Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Absolutely wonderful
on August 19, 2025
Posted by: Numbug
[This review was collected as part of a promotion.] This device is absolutely wonderful. Great battery, ai on it is fantastic, each new update brings a wonderful surprise. Would definitely recommend
Value
3
Response from Samsung USBy R&R, August 20, 2025
Hiya Numbug,
The Galaxy A16 5G is popular for a reason, and we’re glad it’s part of your daily routine. Your feedback means a lot! Thanks for being part of the Galaxy family. Bold tech, bright future. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A16 5G is popular for a reason, and we’re glad it’s part of your daily routine. Your feedback means a lot! Thanks for being part of the Galaxy family. Bold tech, bright future. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and very reliable
on August 19, 2025
Posted by: Krookedeyez
[This review was collected as part of a promotion.] I love it so much. It is so easy to navigate. I give it a 10. I recommend this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features.
on August 19, 2025
Posted by: ChrisM88
[This review was collected as part of a promotion.] I use galaxy AI for all my searches. I also use it in my streaming. The product works well. It dose everything I need it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Battery life is good on phone but that's about all
on August 19, 2025
Posted by: Pandabear
[This review was collected as part of a promotion.] Galaxy AI amazing helpful always finds what you're looking for but the phone itself constantly shutting off constantly crashing changing to other apps while you're in the middle of doing something freezing up stalling not happy at all with this phone camera is okay but that's about it
Value
2
Response from Samsung USBy R&R, August 20, 2025
Hola Pandabear,
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. If you're having concerns with apps freezing or crashing, even after updates, there are a few things you can try to fix the problem. Clearing the app cache, checking app compatibility with your device, rebooting your device, optimizing its performance, uninstalling and reinstalling the app, and checking for additional updates are all options that may help. Please find out more by reviewing the online article linked below. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 19, 2025
Posted by: Mjizzle
[This review was collected as part of a promotion.] Ever since i switched from my old phone to this phone, ive had no complaints. I love this phone! It has made my home and work life easier. The Galaxy AI feature has saved me countless times when im working to help me search for exactly what i need. Its fast and always dependable. I had such an amazing experience with my phone that i bought my fiance the exact same one!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GREAT 📸 PICTURE Phone
on August 19, 2025
Posted by: LadyBelin
[This review was collected as part of a promotion.] I actually have Samsung A15...but I didn't see an option for that. Im looking to upgrade to a better phone like A16 for the AI effect. This phone A15 is great on picture taking.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Works as good as an expensive phone
on August 19, 2025
Posted by: SassyLassy
[This review was collected as part of a promotion.] Galaxy AI is an amazing product. I use my phone for everything!! Gaming, videos, pictures, look up products, shopping, recipes, and many many other things!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a good phone
on August 19, 2025
Posted by: Miguel23334
[This review was collected as part of a promotion.] This phone is of the best in performance 100% recommended
Value
5
Written by a customer while visiting Samsung US