Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Good reliable phone that the price .
on August 19, 2025
Posted by: 3371water
[This review was collected as part of a promotion.] The phone works great and worth the money. Updated software releases keep you current on new features.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi 3371water,
Glad to hear your Galaxy A16 5G is impressing you! We aim to push boundaries and deliver new experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
Samsung Support
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Glad to hear your Galaxy A16 5G is impressing you! We aim to push boundaries and deliver new experiences with every update. Thanks for sharing the love. From Samsung, with brilliance.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I would recommend a A16
on August 19, 2025
Posted by: EnoughLifeDrama
[This review was collected as part of a promotion.] For starters my a 16 is reliable on searching the web it's fast on what im searching even with gaming there's no lag in gaming experience and video watching even with band lab in creating beats on my A16 it's worth the purchase if your looking for a phone in all fields of mobile capabilities even the Gemini AI is dependable in asking it what you need to know even with just a full on conversation with Gemini is interesting even with picture taking and bar scan scanning picture's are clear and the phone picks up the bar codes unlike other devices I previously owned couldn't even pick up on barcode scanning but my A16 has no problem and im impressed on the speed it has on the scanning of bar codes and even with gaming I play casino games and there's no problem what so ever over all I give the A16 4 stars
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Review of the samesung galaxy A16
on August 19, 2025
Posted by: Collin
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a budget-friendly smartphone that delivers a balanced but imperfect experience. While not the best or worst phone I have used, its most consistent drawback is performance. The device often lags and takes longer than expected to load applications, which can be frustrating during daily use.
That said, the phone does have several strong points. The user interface is clean, intuitive, and visually appealing, making navigation smooth when the device is responsive. Battery life is dependable, easily lasting a full day of typical use. The inclusion of 5G ensures faster browsing and streaming where coverage is available, keeping the phone relevant for the future.
A standout feature is Galaxy AI. By holding the home button, the assistant launches quickly and responds reliably, adding real value to the experience. It assists with tasks, searches, and phone functions in a way that feels genuinely helpful rather than gimmicky.
The camera system is adequate for casual photography, offering good results in well-lit settings but struggling in low light. Design and build quality are solid for its price range, and the display provides a good platform for browsing and media.
Overall, the Galaxy A16 5G is a capable device for users seeking affordability and useful features, though its inconsistent performance prevents it from being a truly smooth and reliable smartphone.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Howdy Collin,
Thank you so much for sharing your detailed thoughts on the Galaxy A16 5G! It’s wonderful to hear how much you appreciate its reliable battery life, sleek design, and the addition of 5G for speedy and dependable browsing. Even though this model doesn’t yet feature the full rollout of Galaxy AI, it still comes with smart features that help enhance your experience.
We get that sometimes performance might feel a bit slow. When that happens, you can easily give your device a boost with the Quick optimization feature. It’s a simple way to improve performance by identifying battery-draining apps, clearing unnecessary files and memory, scanning for malware, and closing background apps. Just go to Settings, swipe to and tap Device care, then tap Optimize now and Done. For more helpful tips on keeping your device in top shape, check out the article linked below.
The Galaxy A16 5G is all about providing a well-rounded experience, combining important features, reliable connectivity, and an approachable design that’s ready to keep up with your daily life. Whether you’re taking casual photos, streaming your favorite shows, or browsing online, this device showcases the versatile power of Galaxy.
Your insights highlight how the Galaxy A16 5G supports both practical needs and smart innovations. It’s truly encouraging for anyone looking for a device that offers great performance along with helpful features. Thanks again for sharing your thoughts and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you so much for sharing your detailed thoughts on the Galaxy A16 5G! It’s wonderful to hear how much you appreciate its reliable battery life, sleek design, and the addition of 5G for speedy and dependable browsing. Even though this model doesn’t yet feature the full rollout of Galaxy AI, it still comes with smart features that help enhance your experience.
We get that sometimes performance might feel a bit slow. When that happens, you can easily give your device a boost with the Quick optimization feature. It’s a simple way to improve performance by identifying battery-draining apps, clearing unnecessary files and memory, scanning for malware, and closing background apps. Just go to Settings, swipe to and tap Device care, then tap Optimize now and Done. For more helpful tips on keeping your device in top shape, check out the article linked below.
The Galaxy A16 5G is all about providing a well-rounded experience, combining important features, reliable connectivity, and an approachable design that’s ready to keep up with your daily life. Whether you’re taking casual photos, streaming your favorite shows, or browsing online, this device showcases the versatile power of Galaxy.
Your insights highlight how the Galaxy A16 5G supports both practical needs and smart innovations. It’s truly encouraging for anyone looking for a device that offers great performance along with helpful features. Thanks again for sharing your thoughts and for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My review and thoughts on the Samsung Galaxy A16
on August 19, 2025
Posted by: GhostTrain93
[This review was collected as part of a promotion.] I got the Samsung Galaxy A16 5G as a gift a while back, this phone is amazing other than the occasional lag spikes, but nothing big. The camera is the perfect in between of quality and performance. The only annoying thing about the A16 other than the occasional lag spikes as listed before is the front camera island, it can get in the way but generally you get used to it. I got the 128 gigabytes version of the A16 and I thought "This is going to suck having low storage." but it really ain't that bad I still have 50 gigabytes left over. It fits in my hands perfectly, although it is a little slick, I recommend getting a grippy plastic case. Flashlight is also great, pretty bright.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Phone super slow 🐌
on August 19, 2025
Posted by: Hotcitylito
[This review was collected as part of a promotion.] This galaxy is good would rate it 5-stars
Unfortunately this model A16 is tremendously slow, am starting to regret buying this phone, working on getting rid of it and upgrad to a much better galaxy
Unfortunately this model A16 is tremendously slow, am starting to regret buying this phone, working on getting rid of it and upgrad to a much better galaxy
My old 8+year old Galaxy S9+ is 5x faster
Then this A16 samsung galaxy ridiculous.
