Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Mogwai
[This review was collected as part of a promotion.] AI is great also and works really well with the phone itself
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Seemed great
on August 19, 2025
Posted by: Housekeeper
[This review was collected as part of a promotion.] This device seemed like the perfect upgrade for me.. the screen was a little bigger, the camera works great (much better than previous phones) and having 5G seemed like a great new feature. However, I did not know or realize the area I live is not 5G, so this device runs waaaaaaay slower than I ever would have expected. The screen is delayed after I tap it, or select an option and often it will freeze.
The Galaxy AI feature is pretty cool though - especially once I figured out thats how my phone was programmed to shut down or restart!!
Value
2
Response from Samsung USBy R&R, August 22, 2025
Hi there Housekeeper,
Thank you for taking the time to review the Galaxy A16 5G! We’re delighted to hear you enjoyed the larger screen and upgraded camera, designed to give you a fresh, exciting experience compared to older devices. We also appreciate your notes about occasional slower performance in areas without 5G and slight screen delays. If your device feels slower than usual, you can easily optimize it to keep things running smoothly.
Our Quick Optimization feature is a friendly way to boost your device’s performance. It helps identify apps that use a lot of battery, clears out unnecessary files and background apps, scans for malware, and frees up memory, all with just a few taps. To optimize your phone, simply go to Settings, swipe to Device Care, tap Optimize now, and finish by tapping Done. For more helpful tips on keeping your device fast and responsive, check out the online article linked below.
The Galaxy A16 5G offers a dependable display, a sleek camera system, and smart features that make daily tasks more convenient. With support for 5G and a long-lasting battery, it’s ready to keep you connected in more ways than ever. Your feedback truly matters to us; it helps us understand your experience with the Galaxy A Series. Thank you so much for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review the Galaxy A16 5G! We’re delighted to hear you enjoyed the larger screen and upgraded camera, designed to give you a fresh, exciting experience compared to older devices. We also appreciate your notes about occasional slower performance in areas without 5G and slight screen delays. If your device feels slower than usual, you can easily optimize it to keep things running smoothly.
Our Quick Optimization feature is a friendly way to boost your device’s performance. It helps identify apps that use a lot of battery, clears out unnecessary files and background apps, scans for malware, and frees up memory, all with just a few taps. To optimize your phone, simply go to Settings, swipe to Device Care, tap Optimize now, and finish by tapping Done. For more helpful tips on keeping your device fast and responsive, check out the online article linked below.
The Galaxy A16 5G offers a dependable display, a sleek camera system, and smart features that make daily tasks more convenient. With support for 5G and a long-lasting battery, it’s ready to keep you connected in more ways than ever. Your feedback truly matters to us; it helps us understand your experience with the Galaxy A Series. Thank you so much for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is 50/50
on August 19, 2025
Posted by: Lild0203
[This review was collected as part of a promotion.] I enjoy this product. Has great quality and photo quality. I don't like how quick the battery dies. Wish the battery life was better. I use the phone for social media and use the Google AI which is awesome. I love the apps I can download for all my needs
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been the best phone i've ever had
on August 19, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my new Samsung Galaxy.My daughter also has one.It has been the best phone I've ever had.I use it for mostly work and it's really paid off
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!!!!
on August 19, 2025
Posted by: Punkin
[This review was collected as part of a promotion.] This phone is amazing!!! Good storage, love the round edges and Navy Blue!!! Great storage and easy to use!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 19, 2025
Posted by: Ihateusernames
[This review was collected as part of a promotion.] Love this galaxy I am very happy with it. So much better then the phone that I used to have. I had never bought Samsung before and usually stuck with LG. My husband made me upgrade and I hate to admit but he was right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is awesome
on August 19, 2025
Posted by: Betsy2times
[This review was collected as part of a promotion.] Great phonelove the simplicity of it love the size and the price can't beat it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Works great
on August 19, 2025
Posted by: Sassygrandma2828
[This review was collected as part of a promotion.] Have not had any issues so far i do recommend 👌 👍
Value
5
Written by a customer while visiting Samsung US