Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This phone has great features and graphics
on August 10, 2025
Posted by: Mlines13
[This review was collected as part of a promotion.] I love this phone especially the Galaxy AI I use that on a daily basis I have used it to put together my workout routine and my dietary meal plan and it has helped me get to where I need to be in the gym you can literally use the Galaxy AI for anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is working great! Haven't had lost service
on August 10, 2025
Posted by: SJWA16
[This review was collected as part of a promotion.] The phone has been a great buy!! It's smooth graphics and easy navigation is amazing!!! Haven't figured out a few things yet but I do really like my phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on August 10, 2025
Posted by: Shyy2silly
[This review was collected as part of a promotion.] I am new too Samsung but, I enjoy all my the features of my new A16. I like the facial recognition and fingerprint sensor to authorize payments and passwords. The camera quality is very clear and has many different settings and modes. The overall phone is great , you can customize your wallpapers and themes to match. There is different modes you can choose like dark and light and the screen is big overall to see everything. I love watching movies or shows and the charging is exceptionally fast as well with a good lasting battery. Galaxy AI is a great addition to Samsung phones as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy is infinite
on August 10, 2025
Posted by: Fuzzy234
[This review was collected as part of a promotion.] I have always been trying to get the most out of my device, for the cheapest price. Call me a cheapskate but I think everyone does at times. My experience with the Galaxy products have been, to say the least, very productive. I use my device to not only wake up for work but also to get my 'work' done and fully submitted to the office, all from the comfort of my bedroom (if I so desire).
And that's just one aspect of these marvelous device's. I can walk to my mirror and get advice detailed to fit my specific style, which is crazy!! Second to none, I think. And with my ho.e theater system making it easier for me to get the perfect balance of bass and harmony in the music i love and the shows I recommend to me by the AI features. But it doesn't stop there, oh no, with AI I can easily connect my washer and dryer to my phone so I can start my laundry from the office, if I had remembered to load it tht day... I cannot do most of any of these things with any competitors device's but I don't want kick the other brand lovers out there faithfully missing out on ALL the wonderful things tht Samsung offers even to the poorest of families and the security of knowing my children are where they are suppose to be... I strongly recommend Samsung Galaxy device's to anyone who wants to stay safe and secure with AI and mobile banking platforms.
And that's just one aspect of these marvelous device's. I can walk to my mirror and get advice detailed to fit my specific style, which is crazy!! Second to none, I think. And with my ho.e theater system making it easier for me to get the perfect balance of bass and harmony in the music i love and the shows I recommend to me by the AI features. But it doesn't stop there, oh no, with AI I can easily connect my washer and dryer to my phone so I can start my laundry from the office, if I had remembered to load it tht day... I cannot do most of any of these things with any competitors device's but I don't want kick the other brand lovers out there faithfully missing out on ALL the wonderful things tht Samsung offers even to the poorest of families and the security of knowing my children are where they are suppose to be... I strongly recommend Samsung Galaxy device's to anyone who wants to stay safe and secure with AI and mobile banking platforms.
Value
4
Response from Samsung USBy R&R, September 8, 2025
Good day Fuzzy234, Thank you for reaching out and taking the time to share your wonderful, thoughtful experience with your Galaxy A16 5G. Your comments on design are meaningful. The A Series brings Samsung’s signature style to a practical device, and many enjoy its comfortable build and everyday durability. We appreciate your review. We thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
this phone dont work right
on August 10, 2025
Posted by: rsjones37
[This review was collected as part of a promotion.] The phone gaming is not good it hard to get the phone to work with fast past gaming.
Value
2
Response from Samsung USBy R&R, August 14, 2025
Hi rsjones37,
Thanks for sharing your feedback on the Galaxy A16 5G! The Galaxy A16 5G offers powerful features like the Exynos 1330 (5 nm) processor, which provides adequate performance for everyday tasks. RAM and storage include 48 GB RAM and 128 of storage, expandable via microSD, all designed to improve daily life. We understand you’re experiencing issues with gaming, and we’re here to support you. Many customers have found success by adjusting modes and optimizing their devices before heavy use to achieve better performance. Every review helps us improve and adapt. We appreciate your loyalty to Samsung; your feedback drives our innovation.
-Ty
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Thanks for sharing your feedback on the Galaxy A16 5G! The Galaxy A16 5G offers powerful features like the Exynos 1330 (5 nm) processor, which provides adequate performance for everyday tasks. RAM and storage include 48 GB RAM and 128 of storage, expandable via microSD, all designed to improve daily life. We understand you’re experiencing issues with gaming, and we’re here to support you. Many customers have found success by adjusting modes and optimizing their devices before heavy use to achieve better performance. Every review helps us improve and adapt. We appreciate your loyalty to Samsung; your feedback drives our innovation.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
So far so good
on August 10, 2025
Posted by: HelloHello
[This review was collected as part of a promotion.] I recently got the Samsung A16 and has been great for me. The biggest plus for me has been the durability of the phone as well as Sansung Wallet. For the durability, I've dropped my phone a few times and hasn't cracked; for the Samsung Wallet, it has been big for me since I don't have to carry my wallet with my credit cards as well as with my previous phone was not compatible with Samsung Wallet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs more help than it's worth
on August 11, 2025
Posted by: MidnightWolf22
[This review was collected as part of a promotion.] It gets to warm it glitched and every time it cools off everything shuts down. That's very frustrating especially when you are waiting for ap call and right as it comes in everything resets. It was and ok phone till this started now it's junk to me
Value
3
Response from Samsung USBy R&R, August 14, 2025
Good day MidnightWolf22,
Thank you for sharing how your Galaxy A16 5G is doing. It’s frustrating when you're waiting for a call and your phone freezes just as the call comes in. Based on your experience, it seems your device would benefit from a software update. Software updates are like oil changes and tune-ups for your phone; they keep everything running smoothly. They also improve the user interface, boost security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen with two fingers and tap the Settings icon. Then, tap on Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates; these options vary by carrier. If an update is available, it should start downloading automatically, but you might need to tap 'Download now’ on some devices. Once the download finishes, follow the on-screen instructions to complete the installation. For more info on software updates, please see the online article linked below. If you need further help, contact our Samsung Support Team. We’re here to assist you, and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
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Thank you for sharing how your Galaxy A16 5G is doing. It’s frustrating when you're waiting for a call and your phone freezes just as the call comes in. Based on your experience, it seems your device would benefit from a software update. Software updates are like oil changes and tune-ups for your phone; they keep everything running smoothly. They also improve the user interface, boost security, and fix minor bugs. We recommend updating your software whenever a new version is available to keep your device in top shape. To check for updates, swipe down from the top right corner of the screen with two fingers and tap the Settings icon. Then, tap on Software update or System updates, depending on your model. Tap Download and install, Check for system updates, or Check for software updates; these options vary by carrier. If an update is available, it should start downloading automatically, but you might need to tap 'Download now’ on some devices. Once the download finishes, follow the on-screen instructions to complete the installation. For more info on software updates, please see the online article linked below. If you need further help, contact our Samsung Support Team. We’re here to assist you, and thank you for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 11, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Galaxy AI is awesome featureistic to the phone it helps me in many ways.
Value
5
Written by a customer while visiting Samsung US