Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I absolutely love all Samsung products
on August 11, 2025
Posted by: Br00ki3Br00k3
[This review was collected as part of a promotion.] Galaxy Ai has been pretty fascinating! From creating new emoji, to helping me plan a trip..it is pretty awesome. No matter which Samsung phone I have had over the years, it has always been top of the line. Never have I had any problems with a phone as long as it's samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this device makes me feel unsafe in my home
on August 9, 2025
Posted by: Mstervate6996
[This review was collected as part of a promotion.] GalaxyAl smart Device, has taken over my home. my Dishwasher shuts off in the middle of washing. my bathroom is flooded with water because galaxy Al isnt a Homemaker. all of my devices let me know Ice is ready. I am a single mother a
human and homemaker. my intimate privite life shouldnt be uploaded to The internet
human and homemaker. my intimate privite life shouldnt be uploaded to The internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The set up
on August 11, 2025
Posted by: NewDawn777
[This review was collected as part of a promotion.] The set up was easier, better and more secure. It is faster than my last galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This device has a lot of flaws
on August 11, 2025
Posted by: CatWhoHasAHat
[This review was collected as part of a promotion.] My Samsung device worked good when I first received it and activated it then I accidentally cracked it and had to send it off for repairs when I got it back it has a lot of flaws in it that come to surface I don't know if it's from the apps or in the phone itself but it's very frustrating makes it difficult to use I can't even have to time use the AI feature because it doesn't want to recognize it
Value
2
Response from Samsung USBy R&R, August 14, 2025
Ahoy CatWhoHasAHat,
Thank you for sharing your experience with your Galaxy A16 5G. We would love to help you identify the cause of the concerns you're facing with your phone. Our talented members of our Samsung Support Team are equipped with tips and tricks that may be useful and beneficial to you as a user, helping you explore options to get the best experience from your device. Please feel free to reach out at your earliest convenience. Thank you for sharing with us. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. We would love to help you identify the cause of the concerns you're facing with your phone. Our talented members of our Samsung Support Team are equipped with tips and tricks that may be useful and beneficial to you as a user, helping you explore options to get the best experience from your device. Please feel free to reach out at your earliest convenience. Thank you for sharing with us. We are here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great value , pictures resolution and expandable m
on August 11, 2025
Posted by: Bubbleboy10
[This review was collected as part of a promotion.] I still am using a brand new account and phone so we are getting aquainted
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay not as high as a model I want to buy
on August 11, 2025
Posted by: Buckwheat
[This review was collected as part of a promotion.] Pretty good unless you didn't see me and couldn't watch my every move
Value
2
Response from Samsung USBy R&R, August 14, 2025
Hey there, thanks for chiming in, Buckwheat!
Your experience with the Galaxy A16 5G truly shows the care we put into every detail. Glad you’re enjoying it! We're here whenever you're ready to upgrade to a newer model. From all of us at Samsung, thank you for being part of the community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your experience with the Galaxy A16 5G truly shows the care we put into every detail. Glad you’re enjoying it! We're here whenever you're ready to upgrade to a newer model. From all of us at Samsung, thank you for being part of the community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Review of my Galaxy A16
on August 11, 2025
Posted by: Hiphop1720
[This review was collected as part of a promotion.] I think it's the best series of the A series yet. I especially love the speakers when I'm listening to my music it's such a great sound with just enough bass and I also love the options of picking different sound options when listening to my music. The camera is awesome takes really good pictures!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on August 11, 2025
Posted by: Universe
[This review was collected as part of a promotion.] This is my 3rd one because the other 2 were stolen. My favorite feature is the tap to pay. Security is high on the phone but best with pin or pattern because someone used my fingerprint to open my phone while I was asleep. Perfect for business especially with SD card feature for extra apps space. Ai Gemini I chose Osiris. Notepad awesome. Samsung TV app interesting. Samsung is the Samsonite of phones; if you remember the ape beating up on a Samsonite commercial, then you know it's the best in the business. Customer service is good too, doesn't take forever to get a response to answer your questions not found in faq's page. Samsung z flip didn't look bad either.
Value
5
Written by a customer while visiting Samsung US