Then this A16 samsung galaxy ridiculous.
Not a good experience at all...
Very disappointed...
Very disappointed...
"Galaxy AI”
Value
3
Response from Samsung USBy R&R, August 21, 2025
What’s up Hotcitylito,
We appreciate you sharing your thoughts on the Galaxy A16 5G. The Galaxy A Series was designed to provide essential features like a large display, long-lasting battery, and 5G connectivity for everyday use. While performance expectations may vary based on individual needs and previous devices, many customers value the A16 5G for its reliable battery life and the convenience it offers in staying connected. For those who enjoy multitasking or streaming, the device also includes helpful optimization tools like Device Care, which can improve performance when used regularly. The Quick optimization feature enhances your device's performance by identifying apps that drain excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Please check out the online article linked below for more tips and tricks on how to keep your device running smoothly. Your feedback is valuable and highlights the importance of balancing performance with daily functionality. Thank you for being part of the Samsung family; your experience helps us continue delivering devices that suit a wide range of lifestyles.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We appreciate you sharing your thoughts on the Galaxy A16 5G. The Galaxy A Series was designed to provide essential features like a large display, long-lasting battery, and 5G connectivity for everyday use. While performance expectations may vary based on individual needs and previous devices, many customers value the A16 5G for its reliable battery life and the convenience it offers in staying connected. For those who enjoy multitasking or streaming, the device also includes helpful optimization tools like Device Care, which can improve performance when used regularly. The Quick optimization feature enhances your device's performance by identifying apps that drain excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Please check out the online article linked below for more tips and tricks on how to keep your device running smoothly. Your feedback is valuable and highlights the importance of balancing performance with daily functionality. Thank you for being part of the Samsung family; your experience helps us continue delivering devices that suit a wide range of lifestyles.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
A14 is better than A16
on August 19, 2025
Posted by: wd40601
[This review was collected as part of a promotion.] not as good as my A14. it is slower. messenger is not as good.
Value
3
Response from Samsung USBy R&R, August 21, 2025
Greetings wd40601,
Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We value hearing how our customers compare devices, and it’s great to see you’ve also spent time with the Galaxy A14 5G!
The Galaxy A16 5G is designed to balance reliable everyday performance with the added benefit of 5G connectivity, keeping you connected at faster speeds where coverage allows. While experiences may vary between devices, the A16 5G also comes equipped with helpful tools like Device Care to optimize speed and free up memory, ensuring smoother app usage.
Messenger and other social apps can demand a lot of resources, but the A16 5G is built to handle multitasking, streaming, and communication while maintaining efficiency. Combined with its lasting battery and modern design, it provides a dependable option for daily use.
We appreciate your perspective and are glad you’re part of the Samsung family
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We value hearing how our customers compare devices, and it’s great to see you’ve also spent time with the Galaxy A14 5G!
The Galaxy A16 5G is designed to balance reliable everyday performance with the added benefit of 5G connectivity, keeping you connected at faster speeds where coverage allows. While experiences may vary between devices, the A16 5G also comes equipped with helpful tools like Device Care to optimize speed and free up memory, ensuring smoother app usage.
Messenger and other social apps can demand a lot of resources, but the A16 5G is built to handle multitasking, streaming, and communication while maintaining efficiency. Combined with its lasting battery and modern design, it provides a dependable option for daily use.
We appreciate your perspective and are glad you’re part of the Samsung family
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use. Great storage on my galaxy al
on August 19, 2025
Posted by: Darkredrose1203
[This review was collected as part of a promotion.] Great storage capability very easy to use. My phone takes awesome pictures it's a Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Would be good phone but stays too hot
on August 19, 2025
Posted by: DaisyMae
[This review was collected as part of a promotion.] I've always used Samsung products but this is the first one I dont like
Value
3
Response from Samsung USBy R&R, August 21, 2025
Good day DaisyMae,
Thank you for sharing your experience with the Galaxy A16 5G! We truly appreciate hearing from loyal Samsung users like you, as it helps us better understand how our devices perform in everyday life. The Galaxy A16 5G is built to keep you connected with smooth browsing, speedy 5G, and dependable battery life. We understand your feedback about warmth during use, and many users find that features like optimizing their device, closing high-processing apps, and trusting the reliable battery help create a smooth experience. We invite you to check out the article linked below for tips on keeping your device at a normal temperature and what might cause it to warm up. Your loyalty means so much to us, and it’s wonderful to see how well you know the strengths of our devices. With its perfect mix of performance and modern design, the Galaxy A16 5G continues our tradition of making innovation accessible to everyone. Thanks so much for choosing Samsung as your go-to brand!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G! We truly appreciate hearing from loyal Samsung users like you, as it helps us better understand how our devices perform in everyday life. The Galaxy A16 5G is built to keep you connected with smooth browsing, speedy 5G, and dependable battery life. We understand your feedback about warmth during use, and many users find that features like optimizing their device, closing high-processing apps, and trusting the reliable battery help create a smooth experience. We invite you to check out the article linked below for tips on keeping your device at a normal temperature and what might cause it to warm up. Your loyalty means so much to us, and it’s wonderful to see how well you know the strengths of our devices. With its perfect mix of performance and modern design, the Galaxy A16 5G continues our tradition of making innovation accessible to everyone. Thanks so much for choosing Samsung as your go-to brand!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US