Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,176 Reviews)
Rating breakdown 5,176 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
68%of customers recommend this product.
(
39 out of
57)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
This product is very user friendly.
on August 5, 2025
Posted by: Luli1265
[This review was collected as part of a promotion.] My Galaxy A1 is friendly user, comfortable and light.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery problems
on August 5, 2025
Posted by: Cundiff51
[This review was collected as part of a promotion.] Device did not last long at all had to soak in salt water as battery expanded so bad it popped out the screen. Im on an installment plan so will have to pay off to get a new one. It is my fault for not getting insurance on it. But did not like that phone itself was decent enough for my 10 year old
Value
1
Response from Samsung USBy R&R, August 12, 2025
Hello Cundiff51,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. Based on what you've shared, we may need more information. Samsung products are typically covered against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. Please contact our Samsung Support Team for further assistance. We're here to help, and we appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. Based on what you've shared, we may need more information. Samsung products are typically covered against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. Please contact our Samsung Support Team for further assistance. We're here to help, and we appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast good memory
on August 5, 2025
Posted by: Breebree90
[This review was collected as part of a promotion.] I use my galaxy device for everything really straming gaming personal business the galaxy ai makes life so much easier and simple to use i will definitely recommend to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice smartphone
on August 5, 2025
Posted by: Tra2021
[This review was collected as part of a promotion.] A15 5G is what I have. It was not on the list. Guess u have to be rich and have the expensive phones
Value
3
Response from Samsung USBy R&R, August 12, 2025
Howdy Tra2021,
Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to see how much you’re enjoying its stylish design, vibrant display, and long-lasting updates. We’re glad the battery life and camera features are meeting your needs, even if performance slows a bit during intense use. Remember, with solid software support and a great screen at an affordable price, you’re truly getting fantastic value. We appreciate you being part of the Samsung community; whenever you're ready for an upgrade, we’re here to help. Thanks again for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to see how much you’re enjoying its stylish design, vibrant display, and long-lasting updates. We’re glad the battery life and camera features are meeting your needs, even if performance slows a bit during intense use. Remember, with solid software support and a great screen at an affordable price, you’re truly getting fantastic value. We appreciate you being part of the Samsung community; whenever you're ready for an upgrade, we’re here to help. Thanks again for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone and has emackaluainte batter
on August 5, 2025
Posted by: Jess87majors
[This review was collected as part of a promotion.] I us my phone and the ai all the time on my reports for work...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features but very slow
on August 5, 2025
Posted by: jayC1r
[This review was collected as part of a promotion.] The A1, a terrific tool for when doing research or just surfing the web. Microsoft work well with the phone, but again it's just slow.
Value
3
Response from Samsung USBy R&R, August 12, 2025
Hey there jayC1r
Thanks for sharing your experience with your Galaxy A16 5G! We’re glad you’re enjoying the design and functionality. Samsung is all about smart innovation, and this product truly delivers. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with your Galaxy A16 5G! We’re glad you’re enjoying the design and functionality. Samsung is all about smart innovation, and this product truly delivers. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have personally fallen hard for this device
on August 5, 2025
Posted by: Melly84
[This review was collected as part of a promotion.] Love using Galaxy Ai on my new device. I am just learning how to use it but so far my favorite feature would be the one hand feature where the screen shrinks to a smaller screen so I can better utilize when using one hand .I always am doing multiple things so it's a great feature and I also can't stop thinking about how cool it is that my phone can help me with ideas and brainstorming for projects,or work or whatever, all I gotta do is talk or text what I want and my phone starts suggesting things that I thought of just didn't know how to get it down in words but my Galaxy Ai helped me out with that and also like how my Galaxy Ai can reword any text to sound better or suggest saying it differently. I like that my 5g device also works so fast.and for added protection there is a secure wifi app with a free trial that's awsome.saf re and secure is a must. There's so much more you just gotta get one and find out why I love my Samsung galaxy so much...I don't have anything bad to say about this device. It's all A1 quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Helping hand
on August 5, 2025
Posted by: Aihelp44
[This review was collected as part of a promotion.] Makes life easier by helping complete my work tasks.
Value
5
Written by a customer while visiting Samsung US