Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
1
I am not happy with my upgrade
on August 14, 2025
Posted by: 2bodies4life
[This review was collected as part of a promotion.] I have had nothing butbproblems with this device it freezes up all the time has a lag when playing games and the volume is horrible
Value
1
Response from Samsung USBy R&R, August 15, 2025
Hello 2bodies4life,
Thank you for sharing your experience with the Galaxy A16 5G. This model features a bright display, reliable 5G connectivity, and a sleek design built for everyday use. For gaming and multimedia, the Galaxy A16 5G comes with Device Care optimization tools and Game Booster, designed to improve performance and reduce lag so you can focus on your play. Audio settings can also be customized with Dolby Atmos for richer, more immersive sound, whether you’re gaming, streaming, or listening to music. Together, these features help create a balanced experience that combines style, performance, and practicality for daily use. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. This model features a bright display, reliable 5G connectivity, and a sleek design built for everyday use. For gaming and multimedia, the Galaxy A16 5G comes with Device Care optimization tools and Game Booster, designed to improve performance and reduce lag so you can focus on your play. Audio settings can also be customized with Dolby Atmos for richer, more immersive sound, whether you’re gaming, streaming, or listening to music. Together, these features help create a balanced experience that combines style, performance, and practicality for daily use. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything everything about my Saamsung dev
on August 14, 2025
Posted by: Cwilll
[This review was collected as part of a promotion.] I use my device to stream movies and TV shows and to play games.
Value
5
Response from Samsung USBy R&R, September 12, 2025
We’re excited to hear how much you’re enjoying your Galaxy A16 5G, Cwill! Streaming, gaming, and entertainment are such a big part of daily life, and this device was built to handle it all with smooth performance and reliable connectivity. Your experience shows how versatile Galaxy devices are in keeping both entertainment and productivity in perfect balance. Thank you for choosing Samsung. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My new Galaxy A16 5G is solid, feature-rich
on August 14, 2025
Posted by: TechFan25
[This review was collected as part of a promotion.] I am incredibly impressed with the Galaxy A16 5G. The display is vibrant, making all my videos and games look great, and the battery life is outstanding—I can easily get through a full day on a single charge. The camera takes clear, sharp photos, and I've been experimenting with the new Galaxy AI features for photo editing, which has been a lot of fun. I also appreciate the smooth performance and the commitment to long-term software updates. This phone truly offers a premium experience without the premium cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A16. I have had no problems it
on August 14, 2025
Posted by: Kween88
[This review was collected as part of a promotion.] I use my Samsung A16 to do everything that I able to do.makeandrecieve calls and text msi ternetsurfing tap to pay a dwatch movement play internet gambling and re ie e and send email
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok for needing a phone fast
on August 14, 2025
Posted by: Phonechallenged
[This review was collected as part of a promotion.] The galaxy AL saves me alot of time and frustration. There's a lot of duplicate apps that are just overwhelming
I'm not anticipating having this one for very long. But it works. Just a learning curve for new phone
I'm not anticipating having this one for very long. But it works. Just a learning curve for new phone
Value
3
Response from Samsung USBy R&R, August 18, 2025
Good day to you,
We enjoy hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking. If something feels off, like duplicated apps, it usually means it's time to perform a software update. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also enhance the user interface, improve security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically—tap "Download now" if prompted. Follow the on-screen instructions to complete the update. More information about software updates will be linked below. We're glad you’re part of the Galaxy journey and happy to have you in the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We enjoy hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking. If something feels off, like duplicated apps, it usually means it's time to perform a software update. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also enhance the user interface, improve security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically—tap "Download now" if prompted. Follow the on-screen instructions to complete the update. More information about software updates will be linked below. We're glad you’re part of the Galaxy journey and happy to have you in the Samsung community.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on August 14, 2025
Posted by: Dutybutt
[This review was collected as part of a promotion.] I have the Galaxy A16 5g i do love all Samsung phones tallest tablets and etc they are durable last year's and even keeps you up to date with the newest trends and app just needs more storage and ram plus a better device care.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is affordable with good quality
on August 14, 2025
Posted by: LovemySamsunggalaxyy
[This review was collected as part of a promotion.] My new Samsung galaxy A16 5g has great features. It makes everything from paying bills to playing games to keeping up with spending and budgeting easier .ithas a large memory capacity and takes great pictures..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on August 14, 2025
Posted by: Streaming
[This review was collected as part of a promotion.] I stream and plgames on it and has reliable connection so I dont miss anything
Value
5
Written by a customer while visiting Samsung US