Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Better than anticipated
on August 13, 2025
Posted by: AnHonestJoe
[This review was collected as part of a promotion.] My Galaxy A16 5G was not my first choice but after using the device for the past 3 weeks, I have gained a new respect for this affordable device. Outside of storage space being on the smaller side this phone rocks in every other category. It has quick response time, plays most games smoothly, and can run the latest apps from the Samsung store. My A16 has Galaxy AI which boosts my productivity by 300% with all the features available to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Truthfully the battery doesn't last long
on August 13, 2025
Posted by: BMACC1488
[This review was collected as part of a promotion.] I like the AI feature. Truthfully that's probably the best thing going with this phone.
Value
2
Response from Samsung USBy R&R, August 15, 2025
Hello BMACC1488,
We’re happy to hear you’re enjoying the Galaxy A16 5G’s AI-powered features like Google Assistant and Gemini, which are designed to help you search, organize, and multitask more effectively. The Galaxy A16 5G also includes Adaptive Battery technology and Device Care settings to maximize its power throughout the day. With its vibrant display, reliable performance, and smart tools, the Galaxy A16 5G offers a well-rounded experience that suits various lifestyles. It’s built to keep you connected, productive, and entertained whether you’re at work, on the go, or relaxing at home. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy to hear you’re enjoying the Galaxy A16 5G’s AI-powered features like Google Assistant and Gemini, which are designed to help you search, organize, and multitask more effectively. The Galaxy A16 5G also includes Adaptive Battery technology and Device Care settings to maximize its power throughout the day. With its vibrant display, reliable performance, and smart tools, the Galaxy A16 5G offers a well-rounded experience that suits various lifestyles. It’s built to keep you connected, productive, and entertained whether you’re at work, on the go, or relaxing at home. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone but hate android
on August 13, 2025
Posted by: AyeitsTwin
[This review was collected as part of a promotion.] This phone has made me a believer . I am absolutely happy with my choices
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, decent camera
on August 13, 2025
Posted by: HAPPY2BME
[This review was collected as part of a promotion.] I bought this phone to replace a different Samsung phone that I had. The Samsung Galaxy a16 5g appealed to me due to the extra storage. I went from 64gb to 128 gb, and it has been great not having to constantly decide what to delete. The Galaxy AI is available on the phone but I don't really use mine much. The one thing I wish was better is the camera. It's decent, just not great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing
on August 13, 2025
Posted by: B2bren
[This review was collected as part of a promotion.] The gaming capabilities are quite unexpected. The camera is very clear and visible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better than my last phone
on August 13, 2025
Posted by: L1V1NGTHEDR34M
[This review was collected as part of a promotion.] I bought this phone with 128 gb to replace an older one with only 32 gb. The extra storage is great, as I don't constantly have to delete stuff. The camera takes good quality pictures, not great. I wasn't willing to spend another $100 for a phone with a better camera. Oh well! Galaxy AI is available and easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
This phone cant handle simple things
on August 13, 2025
Posted by: Donotbuythisphone
[This review was collected as part of a promotion.] The phone is laggy definitely a let down from Samsung I have to wait 10 minutes before using my phone after a restart or it going dead its pictures are terrible dont recommend
Value
2
Response from Samsung USBy R&R, August 14, 2025
Hi there,
Thank you for reviewing the Galaxy A16 5G. Tools like Device Care and software updates allow users to optimize their performance for better speed and responsiveness. It’s all about discovering what works best for your usage! Learn more by checking out the online article linked below. Your feedback helps us grow—thanks for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing the Galaxy A16 5G. Tools like Device Care and software updates allow users to optimize their performance for better speed and responsiveness. It’s all about discovering what works best for your usage! Learn more by checking out the online article linked below. Your feedback helps us grow—thanks for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sam T
from Whittier CA
Expertise:Expert
Verified Purchase:Yes
It's amazing to think you can access all these incredible features for such a great price!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US