Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Tarheelokie
[This review was collected as part of a promotion.] Galaxy ai is great. Best phone ever. 5 stars. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone for my needs
on August 19, 2025
Posted by: Love2scroll
[This review was collected as part of a promotion.] I was looking for a decent phone after my older phone quit working and this phone has everything I need. Great picture quality, fast processor, and lots of cool features. I use the Galaxy AI to help with my IT work. I never thought such a simple phone could pack so much power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on August 19, 2025
Posted by: Redbone69
[This review was collected as part of a promotion.] It is a great phone. I get signal everywhere. It does everything I would expect. I just didn't like it when I couldn't turn it off the other day. Everything i tried it pulled up the AI. Besides that it has been great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok but not great
on August 19, 2025
Posted by: Jen8187
[This review was collected as part of a promotion.] It requires a lot of updates the main thing i like about this phone is the camera features, it takes amazing pictures but it glitches a lot an has too updates an when it updates it messe with everything
Value
3
Response from Samsung USBy R&R, August 21, 2025
Hi Jen8187, thank you for taking the time to share your Galaxy A16 5G experience. It’s great to hear you’re enjoying the camera’s ability to capture amazing shots, a feature that helps bring moments to life with detail and clarity. We appreciate your input on updates, as they’re designed to enhance device stability and features. Feedback like yours helps us refine the user experience, and the Galaxy A series continues to evolve with that in mind. Thank you for your review. We appreciate you choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
I like the screen size and easy navigation.
on August 19, 2025
Posted by: LOVETOCOOKOUT
[This review was collected as part of a promotion.] I use my phone mainly for texting and some Facebook, alarms goofle maps and to Google find info. I do use the AI when I need like fast info.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Hi LOVETOCOOKOUT, we’re glad to hear you’re enjoying the Galaxy A16 5G’s screen size and smooth navigation. The large display makes it easy to browse, text, and use social apps comfortably. It’s also great that you’re making use of the smart features on your device for quick access to information that helps keep your daily tasks simple and efficient. We appreciate you being part of the Galaxy family. Thank you for choosing Samsung.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Not what I had hoped for from a Galaxy device.
on August 19, 2025
Posted by: ManicCappy
[This review was collected as part of a promotion.] I realize that this model, the A16 5G, is a lower end model of the Galaxy family, but I had higher expectations from this device. The device itself has a very sleek design, very aesthetically pleasing. It's not too bulky or heavy, and I appreciate that aspect. As far as performance, it's really lacking. Again, I'm aware it is not a higher end model. It cannot handle many tasks at once, it runs slowly in general, and I find myself force restarting it often, at least once every couple days, because it freezes up. I stream and play games daily, and I had hoped this device would give at least smooth performance, but it seems to be too much for it's processor to keep up with. I'm gonna start saving for a higher end model, because I have had a Galaxy S series device long ago and I absolutely loved it.
Value
2
Response from Samsung USBy R&R, August 21, 2025
Hey there ManicCappy,
Thank you for your thoughtful review of the Galaxy A16 5G. We’re pleased to hear you enjoy its sleek and lightweight design, which makes the device easy to carry and use throughout the day. Your feedback on performance is valuable, and we designed the Galaxy A16 5G to provide reliable everyday functions like streaming, browsing, and staying connected. The Galaxy A Series devices are built with balance, combining style, essential features, and smart capabilities that many users find practical for daily use.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for your thoughtful review of the Galaxy A16 5G. We’re pleased to hear you enjoy its sleek and lightweight design, which makes the device easy to carry and use throughout the day. Your feedback on performance is valuable, and we designed the Galaxy A16 5G to provide reliable everyday functions like streaming, browsing, and staying connected. The Galaxy A Series devices are built with balance, combining style, essential features, and smart capabilities that many users find practical for daily use.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on August 19, 2025
Posted by: Jacko17
[This review was collected as part of a promotion.] One of the best feature that makes this phone all more perfect is ai is very convenient very helpful and this phone is amazing I wish it had a better chip
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy. A16 5G
on August 19, 2025
Posted by: Cristy
[This review was collected as part of a promotion.] I have always used a Samsung they are my favorite devices. Only draw ack I have today is im not crazy about AI at all. Still love my Samsung! Even the cheapest ones go high-tech just enough. Love them!!
Value
5
Written by a customer while visiting Samsung US