Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
It's wonderful like a personal laptop
on August 14, 2025
Posted by: Bre1970
[This review was collected as part of a promotion.] Or computer its like a laptop or a computer its great
Value
5
Response from Samsung USBy R&R, September 12, 2025
Hi Bre1970, Thank you for sharing your experience with the Galaxy A16 5G. It’s exciting to hear how smoothly it adapts to your daily needs, providing the versatility and performance of a personal laptop in a compact size. With its fast responsiveness and range of features, the Galaxy A16 5G is designed to handle multitasking easily. We’re glad it offers that good balance of convenience and capability. Thank you for your review, and we appreciate you choosing Samsung. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
A good phone
on August 14, 2025
Posted by: Dalton1172
[This review was collected as part of a promotion.] I use the A16 5G for streaming, social and AI.
And works well on all applications.
And works well on all applications.
Value
4
Response from Samsung USBy R&R, September 12, 2025
Hi Dalton1172, We’re happy to hear the Galaxy A16 5G is keeping up with your streaming, social media, and daily activities. Its combination of speed and versatility is designed to support a wide range of everyday tasks, and it’s great to see you enjoying the balance of performance and features. Although this model doesn’t have the full rollout of Galaxy AI, it still includes many smart features to enhance your user experience. The Galaxy A36 5G continues to provide reliable performance that fits into daily life. Thank you for reaching out and sharing your experience. We appreciate you making Samsung your preferred choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
It is really slow
on August 14, 2025
Posted by: Gerald1964
[This review was collected as part of a promotion.] I use my phone just like a laptop every day and it is very slow to react
Value
2
Response from Samsung USBy R&R, August 14, 2025
Hello Gerald1964,
Hello! We’re grateful to hear about your experience with the Galaxy A16 5G. These devices balance power and simplicity for everyday use. If you’ve noticed lag, try clearing the cache, checking for software updates, or running the Device Care feature to help keep things running smoothly. Please learn more by checking out the articles linked below. Of course, we are here to help. Feel free to reach out to our Samsung Support Team for further assistance. Thanks for choosing Samsung. We’re here to keep you moving forward.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Hello! We’re grateful to hear about your experience with the Galaxy A16 5G. These devices balance power and simplicity for everyday use. If you’ve noticed lag, try clearing the cache, checking for software updates, or running the Device Care feature to help keep things running smoothly. Please learn more by checking out the articles linked below. Of course, we are here to help. Feel free to reach out to our Samsung Support Team for further assistance. Thanks for choosing Samsung. We’re here to keep you moving forward.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A16 Battery drainage
on August 14, 2025
Posted by: VickA16
[This review was collected as part of a promotion.] I like watch videos, streaming videos,play online games, video apps, record and post.ai very responsive and got nice voice I can understand
Value
4
Response from Samsung USBy R&R, September 12, 2025
Hey there VickA16, It’s great to hear that the Galaxy A16 5G is supporting your streaming, gaming, and recording adventures! Those activities really show how responsive and well-designed the phone is. We also appreciate your thoughts on battery life. The 5000 mAh battery is built to handle even the most demanding entertainment, and with Galaxy’s energy-saving modes and smart features, it’s designed to keep you connected longer. While this model doesn’t include the full rollout of Galaxy AI just yet, it still offers many smart features to enhance your experience. Thank you so much for sharing your feedback and for choosing Samsung — we truly value you! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16: All-Day Power with Galaxy AI
on August 14, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Samsung Galaxy A16 combines a 6.5″ FHD+ display with an octa-core chipset and a robust 5 000 mAh battery, delivering smooth browsing, messaging, and video calls from morning to night.
Its 50 MP main camera, supported by a 5 MP ultra-wide lens, captures detailed shots across lighting conditions, while galaxy ai-powered features automatically surface your best photos and transcribe lectures for quick reference.
Casual gaming stays lag-free with Game Booster, and stereo-enhanced audio enriches movies, sports highlights, and music.
At school or on the move, split-screen multitasking and built-in PDF annotation streamline note-taking and assignment reviews.
Samsung Health’s precise GPS tracking and wearable integration keep workouts on track.
By fusing long battery life, versatile imaging, and galaxy ai enhancements, the Galaxy A16 excels as a companion for streaming, studying, fitness, and everyday tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on August 14, 2025
Posted by: SamsungChic
[This review was collected as part of a promotion.] I think for the price my A16 is an excellent & most definitely would refer someone to it. Thank you
Value
5
Response from Samsung USBy R&R, September 12, 2025
Howdy Samsungchic, Thank you for recognizing the Galaxy A16 5G as an excellent device. From its reliable performance to its versatile features, it’s designed to meet everyday needs easily. Hearing your confidence in recommending it shows how well it’s meeting expectations. We appreciate you choosing Samsung as your preferred brand. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Great visual but...
on August 14, 2025
Posted by: Insearchofnononsence
[This review was collected as part of a promotion.] The samsung galaxy has outstanding visual quality but the touchscreen on occation takes you to other plases on its own; with no touch whats so ever. Then i lose where and what i was doi n g in the first place and have to start all over from the beginning. Then "Galaxy Al" keeps interrupti g even after its turned of in settings
Value
3
Response from Samsung USBy R&R, August 15, 2025
Hello Insearchofnononsense,
We’re happy to hear you’re loving the vibrant display of the Galaxy A16 5G! Its bright and immersive screen is here to make everything from streaming your favorite shows to browsing your content more fun and engaging. Although the Galaxy A16 doesn’t include Galaxy AI, it still offers helpful AI-powered tools like Google Assistant and Gemini, which you can easily customize in settings to match your preferences. Plus, with One UI for smooth navigation and Device Care to keep everything running perfectly, it’s designed to give you a seamless experience balancing stunning visuals with quick, efficient performance. It’s truly a reliable Galaxy model that fits well into many different lifestyles. Thanks for being part of the Samsung family!
-Ty
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We’re happy to hear you’re loving the vibrant display of the Galaxy A16 5G! Its bright and immersive screen is here to make everything from streaming your favorite shows to browsing your content more fun and engaging. Although the Galaxy A16 doesn’t include Galaxy AI, it still offers helpful AI-powered tools like Google Assistant and Gemini, which you can easily customize in settings to match your preferences. Plus, with One UI for smooth navigation and Device Care to keep everything running perfectly, it’s designed to give you a seamless experience balancing stunning visuals with quick, efficient performance. It’s truly a reliable Galaxy model that fits well into many different lifestyles. Thanks for being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
1000 affective
on August 14, 2025
Posted by: Roscoe
[This review was collected as part of a promotion.] Man this phone is like Popeyes chicken. The. Sĥzźznnnettss.
Value
5
Written by a customer while visiting Samsung US