Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
Surprisingly...
on August 5, 2025
Posted by: Kyndielou
[This review was collected as part of a promotion.] I love all things samsung, been using solely samsung for phones for at least a decade and the A series phone has more than disappointed me. The lag is too much to bare, I get frustrated everyday. Spend a little more and get a galaxy. I thought I would be OK saving for a bit but I can't live without my galaxy, sucks to buy another phone within 2 months but I need to for sanity. The Ai would be better without the lag so I don't use it like I want to. I will when I upgrade.
Value
2
Response from Samsung USBy R&R, August 12, 2025
Hi there Kyndielou,
Thanks for sharing your thoughts on your Galaxy A16 5G device. It’s packed with smart features designed to help you multitask easily. We understand that performance can vary based on usage, and for those experiencing slower response times, Samsung’s built-in Device Care tool is a great place to start. A quick optimization or app management can make a noticeable difference. We appreciate your feedback and are glad your part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing your thoughts on your Galaxy A16 5G device. It’s packed with smart features designed to help you multitask easily. We understand that performance can vary based on usage, and for those experiencing slower response times, Samsung’s built-in Device Care tool is a great place to start. A quick optimization or app management can make a noticeable difference. We appreciate your feedback and are glad your part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing quality
on August 5, 2025
Posted by: Draco666
[This review was collected as part of a promotion.] Very fast plays games amazing. Battery last a couple days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart, affordable, and perfect for everyday living
on August 5, 2025
Posted by: YoungNBA001
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 5G for a while now, and honestly, I didn’t expect it to impress me this much—especially at this price point. It’s become a big part of my daily routine, helping me stay connected, productive, and entertained, all thanks to its reliable performance and the smart features of Galaxy AI.
Most mornings start with me catching up on highlights or streaming sports clips while getting ready—no lag, no delays, just smooth 5G streaming on a clear and vibrant display. During breaks, I switch over to Netflix or YouTube, and the video quality still surprises me every time.
As someone who enjoys mobile gaming, I was glad to see how well the Galaxy A16 5G handles action-heavy games. The Game Booster (powered by Galaxy AI) quietly does its thing in the background—keeping everything running smoothly and helping me stay focused on the game, not the phone.
Most mornings start with me catching up on highlights or streaming sports clips while getting ready—no lag, no delays, just smooth 5G streaming on a clear and vibrant display. During breaks, I switch over to Netflix or YouTube, and the video quality still surprises me every time.
As someone who enjoys mobile gaming, I was glad to see how well the Galaxy A16 5G handles action-heavy games. The Game Booster (powered by Galaxy AI) quietly does its thing in the background—keeping everything running smoothly and helping me stay focused on the game, not the phone.
For school and work, this phone has made a real difference. I use Note Assist to quickly organize class notes and Live Translate when I’m working with people from different backgrounds—such a useful tool, especially in today’s connected world. It makes things faster and easier without me even thinking about it.
When I’m out and taking photos, the Photo Assist feature helps me polish up my shots before posting. Whether it's a casual selfie or a quick snap of something I’m working on, Galaxy AI helps me get it looking just right.
Overall, the Galaxy A16 5G with Galaxy AI fits my lifestyle perfectly.
When I’m out and taking photos, the Photo Assist feature helps me polish up my shots before posting. Whether it's a casual selfie or a quick snap of something I’m working on, Galaxy AI helps me get it looking just right.
Overall, the Galaxy A16 5G with Galaxy AI fits my lifestyle perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a 10/10 for me!!!
on August 5, 2025
Posted by: Babayaga02
[This review was collected as part of a promotion.] I use my phone for gaming, movies and social media and it is a 10/10 product. The Galaxy AI make my life on my phone so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Mid-range Device
on August 5, 2025
Posted by: ToneDeaf
[This review was collected as part of a promotion.] This truly is my window to the world. From communications to entertainment, to research, and beyond! This phone really does do the job when you're concerned about pricing. As a matter of fact, the phone this device replaced was also an A16 5g! Pictures are incredible right after the shot, but the editing tools are excellent at putting that final polish on those shots. Two things I'm insisting on for all future devices I may have: NFC and e-sim compatibility. Life changing features for certain. I will say it sucks the life out of it's battery when you first get it, but after about a month, when the phone learns how you're normally using your device, it levels out and starts giving more long-lasting battery performance. The new Galaxy AI features really rock! Incorporated into everything from Bixby to post-photo processing or editing tools, Galaxy AI does not disappoint. In the research area (where I usually use it) detailed reports on anything under the sun are truly only moments away!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not a good model for businesses.
on August 5, 2025
Posted by: BabyLudo
[This review was collected as part of a promotion.] We use this phone to run our personal, but tends to have multiple glitches of locking up and me having to use my phone to force restart his. While the size is great, it's functionality tends to be more limited than my old S20. Probably be great as just a regular make call/play games phone or starter phone.
Value
3
Response from Samsung USBy R&R, August 12, 2025
Hello BabyLudo,
We appreciate hearing about your experience with the Galaxy A16 5G. These devices offer a good mix of power and simplicity for everyday use. If you notice lag, clearing the cache, checking for software updates, or running the Device Care feature can help keep your device running smoothly. Thank you for choosing Samsung; we’re here to support your ongoing experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate hearing about your experience with the Galaxy A16 5G. These devices offer a good mix of power and simplicity for everyday use. If you notice lag, clearing the cache, checking for software updates, or running the Device Care feature can help keep your device running smoothly. Thank you for choosing Samsung; we’re here to support your ongoing experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
No major issues. Pretty happy with this phone.
on August 5, 2025
Posted by: OneDrop03716
[This review was collected as part of a promotion.] I've downloaded an unmentionable amount of games daily on here and phone still runs everlasting seems like. Sometimes will tell me phone needs to cool down, but that's on 100 degree days in my non air conditioned car. Clear photos, lots of storage, not too big or too small. Still haven't tried galaxy AI but I'll get there. All an all I think this phone is very good value for the cost I paid.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Marry me samsung
on August 5, 2025
Posted by: Creoledot
[This review was collected as part of a promotion.] I love ❤️ this phone i have been a samsung gear user for over twenty years and I am very satisfied with the new samsung devices that are available on the market today.
Value
5
Written by a customer while visiting Samsung US