Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
It could be better
on August 19, 2025
Posted by: EyrfGuy89
[This review was collected as part of a promotion.] The phone isn't bad at all, but for how much phones are now, they should at least function at all times. I have times where my phone has to restart itself because the UI has no idea what to do. I have lost projects and progress many times due to this.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone has great hidden features.
on August 19, 2025
Posted by: Luckylou
[This review was collected as part of a promotion.] I usually use this phone or streaming.Video recording and everyday.Phone calls but sometimes it lags quite a bit.
Value
2
Response from Samsung USBy R&R, August 21, 2025
Howdy Luckylou,
We’re happy to hear that you’ve discovered features on the Galaxy A16 that enhance your everyday moments, from streaming to recording. The Galaxy A series is designed to bring forward innovative tools that surprise and delight, making daily tasks feel more connected. Your note about performance is helpful, and we’re glad the device still delivers in terms of versatility and function for day-to-day use. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re happy to hear that you’ve discovered features on the Galaxy A16 that enhance your everyday moments, from streaming to recording. The Galaxy A series is designed to bring forward innovative tools that surprise and delight, making daily tasks feel more connected. Your note about performance is helpful, and we’re glad the device still delivers in terms of versatility and function for day-to-day use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 19, 2025
Posted by: King1995
[This review was collected as part of a promotion.] My galaxy A15 is a great phone it has great quality and the speaker it works great the battery life is also still great after 8 months of using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Since day one it's been great
on August 19, 2025
Posted by: Esmand
[This review was collected as part of a promotion.] Ever since day one this device have worked fast it's doesn't get hot and I use it everyday for work to track of my appointments I have during the day and galaxy Al really helps alot I also like how it helps me organize everything I do for work , I have had this device for a good while and I am very impressed by all the features and the Gemini feature that is another thing I really like , but most of all it's a really great phone and I recommend it to anyone who asks me what phone works best even my daughter uses it for homework or activities she needs to do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is what you get for the price.
on August 19, 2025
Posted by: Sissyd78
[This review was collected as part of a promotion.] Well I was in a bond and needed the phone and this was what they had so I got it something to get by on Facebook was good for the battery is pretty good it's about all I got good to say about it. The memory isn't much you can only download so much and with somebody that has a lot of pictures and stuff you want something bigger. It's a good starter phone.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hi Sissyd78,
Thank you so much for sharing your feedback on the Galaxy A16 5G! We’re glad to hear your thoughts. This device is made to highlight the best of the Galaxy experience, offering fast 5G connectivity, a long-lasting battery, and a vibrant display, all while remaining simple and reliable for everyday use. Your insights beautifully capture how the Galaxy A16 5G is an easy-to-use smartphone that still features Samsung’s signature design and features. If you find your phone’s memory getting full, try clearing the cache in your apps to free up space and boost performance. Just follow the link below for step-by-step instructions on how to do that. Thanks again for sharing your thoughts and being a valued part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your feedback on the Galaxy A16 5G! We’re glad to hear your thoughts. This device is made to highlight the best of the Galaxy experience, offering fast 5G connectivity, a long-lasting battery, and a vibrant display, all while remaining simple and reliable for everyday use. Your insights beautifully capture how the Galaxy A16 5G is an easy-to-use smartphone that still features Samsung’s signature design and features. If you find your phone’s memory getting full, try clearing the cache in your apps to free up space and boost performance. Just follow the link below for step-by-step instructions on how to do that. Thanks again for sharing your thoughts and being a valued part of the Samsung family!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Galaxy I ever used
on August 19, 2025
Posted by: Elvis91
[This review was collected as part of a promotion.] I love this phone best phone I have ever used yet I can't wait to see the next edition of this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst Samsung Phone ever
on August 19, 2025
Posted by: DisappointedOwner
[This review was collected as part of a promotion.] I bought this phone the day it was released to buy by the public. It has been nothing but issues every since. It lags Non-Stop. Constantly getting the system UI not responding error. Cannot do GPS and another app at the same time without it lagging and freezing up. All my pictures and videos are saved onto an SD card and it still does all this. For the price I paid for this phone all of this is 100% absolutely unacceptable.
Value
2
Response from Samsung USBy R&R, August 22, 2025
Hi DisappointedOwner,
Thank you so much for sharing your detailed experience with the Galaxy A16 5G! We truly understand how important performance is, especially when you depend on your device for navigation, multitasking, and media storage throughout the day. The A16 5G is built to offer reliable 5G connection along with everyday features you can count on. Your feedback is incredibly helpful as we work to improve your overall experience. To keep your device running smoothly, you might find the Device Care helpful feature. It’s easy to check your battery, storage, and RAM with it. Plus, you can automatically optimize your phone or tablet for faster, smoother performance. Be sure to check out the link below for more tips on maintaining your device. We genuinely appreciate your input on performance expectations, and we’re committed to creating devices that blend efficiency, sleek design, and the trusted reliability of Galaxy. Thanks so much for being a valued part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your detailed experience with the Galaxy A16 5G! We truly understand how important performance is, especially when you depend on your device for navigation, multitasking, and media storage throughout the day. The A16 5G is built to offer reliable 5G connection along with everyday features you can count on. Your feedback is incredibly helpful as we work to improve your overall experience. To keep your device running smoothly, you might find the Device Care helpful feature. It’s easy to check your battery, storage, and RAM with it. Plus, you can automatically optimize your phone or tablet for faster, smoother performance. Be sure to check out the link below for more tips on maintaining your device. We genuinely appreciate your input on performance expectations, and we’re committed to creating devices that blend efficiency, sleek design, and the trusted reliability of Galaxy. Thanks so much for being a valued part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone I look forward to upgrading
on August 19, 2025
Posted by: PattiB
[This review was collected as part of a promotion.] I have the Galaxy a 15 or 16, and I live the phone when I am able I am going to upgrade to a different samsung
Value
5
Written by a customer while visiting Samsung US