Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone
on August 17, 2025
Posted by: MrH00ligan
[This review was collected as part of a promotion.] It's a great galaxy AI. Never want a different phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I enjoy the access to the Samsung and Google perks
on August 17, 2025
Posted by: Jayqouise
[This review was collected as part of a promotion.] I have access to the Samsung and Google perks which make it easier to school and work from my phone. The 5G signal keep me connected when I am studying for classes and may even take my exams and tests from anywhere.
Value
4
Response from Samsung USBy R&R, August 19, 2025
We see you Jayqouise,
Thank you for sharing how your A16 5G fits into your daily routine! Reviews like this truly warm our hearts and remind us why we love creating the best for you. Being able to keep up with your classwork, study schedule, and take exams right from your phone, wherever you are, makes all our efforts worthwhile. We hope you enjoy exploring all its features and that it keeps making a positive difference in your life. We're grateful for your review and so happy to have you as part of the Samsung family community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
Thank you for sharing how your A16 5G fits into your daily routine! Reviews like this truly warm our hearts and remind us why we love creating the best for you. Being able to keep up with your classwork, study schedule, and take exams right from your phone, wherever you are, makes all our efforts worthwhile. We hope you enjoy exploring all its features and that it keeps making a positive difference in your life. We're grateful for your review and so happy to have you as part of the Samsung family community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
4
Phone has big screen.
on August 17, 2025
Posted by: Zipzip23
[This review was collected as part of a promotion.] I like the phone but sometimes it drops apps and closes them suddenly. Can be irritating sometimes..
Value
4
Response from Samsung USBy R&R, August 19, 2025
Thanks for stopping by Zipzip23,
We’re truly delighted to hear that the Galaxy A16 5G has been such a standout for you, especially the display! The 6.7″ Super AMOLED screen with FHD+ resolution, 90 Hz refresh rate, and brightness up to 800 nits offers deep blacks, bright, vivid colors, and smooth motion that really impress. If you ever notice apps closing unexpectedly, try clearing the cache and updating the app. This can help remove any pesky files or bugs. You can also use your device’s Device Care features to limit background apps and help keep your battery lasting longer. For more tips on clearing app cache and storage, be sure to check out the linked article below. Thanks so much for your kind review. We’re really grateful that you’ve chosen Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re truly delighted to hear that the Galaxy A16 5G has been such a standout for you, especially the display! The 6.7″ Super AMOLED screen with FHD+ resolution, 90 Hz refresh rate, and brightness up to 800 nits offers deep blacks, bright, vivid colors, and smooth motion that really impress. If you ever notice apps closing unexpectedly, try clearing the cache and updating the app. This can help remove any pesky files or bugs. You can also use your device’s Device Care features to limit background apps and help keep your battery lasting longer. For more tips on clearing app cache and storage, be sure to check out the linked article below. Thanks so much for your kind review. We’re really grateful that you’ve chosen Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has really good graphics
on August 18, 2025
Posted by: tx94lg
[This review was collected as part of a promotion.] I used my device for personal use. I have all of my family photos taken with a real good quality camera on the Samsung Galaxy a165g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 18, 2025
Posted by: Loves2Ride
[This review was collected as part of a promotion.] I love this phone everything I needed to do it does!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 is a pretty standard phone.
on August 18, 2025
Posted by: Ai6seth
[This review was collected as part of a promotion.] The galaxy a16 is compatible to any of the non folding screen cell phones, I use mine for the basic daily like phone calls and messaging, there is nothing lavish about it but it does the job I need it to well. The outside is sleek but a little boxy for my liking. I was under the impression that there was more to it than met the eye like the sides and the extra plastic that was stuck to it when I unboxed it. I was guessing some sort of sensors like the more expensive ones, the Ai features of a phones security about reading palm positioning is pretty cool, so I was wondering if that was the case?
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello! We really value your time, Ai6seth, and we're delighted to hear you’re enjoying your Galaxy A16 5G. Your feedback truly reflects the innovation we strive to provide. The sticker you saw during unboxing might be the fingerprint sensor, which allows you to unlock your device easily with your fingerprint, each one being uniquely yours. That's why fingerprint security on Galaxy phones and tablets is so reliable. Keep in mind, the unlocking process might vary a bit depending on your specific device. For more details, check out the online article linked below, “Use the fingerprint sensor on your Galaxy phone or tablet.” Thanks so much for reaching out and for being a wonderful part of the Samsung community.
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on August 18, 2025
Posted by: Deedich
[This review was collected as part of a promotion.] Features are friendly to use. Size is nice. Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its easy to use and set up
on August 18, 2025
Posted by: HeatherS
[This review was collected as part of a promotion.] It was easy to set up and enjoyable right off the bat
Value
5
Written by a customer while visiting Samsung US