Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Mediocre phone
on August 4, 2025
Posted by: LadyNess
[This review was collected as part of a promotion.] I purchased this phone to keep as a backup and ended up having to use it recently. The processor is incredibly slow and the phone could not handle having more than 2 apps open at once. Galaxy AI worked well on it but would sometimes give results unrelated to the command asked of it. It has such intense lag when switching between apps. This was especially evident when connected to Android Auto and a call would come in. It also overheats very quickly. Fine to use temporarily, for example while awaiting shipment of a new or replacement phone, but I would not recommend it for long term use.
Value
3
Response from Samsung USBy R&R, August 12, 2025
What’s up LadyNess,
Thank you for sharing your thoughts on your Galaxy A16 5G. Here's a tip: if you know you'll be using your device heavily, consider optimizing it beforehand. You can do this through Device care in Settings on your phone. If you need extra help managing storage, memory, or app usage, Device care can assist. These features help prevent your device from slowing down and improve overall performance. Device care scans your apps for crashes, closes background apps, and checks for malware with just a tap! For more details, check out the online article linked below. Thank you for reaching out, and we appreciate your choice of Samsung.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy A16 5G. Here's a tip: if you know you'll be using your device heavily, consider optimizing it beforehand. You can do this through Device care in Settings on your phone. If you need extra help managing storage, memory, or app usage, Device care can assist. These features help prevent your device from slowing down and improve overall performance. Device care scans your apps for crashes, closes background apps, and checks for malware with just a tap! For more details, check out the online article linked below. Thank you for reaching out, and we appreciate your choice of Samsung.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price.
on August 4, 2025
Posted by: Great4Mac
[This review was collected as part of a promotion.] I love using my Galaxy A16 5G. It works great for streaming movies. Mobile games work fantastic. I'm still figuring out how to use Galaxy.A.I but all around it is a great phone for the price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It takes a long time to load my apps
on August 4, 2025
Posted by: Waunhand
[This review was collected as part of a promotion.] I've never used it and I wish I could get rid of it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5G stastic
on August 4, 2025
Posted by: August012025
[This review was collected as part of a promotion.] It's not a bad phone I haven't had any problems till now with text messages saying it was sent but never arrive to the person.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone it has been my life saver
on August 4, 2025
Posted by: SHOTTYZ5150
[This review was collected as part of a promotion.] I use this phone first everything i do it saved my life my job and my freedom one great phone I would refer it to the world!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice but could be better
on August 4, 2025
Posted by: Amanda
[This review was collected as part of a promotion.] I love Galaxy AI and I love the Galaxy phones. However, the A16 5g, is nice but it could be better. Although it has 128 gb, it seems to run slow without the storage being full.
Value
3
Response from Samsung USBy R&R, August 12, 2025
Aloha Amanda,
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A16 5G punches above its weight with a beautiful 6.7″ Super AMOLED display and a slim, 7.9 mm body, making it one of the most stylish phones in this price range. Its real standout feature is longevity: six years of OS and security updates, which is unheard of for the price range. Battery life is impressive, handling long gaming and call sessions effortlessly. Photography is solid for casual use, thanks to the 50 MP main camera with EIS. By combining premium software support and a vibrant display at an affordable price, it offers great value. For the best performance, ensure you are clearing out the app's cache regularly. Clearing the app cache acts like a cleanse, removing residual files that could slow down the app. To do this, open Settings, swipe to and tap Apps, select or search for the app, then tap Storage and Clear Cache. Additionally, optimizing your device in Device Care can improve storage and performance in seconds. These features help prevent slowdown and enhance overall device performance. Device Care scans your apps for crashes, closes background apps, and checks for malware with just a tap. Please find out more by checking out the online article linked below. Thank you for reaching out, and thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. The Galaxy A16 5G punches above its weight with a beautiful 6.7″ Super AMOLED display and a slim, 7.9 mm body, making it one of the most stylish phones in this price range. Its real standout feature is longevity: six years of OS and security updates, which is unheard of for the price range. Battery life is impressive, handling long gaming and call sessions effortlessly. Photography is solid for casual use, thanks to the 50 MP main camera with EIS. By combining premium software support and a vibrant display at an affordable price, it offers great value. For the best performance, ensure you are clearing out the app's cache regularly. Clearing the app cache acts like a cleanse, removing residual files that could slow down the app. To do this, open Settings, swipe to and tap Apps, select or search for the app, then tap Storage and Clear Cache. Additionally, optimizing your device in Device Care can improve storage and performance in seconds. These features help prevent slowdown and enhance overall device performance. Device Care scans your apps for crashes, closes background apps, and checks for malware with just a tap. Please find out more by checking out the online article linked below. Thank you for reaching out, and thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
The way the phone plays games
on August 4, 2025
Posted by: RomanZ
[This review was collected as part of a promotion.] You gotta love the ability to play games make calls and make it mine who don't love customization.every thing is so cold and awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is user friendly,fantastic graphics
on August 4, 2025
Posted by: Samsung4me
[This review was collected as part of a promotion.] I use my phone for everything, from gaming, to streaming movies. I follow my work on several apps. The camera is very user friendly and straightforward.
Value
5
Written by a customer while visiting Samsung US