Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
It's a good phone
on August 19, 2025
Posted by: Elmo4life
[This review was collected as part of a promotion.] It just has a lot of updates but it's a ok phone that is good but my Bluetooth drops from my rad
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Alright phone, but to slow.
on August 19, 2025
Posted by: Elminster
[This review was collected as part of a promotion.] My samsung galaxy a16 has a decent screen and battery life but the ram is too small and it lags behind any button pushed. But the the galaxy Ai program runs just fine when it finally loads it. Foe a lower tier A series it not bad for someone not trying to do to much. But for gaming and steaming it not the best.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hey there Elminster,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're really glad to hear that you enjoy the display and battery life, which are indeed features many of us rely on every day. We understand that performance might feel a bit limited at times, especially when gaming or streaming, and we're here to help. The A series is all about offering smart features, a reliable build, and solid connectivity for your daily needs. Although this model hasn’t fully rolled out Galaxy AI yet, it still has some special features designed to enhance your experience. For slowdowns, you can try clearing app cache and data now and then, and optimizing your device through your phone’s settings—more tips are linked below. Your feedback is incredibly valuable and helps us keep improving the A series to ensure it continues to serve you well. We truly appreciate you being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We're really glad to hear that you enjoy the display and battery life, which are indeed features many of us rely on every day. We understand that performance might feel a bit limited at times, especially when gaming or streaming, and we're here to help. The A series is all about offering smart features, a reliable build, and solid connectivity for your daily needs. Although this model hasn’t fully rolled out Galaxy AI yet, it still has some special features designed to enhance your experience. For slowdowns, you can try clearing app cache and data now and then, and optimizing your device through your phone’s settings—more tips are linked below. Your feedback is incredibly valuable and helps us keep improving the A series to ensure it continues to serve you well. We truly appreciate you being part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 19, 2025
Posted by: Mna031690
[This review was collected as part of a promotion.] The Galaxy A16 is an awesome phone, it has worked above my expectations for a cellphone. The Galaxy AI has made my life so much easier, when it comes to researching anything it has made it a breeze. No more searching 45 websites it will do that for me and summarize all of them into one with only the info im asking for. It really is wonderful. Has given me hours back to spend with my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good
on August 19, 2025
Posted by: Boilerbraves
[This review was collected as part of a promotion.] The A16 5G is a budget galaxy but still has cool features like Galaxy AI. It works well even without some top end features. It does bogged down with games occasionally, but better than expected for the price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's fun and is helpful
on August 19, 2025
Posted by: JesusChristGod
[This review was collected as part of a promotion.] It's a great product, yet it seems to not have enough memory for It's intended uses. It runs slow right now, just a little nothing major yet. The AI features have yet to be utilized other than online the Google app. The sound is awesome through the speakers 🔊 on both sides and gives it stereo sound which works great for movies and music. The camera is also great for taking pictures 📸. It's nice to have a larger screen to watch videos and see the individual apps information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features with lot of storage
on August 19, 2025
Posted by: Photographylover
[This review was collected as part of a promotion.] Mainly used for gaming or pictures. It also has alot of other great features. love the AI feature with Google search. makes it so much easier for the ones who are not tech savvy. Camera is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung a16
on August 19, 2025
Posted by: Jensunflowr
[This review was collected as part of a promotion.] Love my phone best I've had since 2010 or even 2020
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Babymon87
[This review was collected as part of a promotion.] I got this Galaxy AI phone to replace a different brand.the processor is pretty fast even while having a couple apps open. It has a lot of storage without an SD card. I feel it is pretty durable and charges super fast with the included cord. Overall im glad I bought it!
Value
4
Written by a customer while visiting Samsung US