Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
My Samsung A16
on August 16, 2025
Posted by: LvmyAl
[This review was collected as part of a promotion.] I love the screen size,love the clear screen and love the pictures it takes.im 57 and my eye sight is not the greatest and I have n I problem seeing the screen.wy to go! Galaxy Al.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok slow and shuts off for no reason hard to g
on August 16, 2025
Posted by: Candee2sweet
[This review was collected as part of a promotion.] I use my Samsung a16 for work and for music soscialmetia as well as video chatting my daughter and grandkids. Over all its a great phone for a back up or replacement phone. It gets really hot both phone and charging block. Very hard to connect to wifi and shuts off for no reason. Im using this phone as a replacement due to I dropped my other phone and the front glass shattered and I have to have a phone for my job and at the time was low on money to get the actual phone I wanted .
Value
3
Response from Samsung USBy R&R, August 18, 2025
Aloha Candee2sweet,
Thank you so much for keeping us updated about your Galaxy A16 5G! It's a fantastic choice for staying versatile and handling daily tasks with ease. Whether you’re working or having fun, the Galaxy A16 5G has got you covered. When you’re charging, it’s quite normal for your phone to feel a little warm just make sure it’s not too hot to touch. If you notice your phone or charger getting warm, it’s a good idea to double-check that you’re using an authentic Samsung charging cable and adapter. You might also want to try closing any apps that could be draining your battery faster than usual. If you notice your phone slowing down or shutting off unexpectedly, ensure your device’s software is up to date; outdated apps and software can sometimes cause these issues. We truly appreciate you sharing your experience, and we’re glad to hear you’re happy with your device as a replacement. Should you have any questions or need a little help, please don’t hesitate to reach out to our friendly Samsung Support Team. Thank you for your review and for being a valued member of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Thank you so much for keeping us updated about your Galaxy A16 5G! It's a fantastic choice for staying versatile and handling daily tasks with ease. Whether you’re working or having fun, the Galaxy A16 5G has got you covered. When you’re charging, it’s quite normal for your phone to feel a little warm just make sure it’s not too hot to touch. If you notice your phone or charger getting warm, it’s a good idea to double-check that you’re using an authentic Samsung charging cable and adapter. You might also want to try closing any apps that could be draining your battery faster than usual. If you notice your phone slowing down or shutting off unexpectedly, ensure your device’s software is up to date; outdated apps and software can sometimes cause these issues. We truly appreciate you sharing your experience, and we’re glad to hear you’re happy with your device as a replacement. Should you have any questions or need a little help, please don’t hesitate to reach out to our friendly Samsung Support Team. Thank you for your review and for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great midpriced phone, a little laggy sometimes.
on August 16, 2025
Posted by: Dripp777
[This review was collected as part of a promotion.] Galaxy AI is perfect for everyday questions. Galaxy pass is a quick and easy feature for me so i dont have to type in my password for login screens.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A16 phone review
on August 16, 2025
Posted by: Lainyjojomom
[This review was collected as part of a promotion.] The A16 is a great starter phone. It is easy to use and has all the features of an expensive phone. The addition of the AI features makes it easy to say what you want in a more elegant way. Great phone.
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hi Lainyjojomom,
Thanks for the love! The Galaxy A16 5G is packed with thoughtful features, and we’re glad to hear they’re making a difference for you. We appreciate your support. The power is in your hands. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for the love! The Galaxy A16 5G is packed with thoughtful features, and we’re glad to hear they’re making a difference for you. We appreciate your support. The power is in your hands. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Ai is awesome I love my phone
on August 16, 2025
Posted by: Summertime
[This review was collected as part of a promotion.] I get things done so easily. I have complex job with has me writing lots of memos and setting lots of dates meetings and more ai is some
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product.Has a great features.Dan is a perfect
on August 16, 2025
Posted by: Lovetoplay
[This review was collected as part of a promotion.] I USE MY NEW A 16 FOR WATCHING MOVIES STREAMING ON MY T.V AND PLAYING GAMES BUT HE'S A GREAT CHOICE FOR ALL AROUND PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good and fun
on August 16, 2025
Posted by: Hihihihi
[This review was collected as part of a promotion.] Great and fun and fun and good and stuff is good and stuff
Value
4
Response from Samsung USBy R&R, August 19, 2025
Hello and thank you Hihihihi,
We always aim for excellence, and your experience with the Galaxy A16 5G shows we’re on the right path. We hope you continue to enjoy all the great features your phone provides. Thank you for your review, and we appreciate you making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We always aim for excellence, and your experience with the Galaxy A16 5G shows we’re on the right path. We hope you continue to enjoy all the great features your phone provides. Thank you for your review, and we appreciate you making Samsung your preferred choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Budget friendly smartphone for everyone!
on August 16, 2025
Posted by: BudgetingMamaBear
[This review was collected as part of a promotion.] I brought the A16 for my tween daughter. It has been great phone.
I love all the features especially Galaxy AI to help her learn how to other things than gaming.
When my phone breaks or cracks I am getting one of these next time.
Value
5
Written by a customer while visiting Samsung US