Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
Phone is not working
on October 21, 2025
Posted by: Tinkka3
[This review was collected as part of a promotion.] Phone is trash n slow, I didn't like it since I received it
Value
2
Response from Samsung USBy R&R, October 21, 2025
Hey there Tinkka3,
Thank you for sharing your experience with your Galaxy A16 5G. We would love to learn more about your device and its behavior. You can reach out to our Samsung Support Team to learn more about how you can get your device performing optimally and to your desire.
We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy A16 5G. We would love to learn more about your device and its behavior. You can reach out to our Samsung Support Team to learn more about how you can get your device performing optimally and to your desire.
We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
great so far
on October 24, 2025
Posted by: drew8888
[This review was collected as part of a promotion.] works great for Internet, wifi, apps (sport book, banking), texting gps/Google maps
Value
5
Response from Samsung USBy R&R, October 24, 2025
Hey drew8888,
We’re glad to hear your Galaxy A16 5G is working very well. Designed for daily use, it’s great to know the phone supports your browsing, navigation, and app use easily. The A16 continues to show Samsung’s aim of blending efficiency and performance in a simple design. Thank you for your review, and we appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re glad to hear your Galaxy A16 5G is working very well. Designed for daily use, it’s great to know the phone supports your browsing, navigation, and app use easily. The A16 continues to show Samsung’s aim of blending efficiency and performance in a simple design. Thank you for your review, and we appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on November 3, 2025
Posted by: Billsboy
[This review was collected as part of a promotion.] Awesome phone love it. So much you can do on this device
Value
5
Response from Samsung USBy R&R, November 3, 2025
Hi Billsboy,
We’re excited to see you had a 5-star experience! The Galaxy A16 5G is designed to impress, and it seems to be succeeding. Thank you for your support. Created with passion, fueled by innovation. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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We’re excited to see you had a 5-star experience! The Galaxy A16 5G is designed to impress, and it seems to be succeeding. Thank you for your support. Created with passion, fueled by innovation. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I've been a samsung lover for three years now sams
on November 18, 2025
Posted by: Sambams
[This review was collected as part of a promotion.] I can't wait until I get the GalaxyAI Im going to love the large screen for my gaming
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello Sambams,
Thank you for your review and for being a Samsung fan for years. Your enthusiasm for the upcoming Galaxy AI on A series devices and the large display is inspiring, especially for gaming, where the A16 5G really excels with its screen size and smooth performance. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your review and for being a Samsung fan for years. Your enthusiasm for the upcoming Galaxy AI on A series devices and the large display is inspiring, especially for gaming, where the A16 5G really excels with its screen size and smooth performance. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Performance
on November 28, 2025
Posted by: dec2023
At times I find it to be slow! Not a fan of how you power it down either.
Response from Samsung USBy R&R, December 1, 2025
Hi there dec2023,
Thank you for your honest feedback. A16 5G is built for daily efficiency, featuring smart functions and Device Care to maintain responsiveness. Please see the linked article below for more tips on keeping your device running smoothly. Your comments on power controls and speed help us ensure a smooth, simple experience during development. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback. A16 5G is built for daily efficiency, featuring smart functions and Device Care to maintain responsiveness. Please see the linked article below for more tips on keeping your device running smoothly. Your comments on power controls and speed help us ensure a smooth, simple experience during development. We appreciate your feedback and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Need a new design
on December 5, 2025
Posted by: DrakoDaDon251
[This review was collected as part of a promotion.] The galaxy a16 is slow and the design is boring and the phone freeze up all the time and I guess it needs a better processor or ram like a computer lol but maybe yall will make it nicer a sleek... Now the phone i would love to have is the Samsung Galaxy S25+ ULTRA or the Note 25+ ULTRA
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hi there DrakoDaDon251,
Thank you for your continued loyalty to Samsung and for sharing your thoughtful feedback on your Galaxy A16 5G. The A Series aims to deliver reliable performance and everyday usability. Your insights on design and speed are helpful as we work on future updates. To monitor your device's health, use the Device care feature, which gives an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance by going to Settings, selecting Device care, tapping Optimize now, and then Done. For additional tips on maximizing your device's performance, see the online article linked below. Your enthusiasm for higher-end Galaxy models highlights the importance of innovation to our users. We appreciate your perspective and thank you for staying connected with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to Samsung and for sharing your thoughtful feedback on your Galaxy A16 5G. The A Series aims to deliver reliable performance and everyday usability. Your insights on design and speed are helpful as we work on future updates. To monitor your device's health, use the Device care feature, which gives an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance by going to Settings, selecting Device care, tapping Optimize now, and then Done. For additional tips on maximizing your device's performance, see the online article linked below. Your enthusiasm for higher-end Galaxy models highlights the importance of innovation to our users. We appreciate your perspective and thank you for staying connected with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
The phone software is very confusing.
on December 6, 2025
Posted by: StStephen
[This review was collected as part of a promotion.] I don't like all of the new features and I have no interest in AI
Don't like the Google text features. This is the most horrible phone I have ever had.
Don't like the Google text features. This is the most horrible phone I have ever had.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on December 7, 2025
Posted by: Kikiwe
[This review was collected as part of a promotion.] Galaxy AI IS AMAZING AND I LOVE HOW THE RESPONSES TURN OUT TO MY BUSINESS EMAILS
Value
4
Written by a customer while visiting Samsung US