Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great features and memory
on August 19, 2025
Posted by: LuvAlwayz
[This review was collected as part of a promotion.] Using AI to adjust and put finishing touches on original drawings is a skill photoshop couldn't do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good storage
on August 19, 2025
Posted by: Love2watchfunny
[This review was collected as part of a promotion.] I use my device for music, streaming and social media. It's great in certain areas but lacks reception in other areas. I would recommend this phone for the storage if your coming from having a phone with 64 gb
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hiya Love2watchfunny,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear you’re enjoying the storage, perfect for apps, streaming, and everyday use. You also mentioned some reception concerns in certain areas; you may want to ensure your carrier has a strong signal in that area. Please see the link below for more information about mobile network connection. The Galaxy A16 5G was designed with plenty of space and reliable features so users can enjoy their content without worrying about running out of room. With 5G connectivity support, it helps make daily entertainment and communication smooth. Your feedback highlights the device’s strengths and shows how Samsung continues to improve the Galaxy A Series. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear you’re enjoying the storage, perfect for apps, streaming, and everyday use. You also mentioned some reception concerns in certain areas; you may want to ensure your carrier has a strong signal in that area. Please see the link below for more information about mobile network connection. The Galaxy A16 5G was designed with plenty of space and reliable features so users can enjoy their content without worrying about running out of room. With 5G connectivity support, it helps make daily entertainment and communication smooth. Your feedback highlights the device’s strengths and shows how Samsung continues to improve the Galaxy A Series. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Lagging between apps
on August 19, 2025
Posted by: Nikkitru1
[This review was collected as part of a promotion.] I use my phone for everything so I may need to go back and forward between screens. I dont like the way the screen changes of I leave it and come back to the app. If I leave Facebook then comeback to the app it starts over and not where I left it. Or if I leave my cashapp open and go back to the screen it doesn't reopen where I left off. I love using the AI service it's easy and fast, but not too different from asking suri.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Howdy Nikkitru1,
Thank you so much for your detailed review of the Galaxy A16 5G! We’re really happy to hear you enjoy the smart features that help make your tasks quicker and easier. We also appreciate your feedback about switching between apps, and we're here to help. The Galaxy A16 5G is made with multitasking in mind, offering a roomy screen and dependable performance for everyday use. If you notice some apps aren’t as smooth as you’d like when they require more processing power, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more helpful tips on keeping your device in top shape, check out the online article linked below. Many users find it really useful for experiencing Galaxy features easily and practically. Thanks again for sharing your experience; it truly helps us create devices that fit your daily life even better.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for your detailed review of the Galaxy A16 5G! We’re really happy to hear you enjoy the smart features that help make your tasks quicker and easier. We also appreciate your feedback about switching between apps, and we're here to help. The Galaxy A16 5G is made with multitasking in mind, offering a roomy screen and dependable performance for everyday use. If you notice some apps aren’t as smooth as you’d like when they require more processing power, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more helpful tips on keeping your device in top shape, check out the online article linked below. Many users find it really useful for experiencing Galaxy features easily and practically. Thanks again for sharing your experience; it truly helps us create devices that fit your daily life even better.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has Great New features ... Easy setup
on August 19, 2025
Posted by: Allizayee
[This review was collected as part of a promotion.] Absolutely amazing Camera capability ... Great Quality And EASY to USE .. Great Pictures And Great Clear And Vivid photos ... Long And Capable But also secure File Locator And Storage .... also long and Lasting Internal memory . Galaxy Ai is Even Better Than Just your original Google or Search Engine ...as they go into broader details on whatever the subject may be that your wanting information or details on ... all Around Its Not Just A Android ITS my personalized android :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Tater69
[This review was collected as part of a promotion.] Works good , good quality on camera charges fast. Audio is loud
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy has amazing themes and takes great pics.
on August 19, 2025
Posted by: MerryElaine
[This review was collected as part of a promotion.] I love my galaxy phone. I use it for email, calling, texting, Facebook, and lots more. The Ai feature is great but I really don't know how to use it yet. I would love to get a new galaxy phone, as mine is several years old. But I'm too broke to get me a new and better one right now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on August 19, 2025
Posted by: Matchew26
[This review was collected as part of a promotion.] This phone is decent I mean so far I haven't had any major issues with the phone but something's I will say negative about it is : the touch screen seems to have issue from time to time on the keyboard also the jack for the charger port has some issues after long use maybe just needs to be cleaned but I did that and it still has issues so not good there either also storage seems to slow after long use too. Other then those things I do like my phone but I'll prob upgrade again and stay with Samsung Galaxy phone Bec they are reliable and good , decent phones to buy and cheap Enough depending on where u buy but it's got me almost 2 years now so no complaints other then the stuff I said. I never use my "Galaxy AI" features on the phone so I can't comment on that. Thanks for making a decent phone Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hola ⭐⭐⭐⭐⭐
on August 19, 2025
Posted by: Milmon2025
[This review was collected as part of a promotion.] Le I give it 5 stars but in reality the RAM memory
Value
5
Written by a customer while visiting Samsung US