Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
This product has good storage
on August 19, 2025
Posted by: Love2watchfunny
[This review was collected as part of a promotion.] I use my device for music, streaming and social media. It's great in certain areas but lacks reception in other areas. I would recommend this phone for the storage if your coming from having a phone with 64 gb
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hiya Love2watchfunny,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear you’re enjoying the storage, perfect for apps, streaming, and everyday use. You also mentioned some reception concerns in certain areas; you may want to ensure your carrier has a strong signal in that area. Please see the link below for more information about mobile network connection. The Galaxy A16 5G was designed with plenty of space and reliable features so users can enjoy their content without worrying about running out of room. With 5G connectivity support, it helps make daily entertainment and communication smooth. Your feedback highlights the device’s strengths and shows how Samsung continues to improve the Galaxy A Series. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear you’re enjoying the storage, perfect for apps, streaming, and everyday use. You also mentioned some reception concerns in certain areas; you may want to ensure your carrier has a strong signal in that area. Please see the link below for more information about mobile network connection. The Galaxy A16 5G was designed with plenty of space and reliable features so users can enjoy their content without worrying about running out of room. With 5G connectivity support, it helps make daily entertainment and communication smooth. Your feedback highlights the device’s strengths and shows how Samsung continues to improve the Galaxy A Series. Thank you for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and memory
on August 19, 2025
Posted by: LuvAlwayz
[This review was collected as part of a promotion.] Using AI to adjust and put finishing touches on original drawings is a skill photoshop couldn't do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 19, 2025
Posted by: TamBam
[This review was collected as part of a promotion.] I use my Samsung Galaxy for everything I use it for college work I use it to play games I use it to get in touch with family and friends I use it for entertainment. Recently I had to use it for emergency. It's very fast the screen is very clear and bright and Galaxy AI is very useful, you can ask him anything. I am very pleased with my phone. It takes great pictures it has a lot of extra features. I would seriously be lost without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The camera is great
on August 19, 2025
Posted by: Marie0629
[This review was collected as part of a promotion.] The newest update really messed with my phone and it lags
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hi Marie0629,
We’re happy to hear you’re enjoying the Galaxy A16 5G’s camera; the triple-stacked setup was built to capture vivid details and consistently deliver reliable results for everyday moments. You also mentioned that performance feels different since the latest update. The Galaxy A16 5G combines dependable features, long battery life, and a spacious display to support your daily needs. Updates are vital for keeping devices secure and up-to-date, and your feedback helps Samsung continue creating experiences that feel as smooth as they are intelligent. If you want to share more about your experience with the updates with our Samsung Support Team, we may be able to offer some tips and tricks to make your device more personalized. Thank you for sharing your experience and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear you’re enjoying the Galaxy A16 5G’s camera; the triple-stacked setup was built to capture vivid details and consistently deliver reliable results for everyday moments. You also mentioned that performance feels different since the latest update. The Galaxy A16 5G combines dependable features, long battery life, and a spacious display to support your daily needs. Updates are vital for keeping devices secure and up-to-date, and your feedback helps Samsung continue creating experiences that feel as smooth as they are intelligent. If you want to share more about your experience with the updates with our Samsung Support Team, we may be able to offer some tips and tricks to make your device more personalized. Thank you for sharing your experience and for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fatcat.. fatcat
on August 19, 2025
Posted by: GMoney
[This review was collected as part of a promotion.] I use for calls texting... YouTube..prime video.... research goggle....snap chat..tiktok.. Facebook.. Instagram
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent device
on August 19, 2025
Posted by: LoveMyFurBabies
[This review was collected as part of a promotion.] This device handles a lot of the day to day things that I need, from email and texting to reading or watching the news. It has wonderful graphics and sound quality. I have also dropped this device multiple times thinking "Here we go, now I've done it. It's going to be all busted!" But, I don't even have a scratch, nor do I have a screen protector on! Like I said, pretty decent device!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Very Durable
on August 19, 2025
Posted by: HorseSister
[This review was collected as part of a promotion.] My Samsung Galaxy 16A is not in a case & has survived being dropped numerous times. I remember my earlier cell phones being destroyed with ONE drop. Faces got easily shattered and even buttons have jammed or dislodged. Great improvement Samsung Galaxy AI.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Hi HorseSister,
We’re glad to hear how well your Galaxy A16 5G has held up for you. Durability is an important part of the design, and it’s great to know your device has stayed reliable through everyday drops. Improvements like stronger build quality and smarter design aim to keep Galaxy devices dependable while still providing the features you need daily. Thanks for sharing your experience and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
We’re glad to hear how well your Galaxy A16 5G has held up for you. Durability is an important part of the design, and it’s great to know your device has stayed reliable through everyday drops. Improvements like stronger build quality and smarter design aim to keep Galaxy devices dependable while still providing the features you need daily. Thanks for sharing your experience and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
4
It overall is a decent product
on August 19, 2025
Posted by: Jessy123456
[This review was collected as part of a promotion.] It gets the job done as far as calling and texting but it absolutely does not work on 5g and when it only has 2 bars in the signal. It glitches alot also. But for the most part it is fairly decent. And galaxy al gives you too broad of an response it needs to narrow down the answers it gives you more specifically and be more directly to the topic other than all over the place with the answer....
Value
4
Written by a customer while visiting Samsung US