Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I really like the new updates
on August 18, 2025
Posted by: Mallyfulli
[This review was collected as part of a promotion.] Galaxy Ai is a really great thing actually, I can do so many things with it and get an efficient answer, or like statement
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is horrible
on August 18, 2025
Posted by: Arduino7
[This review was collected as part of a promotion.] Galaxy AI is pretty darn good. Besides that this A16 id the worst phone I've ever owned
Value
3
Response from Samsung USBy R&R, August 19, 2025
Hey Arduino7,
Thank you for taking the time to reach out and share your thoughts on your Galaxy A16 5G. We are thrilled you are enjoying the AI-modeled features on your device. Features like Gemini and Google Assistant, which make your day easier, have never been better. We hope you find ways to make your phone more personalized and enjoyable. If you would like to contact our Samsung Support Team, we can provide some tips and tricks to enhance your user experience. Please feel free to reach out. Thank you for your review. We are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to reach out and share your thoughts on your Galaxy A16 5G. We are thrilled you are enjoying the AI-modeled features on your device. Features like Gemini and Google Assistant, which make your day easier, have never been better. We hope you find ways to make your phone more personalized and enjoyable. If you would like to contact our Samsung Support Team, we can provide some tips and tricks to enhance your user experience. Please feel free to reach out. Thank you for your review. We are happy to have you as part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on August 19, 2025
Posted by: Anonymoususer
[This review was collected as part of a promotion.] Everything from pictures to music, social or private life, even work related it's great for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung galaxy
on August 19, 2025
Posted by: Jayrdaflyest
[This review was collected as part of a promotion.] I love the Samsung galaxy devices. Way better than any other phones. The A16 phone is a great phone to use especially if you like to stream music or even play some online games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Sauce
on August 19, 2025
Posted by: Freespirit
[This review was collected as part of a promotion.] I love my Samsung Galaxy A15 5G. Better than my two Iphones. More options. More personal. Love it.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hiya FreeSpirit,
Thanks for sharing what you love most about your Galaxy A16 5G. It’s wonderful to hear that you’re enjoying the flexibility and options your Galaxy device offers. It’s a pleasure to serve users like you. Thank you for your review. A big thank you, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing what you love most about your Galaxy A16 5G. It’s wonderful to hear that you’re enjoying the flexibility and options your Galaxy device offers. It’s a pleasure to serve users like you. Thank you for your review. A big thank you, Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Simple to use & still has all the features you exp
on August 19, 2025
Posted by: GinLynn
[This review was collected as part of a promotion.] I have always liked galaxy phones and the A16 5g didn't disappoint its easy to ⁸operate & simple yet does everything you need & expect your smartphone to do without all the extra stuff you will probably never use anyway the only issue i have is the keyboard & typing out messages or reviews like this idk if it's my settings or what but it takes way too long to type out words or I stay pushing the wrong letter it's frustrating. I also don't care for Gemini the "Galaxy AI" i found it difficult to use otherwise I love my galaxy product!
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hey GinLynn
Thank you so much for your wonderful feedback! Devices like the A16 5G truly shine because of amazing users like you. The on-screen keyboard plays a big role in making your Galaxy phone or tablet fun and easy to use, as it helps you reply to messages, search the web, and much more. If you ever find the keyboard isn’t working right or feels unresponsive, don’t worry, there are simple steps to get it working smoothly again. You can try using the default keyboard, clearing the cache, or checking for software updates. For more tips on customizing your keyboard just the way you like it, be sure to check out the article linked below. We’re truly grateful to have you with us on this journey, and thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for your wonderful feedback! Devices like the A16 5G truly shine because of amazing users like you. The on-screen keyboard plays a big role in making your Galaxy phone or tablet fun and easy to use, as it helps you reply to messages, search the web, and much more. If you ever find the keyboard isn’t working right or feels unresponsive, don’t worry, there are simple steps to get it working smoothly again. You can try using the default keyboard, clearing the cache, or checking for software updates. For more tips on customizing your keyboard just the way you like it, be sure to check out the article linked below. We’re truly grateful to have you with us on this journey, and thank you for choosing Samsung!
Keyboard is not working on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001545/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Could have more assistance linking files through a
on August 19, 2025
Posted by: TechNOchallngd
[This review was collected as part of a promotion.] I crawled out from under a rock after 4 years with no technology and am overwhelmed with Galaxy ai dominating the scene.. it has unbelievable ability to guess my thoughts and send applicable info that influences my day to day... MINDBLOWING##
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LoveItloveit
on August 19, 2025
Posted by: LuckyD
[This review was collected as part of a promotion.] Best one I've had. Gets great service and lots of space for pics.
Value
5
Written by a customer while visiting Samsung US