Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Its very fast and useful
on August 21, 2025
Posted by: Jay2piece
[This review was collected as part of a promotion.] Very nice and simple too use galaxy Ai is very useful even though I have a a15 5g still kinda works the same
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on August 21, 2025
Posted by: Good4itall
[This review was collected as part of a promotion.] I use my Samsung Galaxy with AI for everything. I run my business, play games, stream movies and videos to my other Samsung products. It has a long battery life and so far has never left me eith out power, and im on it constantly. I browse the internet and do all my shopping from my phone too. I love my large screen and it's easy to read even eith out my glasses on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Calling issues
on August 21, 2025
Posted by: Pebbles
[This review was collected as part of a promotion.] I try and make a phone call and it wont let me if im connected to android auto.. and sometime it wont let me call period .. keeps saying the ui system keeps stopping.. but it'd ok phone other than that
Value
3
Response from Samsung USBy R&R, August 26, 2025
Hey there Pebbles,
Thank you so much for taking a moment to explore the Galaxy A16 5G! This model is designed to keep you connected reliably with features like Wi-Fi, Bluetooth, and LTE. Keep in mind that your experience might vary a bit depending on your signal strength or app settings. If you see a System UI error message, it could be a good time to check for a software update. You can try a quick soft reboot by turning your phone off and on again using the power button combined with the volume down button. To see if there’s a software update available, swipe down from the top right corner of your screen and tap the Settings icon. Then choose "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is ready, it will download automatically—just tap "Download now" if prompted. Then, follow the on-screen instructions to finish the update. If you need any more help, our friendly Samsung Support Team is here for you and happy to assist! We truly want to make sure your device works just the way you love. Thanks again for reaching out, and we really appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for taking a moment to explore the Galaxy A16 5G! This model is designed to keep you connected reliably with features like Wi-Fi, Bluetooth, and LTE. Keep in mind that your experience might vary a bit depending on your signal strength or app settings. If you see a System UI error message, it could be a good time to check for a software update. You can try a quick soft reboot by turning your phone off and on again using the power button combined with the volume down button. To see if there’s a software update available, swipe down from the top right corner of your screen and tap the Settings icon. Then choose "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is ready, it will download automatically—just tap "Download now" if prompted. Then, follow the on-screen instructions to finish the update. If you need any more help, our friendly Samsung Support Team is here for you and happy to assist! We truly want to make sure your device works just the way you love. Thanks again for reaching out, and we really appreciate you choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 - A Beast for the Least ($)
on August 21, 2025
Posted by: Romanov
[This review was collected as part of a promotion.] I use my phone for literally every single necessity in my life! From Notes to the Calendar, to Samsung AI - my phone helps me stay organized and on top of things all day, every day! I have been on #TeamiPhone for over a decade, but decided to try Samsung out. This is actually my 1st Samsung phone, or device of any sort, and I must say I've been impressed, and definitely very happy & satisfied with the features and overall performance of my Samsung A16. Thank you, Samsung, for making quality devices!
I am 100% #TeamSamsung/#TeamAndroid now👌🏻
I am 100% #TeamSamsung/#TeamAndroid now👌🏻
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on August 21, 2025
Posted by: MsMary
[This review was collected as part of a promotion.] It's a great phone. I love the camera and great quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Was happy with it at first.
on August 21, 2025
Posted by: Kingryan2
[This review was collected as part of a promotion.] So the phone is decent for all the features it contains, and the Galaxy ai works quite well for trouble shooting. Only problem i actually have been having is that it overheats a lot, especially in a protection case and has difficulty registering finger prints and face for recognition. Also loses ability for touch screen in center of phone until restarted. All in all its a budget phone with basic budget phone problems.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G is the worst
on August 21, 2025
Posted by: Writtenlogic
[This review was collected as part of a promotion.] Galaxy AI is almost not even usable on this device because of how slow it processes. I like Samsung a lot but this A16 is one of the most horrible devices I've ever used. It's processing is so insanely slow it almost makes it not usable for a lot of the features. This is even with the expanded RAM feature. I've been trying to get rid of this thing and I would just throw it away if I didn't need it as a phone. It's that bad. There's nothing about this device that I would ever recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G
on August 21, 2025
Posted by: Bangzpena
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A16 5G, and it's a solid choice. The 6.7-inch Super AMOLED display with its 90Hz refresh rate is a real highlight—everything looks vibrant and feels super smooth.
It handles my daily tasks well, and 5G connectivity is a bonus for faster internet. The 50MP main camera takes good photos in decent light. What I really appreciate is the 5000mAh battery, which easily lasts me all day, and the 25W fast charging is convenient.
Overall, I'm happy with the Galaxy A16 5G. It's a practical phone with a great screen and excellent battery life, and last thing the galaxy AI is fabulous wouldn't change it if I could absolutely love it!
It handles my daily tasks well, and 5G connectivity is a bonus for faster internet. The 50MP main camera takes good photos in decent light. What I really appreciate is the 5000mAh battery, which easily lasts me all day, and the 25W fast charging is convenient.
Overall, I'm happy with the Galaxy A16 5G. It's a practical phone with a great screen and excellent battery life, and last thing the galaxy AI is fabulous wouldn't change it if I could absolutely love it!
Value
5
Written by a customer while visiting Samsung US