Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,182 Reviews)
Open Ratings Snapshot
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
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Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3 out of 5
3
This product is great for children
on August 20, 2025
Posted by: MsHappy
[This review was collected as part of a promotion.] I use Gemini with my Samsung 16 helps search recipes homework and more
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 26, 2025
Hi MsHappy,
We're so happy you're making the most of your Galaxy A16 5G! It’s a fantastic device suitable for everyone, whether you're doing research for school or catching up on your favorite influencers. All of this is possible right in the palm of your hand with the Galaxy A16 5G. The larger Super AMOLED display and faster processor make staying connected and up-to-date easier than ever. We truly appreciate you reaching out and sharing your thoughts. Thank you for being such a valued member of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome security add ons
on August 20, 2025
Posted by: Hack4hire
[This review was collected as part of a promotion.] Galaxy a16 has great features as well as an awesome ai companion that is above the rest when it comes to response and accuracy. Limited hallucinations giving you a complete immersion experience you would expect from samsung. The one with is amazing and fast as well as reliable and can compete in today's market with no issues. Leading tech in today's field. The level of user friendly ai masks the complexity that went into developing the new intelligence co tained in this hand held wonder of the modern world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice product
on August 20, 2025
Posted by: NellyClassy
[This review was collected as part of a promotion.] Galaxy AI
I am enjoying my new Samsung Galaxy A16 5G. It's a big upgrade from my nokia G20. I now have access to NFC and other features such as being able to change themes and font. However, the ram is quite small but it's okay for me because I am not a gamer. My work apps like microsoft outlook, teams, pilot all work effectively.
Thank you Samsung.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Awesome glad to have it
on August 20, 2025
Posted by: Mattienorth
[This review was collected as part of a promotion.] The smartphone delivers a compelling user experience, providing a balance of features and affordability. Its impressive display technology ensures vibrant visuals and comfortable viewing, suitable for various applications. Moreover, the device's processing power is commendable, facilitating seamless multitasking and smooth performance. The camera capabilities allow users to capture clear and detailed images, enhancing creative expression. Ultimately, the phone presents a solid choice within its category, appealing to users seeking value and functionality.
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 26, 2025
Hello Mattienorth,
The Galaxy A16 5G was designed to make everyday tasks easier, and it’s great to see you enjoying it. We appreciate you taking the time to share your feedback. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Was better then the 15 and was affordable at that
on August 20, 2025
Posted by: Lilmattie1502
[This review was collected as part of a promotion.] The galaxy ai was definitely next level. The system seems to be very intelligent. Helps with my everyday routine and enjoy how It is undeniable that this device has a lot to offer its users, considering its features. The phone boasts a sleek design that is aesthetically pleasing and comfortable to hold. Furthermore, the advanced display technology ensures vibrant colors and sharp details for an enhanced viewing experience. Its powerful processor ensures smooth multitasking and seamless performance while using various apps. The device's long-lasting battery life allows you to stay connected and entertained throughout the day.
Value
3 out of 5
3
Response from Samsung USBy R&RAugust 26, 2025
Hey there Lilmattie1502,
Thank you so much for sharing your thoughts on the Galaxy A16 5G! We’re really happy to hear you’re enjoying your device. The vibrant 6.7″ Super AMOLED display with FHD+ resolution, 90 Hz refresh rate, and up to 800 nits brightness offers deep blacks, lively colors, and smooth motion for a fantastic viewing experience. Powered by the Exynos 1330 (5 nm), it provides reliable performance for your everyday tasks. Its slim 7.9 mm thickness makes it comfortable to hold and easy to carry around. Even though this model doesn’t feature the full Galaxy AI rollout yet, you’re still enjoying many smart features that make your daily use easier and more fun. We love hearing that you’re getting the most out of your device, and we truly appreciate you taking the time to share your experience with us. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone for the price
on August 20, 2025
Posted by: Aprizzle
[This review was collected as part of a promotion.] I love the Galaxy AI, Bixby. Only reason it's not 5 stars is because the fingerprint doesn't read on my screen protector.
Value
4 out of 5
4
Response from Samsung USBy R&RSeptember 4, 2025
What’s up Aprizzle, Thank you for sharing your feedback on your Galaxy A16 5G. Your comments remind us why design matters. The A Series combines reliable performance with style and accessibility. Thank you for sharing your experience with the fingerprint reader on your display. It may help to use the button on the side. More information about the fingerprint reader will be linked below. We appreciate you reaching out and thank you for choosing Samsung. Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great phone I've had no problems out of it
on August 20, 2025
Posted by: Tpbledsoe420
[This review was collected as part of a promotion.] Great phone battery holds up while I'm streaming Netflix or Hulu it never freezes up on me it's just all around good phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is awesome
on August 20, 2025
Posted by: RobertA36
[This review was collected as part of a promotion.] Galaxy phones are exactly 💯 great if you don't get a galaxy phone you definitely have to get one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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