Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Has a mind of its own...LITERALLY
on August 15, 2025
Posted by: NYKNAK
[This review was collected as part of a promotion.] Well when I first got my phone, I absolutely loved it,but then it decided it was going to start doing things I weren't causing it to do. So, sometimes my volume button decides its not going to work,at all, as well as the power button and then I cant turn it off or restart it then there will be times where its going to get extremely hot when its charging, and sometimes it will charge quickly and other times charge slower than sap dripping down a tree trunk. I loved the A15 better than the A16. The Galaxy AI is actually pretty cool an helpful for many different things probably the only thing I like on this phone lol
Value
3
Response from Samsung USBy R&R, August 18, 2025
Hey there NYKNAK,
We aim to offer our users reliable, high-quality devices, and with the Galaxy A16 5G, you'll get just that and more! If you notice any unusual behavior from your device, it might be a sign that it's time for a quick software update; think of it as a tune-up or oil change for your phone or tablet, helping everything run smoothly. Updates also improve the user interface, boost security, and fix minor bugs. We encourage you to update your software whenever a new version is available to keep your device in great shape. If certain features aren’t working quite right, you can easily check for updates, simply swipe down from the top right corner of your screen and tap the Settings icon. Then, select "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is available, it will download automatically. Just tap "Download now" when prompted. Follow the instructions on the screen to complete the installation. For more details, check out the online article linked below. Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. We truly appreciate you being a valued part of the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
We aim to offer our users reliable, high-quality devices, and with the Galaxy A16 5G, you'll get just that and more! If you notice any unusual behavior from your device, it might be a sign that it's time for a quick software update; think of it as a tune-up or oil change for your phone or tablet, helping everything run smoothly. Updates also improve the user interface, boost security, and fix minor bugs. We encourage you to update your software whenever a new version is available to keep your device in great shape. If certain features aren’t working quite right, you can easily check for updates, simply swipe down from the top right corner of your screen and tap the Settings icon. Then, select "Software update" or "System updates," and tap "Download and install" or "Check for updates." If an update is available, it will download automatically. Just tap "Download now" when prompted. Follow the instructions on the screen to complete the installation. For more details, check out the online article linked below. Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G. We truly appreciate you being a valued part of the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 16, 2025
Posted by: Charlotte
[This review was collected as part of a promotion.] Galaxy a16 5g is great i use it to play games check email watch videos and I use Galaxy Ai 💜
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This products camera is amazing
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy al is used everyday to contact friends an family to browse my social media an to keep me from not being bored
Value
3
Response from Samsung USBy R&R, August 18, 2025
What’s up Breezyolson,
We're so happy to hear you love your Galaxy A16 5G! It's a fantastic device to stay connected, share with friends and loved ones on social media, and enjoy your favorite entertainment all day long. With a 50MP main camera, every photo you take has the potential to be a special memory. Even though this model doesn’t feature the full Galaxy AI rollout yet, it still includes many smart features designed to give you a wonderful AI-inspired experience. Thank you so much for your review, we truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're so happy to hear you love your Galaxy A16 5G! It's a fantastic device to stay connected, share with friends and loved ones on social media, and enjoy your favorite entertainment all day long. With a 50MP main camera, every photo you take has the potential to be a special memory. Even though this model doesn’t feature the full Galaxy AI rollout yet, it still includes many smart features designed to give you a wonderful AI-inspired experience. Thank you so much for your review, we truly appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is just the right size!
on August 16, 2025
Posted by: Flakka1010
[This review was collected as part of a promotion.] This product is a great size, fits comfortably in any pocket!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product offers free movies with Samsung AI
on August 16, 2025
Posted by: Timbowl
[This review was collected as part of a promotion.] I love the new AI Technology it's easy to access and offers millions of world wide Educational opportunities. IT CAN BE A SUPPER TECHNOLOGY IF USED CORRECTLY.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16
on August 16, 2025
Posted by: NanPan
[This review was collected as part of a promotion.] It is a very sleek phone. I'm an older female and we got 3 new phones for our three lines. There are probably a lot of features I do not even know this phone has but I will learn as I go..this phone has a very good quality camera on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is easy to use
on August 16, 2025
Posted by: Greekbyinjection
[This review was collected as part of a promotion.] This devices is a good phone for basics.. there s no galaxy AI though. It works well for talking, text, picture, internet and social media. The memory is ok at 128 but does have an expandable memory. The sound is average being it has only one speaker. It does run slow especially when using roaming data vs Wi-Fi even with 4G ir can be hard to connect to any websites. The battery is not very long lasting. If you are browsing or on social media your battery will run down quickly. With barely using the phone all day it will last 18 hours without recharging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good for it's price
on August 16, 2025
Posted by: Amigelow
[This review was collected as part of a promotion.] This phone doesn't have Galaxy AI
This phone is very durable
This phone is the perfect size
This phone is very durable
This phone is the perfect size
Value
3
Response from Samsung USBy R&R, August 18, 2025
Hey there Amigelow,
Thank you so much for sharing your fantastic experience with your Galaxy A16 5G! We're genuinely happy to hear it's working out perfectly for you. It truly is a reliable, easy-to-use phone that's packed with all the essentials to make your day smoother and more enjoyable. While this device doesn’t include Galaxy AI, it still offers many clever features like Gemini and Google Assistant to enhance your experience. We're so grateful you reached out and truly appreciate your choice of Samsung. Thanks again!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your fantastic experience with your Galaxy A16 5G! We're genuinely happy to hear it's working out perfectly for you. It truly is a reliable, easy-to-use phone that's packed with all the essentials to make your day smoother and more enjoyable. While this device doesn’t include Galaxy AI, it still offers many clever features like Gemini and Google Assistant to enhance your experience. We're so grateful you reached out and truly appreciate your choice of Samsung. Thanks again!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US