AI in case if I need assistance with anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great security features
on August 21, 2025
Posted by: ARLADAY
[This review was collected as part of a promotion.] The AI feature an additional interesting item.
I use my phone for work, education, texting, calls and many other things daily.
I use my phone for work, education, texting, calls and many other things daily.
Value
5
Written by a customer while visiting Samsung US