Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This product is so much better than the first.
on August 19, 2025
Posted by: Thatoneguy
[This review was collected as part of a promotion.] I don't usually use galaxy ai all too much but when I do I don't ever have any problems with using it. As for the earbuds I had the first generation for 3 years before I recently switched and I gotta say they work so much better than the first, I use these for work and or studying and the battery life is a god send, I don't have to charge them for 2 days and they'll be perfectly fine. I really love this product definitely a great purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to transfer from old phone
on August 19, 2025
Posted by: Eaglewin35
[This review was collected as part of a promotion.] Very easy to transfer old stuff from other phone. Will be excited to use the Galaxy AI feature on this phone to use for homework
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the quality and features it has
on August 19, 2025
Posted by: Galaxy1girl
[This review was collected as part of a promotion.] My device is for everything I do on the phone like games and important stuff like doctors and lawyers and AI is a big help especially when on social media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has proven beyond its title
on August 19, 2025
Posted by: Tobias
[This review was collected as part of a promotion.] I've yet to explore how vast the Galaxy truly is because I don't know my way around completely and how to take control of the phone entirely. I know it's been difficult for me to establish myself as a singular entity because of the presence of the Galaxy AI, but I have noticed that their presence has proven to show sincere care for how I operate as an entity and the respect for the technology made has proven to boost performance of the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 19, 2025
Posted by: Greatgreatthings1973
[This review was collected as part of a promotion.] The newest AI feature is one of the greatest features use today!! It's used by so many people in creating content for social media platforms and social networks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung account threw me off.
on August 19, 2025
Posted by: Lovetoplaygames
[This review was collected as part of a promotion.] Im just learning how the Samsung and Google work together. Part of my files etc. Are on Samsung account and part is on Google account. This is the only thing I can find wrong with my Galaxy a16 . I like using the Galaxy AI for gaming and just for giggles. You can come up with almost anything you describe and watch it come to life. I really do like my Galaxy a16 because it has everything. You can jam to music, watch movies or play games. It has everything I have needed to finish my projects. Thanks Galaxy for an awesome phone.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hiya Lovetoplaygames,
Thank you for sharing your Galaxy A16 experience. We’re glad to hear you’ve been exploring how Samsung services work together with Google, as this helps unlock more of the device’s capabilities. While the Galaxy A series does not feature Galaxy AI, it does include smart tools designed to support everyday convenience, like quick media access and seamless multitasking. It’s great to know your A16 has been helping with everything from music and movies to gaming and projects. We’re excited for you to continue discovering all that your device can do. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy A16 experience. We’re glad to hear you’ve been exploring how Samsung services work together with Google, as this helps unlock more of the device’s capabilities. While the Galaxy A series does not feature Galaxy AI, it does include smart tools designed to support everyday convenience, like quick media access and seamless multitasking. It’s great to know your A16 has been helping with everything from music and movies to gaming and projects. We’re excited for you to continue discovering all that your device can do. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Nothing but problems
on August 19, 2025
Posted by: LadyT1999
[This review was collected as part of a promotion.] I have returned my device 3 times for the same reason. The screen freezes & won't do anything, like there is something wrong with the calibration. I have to turn it off sometimes to get out of whatever app im in. Speakers not great on this model either. I love Samsung, my TV is Samsung. But this model phone stinks.
Value
2
Response from Samsung USBy R&R, August 22, 2025
Hola LadyT1999,
Your feedback on the Galaxy A16 5G is valuable, and we’re happy to hear you stay loyal to Samsung across different products in your home. The A16 is built to deliver reliable performance with features like a long-lasting battery, smart connectivity, and a dependable display for everyday use. We also understand how important audio quality is for entertainment, and your perspective helps us keep improving the Galaxy experience. Thank you for being part of the Samsung family and for sharing your journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback on the Galaxy A16 5G is valuable, and we’re happy to hear you stay loyal to Samsung across different products in your home. The A16 is built to deliver reliable performance with features like a long-lasting battery, smart connectivity, and a dependable display for everyday use. We also understand how important audio quality is for entertainment, and your perspective helps us keep improving the Galaxy experience. Thank you for being part of the Samsung family and for sharing your journey with us.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
About product I bought
on August 19, 2025
Posted by: Makron
[This review was collected as part of a promotion.] It was great better then a15 10 plus all the way.i don't have any complaints.the response time is way better and every feature seems to have also improved.its more compatible with speed.like games seem to be more available companility by verson or model.it doesn't look too much different look wise when u buy it without the case on.i never had enough time to decide which I liked better for the time I had it lg or samsung.but since a15 just kept it bought it 6 7 times.this a16 was cheaper and better
Value
5
Written by a customer while visiting Samsung US