Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
Seemed great
on August 19, 2025
Posted by: Housekeeper
[This review was collected as part of a promotion.] This device seemed like the perfect upgrade for me.. the screen was a little bigger, the camera works great (much better than previous phones) and having 5G seemed like a great new feature. However, I did not know or realize the area I live is not 5G, so this device runs waaaaaaay slower than I ever would have expected. The screen is delayed after I tap it, or select an option and often it will freeze.
The Galaxy AI feature is pretty cool though - especially once I figured out thats how my phone was programmed to shut down or restart!!
Value
2
Response from Samsung USBy R&R, August 22, 2025
Hi there Housekeeper,
Thank you for taking the time to review the Galaxy A16 5G! We’re delighted to hear you enjoyed the larger screen and upgraded camera, designed to give you a fresh, exciting experience compared to older devices. We also appreciate your notes about occasional slower performance in areas without 5G and slight screen delays. If your device feels slower than usual, you can easily optimize it to keep things running smoothly.
Our Quick Optimization feature is a friendly way to boost your device’s performance. It helps identify apps that use a lot of battery, clears out unnecessary files and background apps, scans for malware, and frees up memory, all with just a few taps. To optimize your phone, simply go to Settings, swipe to Device Care, tap Optimize now, and finish by tapping Done. For more helpful tips on keeping your device fast and responsive, check out the online article linked below.
The Galaxy A16 5G offers a dependable display, a sleek camera system, and smart features that make daily tasks more convenient. With support for 5G and a long-lasting battery, it’s ready to keep you connected in more ways than ever. Your feedback truly matters to us; it helps us understand your experience with the Galaxy A Series. Thank you so much for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for taking the time to review the Galaxy A16 5G! We’re delighted to hear you enjoyed the larger screen and upgraded camera, designed to give you a fresh, exciting experience compared to older devices. We also appreciate your notes about occasional slower performance in areas without 5G and slight screen delays. If your device feels slower than usual, you can easily optimize it to keep things running smoothly.
Our Quick Optimization feature is a friendly way to boost your device’s performance. It helps identify apps that use a lot of battery, clears out unnecessary files and background apps, scans for malware, and frees up memory, all with just a few taps. To optimize your phone, simply go to Settings, swipe to Device Care, tap Optimize now, and finish by tapping Done. For more helpful tips on keeping your device fast and responsive, check out the online article linked below.
The Galaxy A16 5G offers a dependable display, a sleek camera system, and smart features that make daily tasks more convenient. With support for 5G and a long-lasting battery, it’s ready to keep you connected in more ways than ever. Your feedback truly matters to us; it helps us understand your experience with the Galaxy A Series. Thank you so much for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 19, 2025
Posted by: Mogwai
[This review was collected as part of a promotion.] AI is great also and works really well with the phone itself
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hola ⭐⭐⭐⭐⭐
on August 19, 2025
Posted by: Milmon2025
[This review was collected as part of a promotion.] Le I give it 5 stars but in reality the RAM memory
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on August 19, 2025
Posted by: Matchew26
[This review was collected as part of a promotion.] This phone is decent I mean so far I haven't had any major issues with the phone but something's I will say negative about it is : the touch screen seems to have issue from time to time on the keyboard also the jack for the charger port has some issues after long use maybe just needs to be cleaned but I did that and it still has issues so not good there either also storage seems to slow after long use too. Other then those things I do like my phone but I'll prob upgrade again and stay with Samsung Galaxy phone Bec they are reliable and good , decent phones to buy and cheap Enough depending on where u buy but it's got me almost 2 years now so no complaints other then the stuff I said. I never use my "Galaxy AI" features on the phone so I can't comment on that. Thanks for making a decent phone Samsung.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy has amazing themes and takes great pics.
on August 19, 2025
Posted by: MerryElaine
[This review was collected as part of a promotion.] I love my galaxy phone. I use it for email, calling, texting, Facebook, and lots more. The Ai feature is great but I really don't know how to use it yet. I would love to get a new galaxy phone, as mine is several years old. But I'm too broke to get me a new and better one right now.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 19, 2025
Posted by: Tater69
[This review was collected as part of a promotion.] Works good , good quality on camera charges fast. Audio is loud
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has Great New features ... Easy setup
on August 19, 2025
Posted by: Allizayee
[This review was collected as part of a promotion.] Absolutely amazing Camera capability ... Great Quality And EASY to USE .. Great Pictures And Great Clear And Vivid photos ... Long And Capable But also secure File Locator And Storage .... also long and Lasting Internal memory . Galaxy Ai is Even Better Than Just your original Google or Search Engine ...as they go into broader details on whatever the subject may be that your wanting information or details on ... all Around Its Not Just A Android ITS my personalized android :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lagging between apps
on August 19, 2025
Posted by: Nikkitru1
[This review was collected as part of a promotion.] I use my phone for everything so I may need to go back and forward between screens. I dont like the way the screen changes of I leave it and come back to the app. If I leave Facebook then comeback to the app it starts over and not where I left it. Or if I leave my cashapp open and go back to the screen it doesn't reopen where I left off. I love using the AI service it's easy and fast, but not too different from asking suri.
Value
3
Response from Samsung USBy R&R, August 22, 2025
Howdy Nikkitru1,
Thank you so much for your detailed review of the Galaxy A16 5G! We’re really happy to hear you enjoy the smart features that help make your tasks quicker and easier. We also appreciate your feedback about switching between apps, and we're here to help. The Galaxy A16 5G is made with multitasking in mind, offering a roomy screen and dependable performance for everyday use. If you notice some apps aren’t as smooth as you’d like when they require more processing power, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more helpful tips on keeping your device in top shape, check out the online article linked below. Many users find it really useful for experiencing Galaxy features easily and practically. Thanks again for sharing your experience; it truly helps us create devices that fit your daily life even better.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for your detailed review of the Galaxy A16 5G! We’re really happy to hear you enjoy the smart features that help make your tasks quicker and easier. We also appreciate your feedback about switching between apps, and we're here to help. The Galaxy A16 5G is made with multitasking in mind, offering a roomy screen and dependable performance for everyday use. If you notice some apps aren’t as smooth as you’d like when they require more processing power, a quick optimization can help. Just go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more helpful tips on keeping your device in top shape, check out the online article linked below. Many users find it really useful for experiencing Galaxy features easily and practically. Thanks again for sharing your experience; it truly helps us create devices that fit your daily life even better.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US