Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Not too different than the A14
on August 20, 2025
Posted by: 5DISHEREBUTDEPARTINGSOON
[This review was collected as part of a promotion.] I watch a lot of YouTube, check my email, search the web, connect with others on social media, & I stay informed by what is really going on in the world since the news just lies & spreads fear thru the masses.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Nope whack
on August 20, 2025
Posted by: Itsg3ttnHaddaNhur
[This review was collected as part of a promotion.] This is by far the worst Samsung have ever owned. It's really slow and the reception is terrible. Ive had it a week and already cracked the screen. It's just awful.
Value
1
Response from Samsung USBy R&R, August 20, 2025
Hey there Itsg3ttnHaddaNhur,
Thank you for sharing your thoughts about your Galaxy A Series! These devices are designed with smart features to help you multitask with ease. We totally get that performance can sometimes vary depending on how you use it, and if you notice slower responses, Samsung’s Device Care tool is a wonderful place to start. Just a quick optimization or managing your apps can really make a difference. Also, keep in mind that depending on where you are and your network environment, your device might occasionally disconnect from your mobile network or experience slower connections. This could be related to your plan, region, or network settings. For helpful tips on keeping your connection stable, check out the online article below. We truly appreciate your feedback and are so happy to have you as part of the Samsung family!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy A Series! These devices are designed with smart features to help you multitask with ease. We totally get that performance can sometimes vary depending on how you use it, and if you notice slower responses, Samsung’s Device Care tool is a wonderful place to start. Just a quick optimization or managing your apps can really make a difference. Also, keep in mind that depending on where you are and your network environment, your device might occasionally disconnect from your mobile network or experience slower connections. This could be related to your plan, region, or network settings. For helpful tips on keeping your connection stable, check out the online article below. We truly appreciate your feedback and are so happy to have you as part of the Samsung family!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Respone isn't all that good
on August 20, 2025
Posted by: GalaxyGeek2132
[This review was collected as part of a promotion.] I first came across Galaxy AI when I had my s23 I mean truth be told the S series is my favorite types of devices to use I downgraded recently because my phone was stolen so I'm able to see you the difference between gameplay and response time and other things but I still had to go with the Galaxy phone because in my opinion they meet expectations and compete with any other phone out there without even trying. I was aiming to get the s25 but I have to wait for that but I'm patient and even if they come out with a s26 it's not going to stop me from getting in the s25.
Value
3
Response from Samsung USBy R&R, August 20, 2025
Hello GalaxyGeek2132,
We’re grateful to hear your experience with the Galaxy A16 5G. These devices balance power and simplicity for daily use. If you’ve noticed lag or slower response times, clearing cache, checking for software updates, or running the Device Care feature can help keep things running smoothly. Learn more about optimizing your device by checking out the online resource linked below. Thanks for being a loyal Samsung user. We’re here to keep you moving forward.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re grateful to hear your experience with the Galaxy A16 5G. These devices balance power and simplicity for daily use. If you’ve noticed lag or slower response times, clearing cache, checking for software updates, or running the Device Care feature can help keep things running smoothly. Learn more about optimizing your device by checking out the online resource linked below. Thanks for being a loyal Samsung user. We’re here to keep you moving forward.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is perfect for helping with work
on August 20, 2025
Posted by: ThisDeputy45
[This review was collected as part of a promotion.] Filled with fun games big help with work ,it also takes the best photo's.Its slim nice sized fits perfectly my pocket, very fast internet speed and a large storage with great protection for your important files it's like having a super computer that fits in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features
on August 20, 2025
Posted by: Will2live
[This review was collected as part of a promotion.] The A16 5G has been one of the best phones that I have ever had the pleasure to own. and the AI is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on August 20, 2025
Posted by: Redqueen
[This review was collected as part of a promotion.] I absolutely love this phone! I've always enjoyed Samsung... But cannot afford the newer ones. This phone has been amazing for the price that I paid. It's easy to use and super easy to customize thanks to both the Samsung and Google platforms.
Cant wait until I can afford a newer model!
Cant wait until I can afford a newer model!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone will last
on August 20, 2025
Posted by: Sophiesmomma
[This review was collected as part of a promotion.] I have upgraded my phone recently but I used the A16 for almost 3 years without any issues. It had plenty of storage and I was able to do anything and everything I needed to do with that device. While I had it AI had not really started taking off in my area so I did not use it for that but I played lots of games completed jobs for my work even made invoices and did taxes on it. If in market for a very reasonable phone with great features try this phone. Or great for you fosters middle high school age kids. Who says I phones are all they are cracked up to be. I'll stay with Samsung for good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Overwhelming
on August 20, 2025
Posted by: 987654
[This review was collected as part of a promotion.] This phone was overwhelming with ads. Whenever I would (at least think I was) send a message and ad would pop up when I hit send. I was in dire need of a phone and my monies weren't right. It was too large for my personality I returned it back after two days (even the store didn't want it back) fortunate for me it was a promotional free phone. Just wasn't impressed with this particular SAMSUNG phone.
Value
1
Response from Samsung USBy R&R, August 20, 2025
Hi There,
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G! It’s great to know you’re exploring the messaging options. The latest Galaxy phones come with Google Messages already installed, and you can also easily download Samsung Messages from the Galaxy Store. Both apps are designed to be friendly and easy to use, making sending messages to your contacts a breeze and a pleasure. Some carriers have their own messaging apps, and there are plenty of third-party options too. Just a quick note, if you download multiple messaging apps, you’ll need to choose one as your default. Keep in mind, third-party apps might display more ads and pop-ups, while Samsung Messages typically keeps things clean without ads. To help you set up your preferred messaging app, check out the helpful online guide linked below. We truly appreciate your review. We hope you enjoy exploring all the fantastic features of your Galaxy A16 5G! Thanks for choosing Samsung; you’ve made a wonderful choice!
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G! It’s great to know you’re exploring the messaging options. The latest Galaxy phones come with Google Messages already installed, and you can also easily download Samsung Messages from the Galaxy Store. Both apps are designed to be friendly and easy to use, making sending messages to your contacts a breeze and a pleasure. Some carriers have their own messaging apps, and there are plenty of third-party options too. Just a quick note, if you download multiple messaging apps, you’ll need to choose one as your default. Keep in mind, third-party apps might display more ads and pop-ups, while Samsung Messages typically keeps things clean without ads. To help you set up your preferred messaging app, check out the helpful online guide linked below. We truly appreciate your review. We hope you enjoy exploring all the fantastic features of your Galaxy A16 5G! Thanks for choosing Samsung; you’ve made a wonderful choice!
Change the default messaging app on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001947/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US