Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Best phone on the market
on August 4, 2025
Posted by: A16myheart
[This review was collected as part of a promotion.] Comes with so many advanced features it'll blow your mind! Unlike the competition and farther ahead then most services. You won't be disappointed with this selection from the price point to the model itself. Truly extraordinary!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung period
on August 4, 2025
Posted by: ziggys
[This review was collected as part of a promotion.] I have a Samsung Galaxy A1 series phone. At the time I had a different brand after an insurance claim said the Samsung model phone wasn't in stock. Big mistake nothing works quite as well as a Samsung.
Now I have a floating shutter on the camera and love the palm option for selfies.
The AR design studio is so much fun I've worked from pictures and made Avatars for all the grandkids, neighbors and my physical therapists. I've had fun with making videos of the Avatars and designing outfits. I even did Avatars of myself from 30 years ago and now and made videos of them dancing together. Crazy fun.
I also use my Samsung phone for all of the serious stuff and read books and play games and keep up with social media.
All I can say is I'll never buy or use anything but a Samsung product.
Tyvm
Now I have a floating shutter on the camera and love the palm option for selfies.
The AR design studio is so much fun I've worked from pictures and made Avatars for all the grandkids, neighbors and my physical therapists. I've had fun with making videos of the Avatars and designing outfits. I even did Avatars of myself from 30 years ago and now and made videos of them dancing together. Crazy fun.
I also use my Samsung phone for all of the serious stuff and read books and play games and keep up with social media.
All I can say is I'll never buy or use anything but a Samsung product.
Tyvm
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Galaxy A16 is more annoying than helpful.
on August 4, 2025
Posted by: Angelja
[This review was collected as part of a promotion.] Galaxy AI can be annoying. Wallet and Gabriel pop up and get in the way frequently. I liked my new phone just fine until the serious dysfunction with the UI kept occurring. It wouldn't even let me reboot the phone after a bit! Errors kept coming up til I couldn't do anything ....And the phone was still brand new!
I don't mind learning new tech but when it gets in the way or stops you from doing what you want it ends up being a miserable frustrating experience. Mainly I really very much wish this phone had the same UI my Galaxy 15 did. There was never a problem with that one. This UI makes me wish I'd never gotten this phone.
I don't mind learning new tech but when it gets in the way or stops you from doing what you want it ends up being a miserable frustrating experience. Mainly I really very much wish this phone had the same UI my Galaxy 15 did. There was never a problem with that one. This UI makes me wish I'd never gotten this phone.
Value
3
Response from Samsung USBy R&R, August 12, 2025
Bonjour Angelja,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We would love to assist you in optimizing your device to better suit your preferences and modes. However, we may need to gather more information. Would it be possible for you to contact our Samsung Support Team for further assistance with finding layouts, tips, and tricks that can enhance your user experience on your device? We look forward to hearing from you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We would love to assist you in optimizing your device to better suit your preferences and modes. However, we may need to gather more information. Would it be possible for you to contact our Samsung Support Team for further assistance with finding layouts, tips, and tricks that can enhance your user experience on your device? We look forward to hearing from you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The incredible a sixteen five g
on August 4, 2025
Posted by: Brian0911
[This review was collected as part of a promotion.] Great phone has served me without any issues never dropped a call screen is bright and very rugged love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's good for the value
on August 4, 2025
Posted by: Notforme987
[This review was collected as part of a promotion.] I have the Galaxy A16. It's ok but not great. Luckily I got it as a promotion so it was free for me. It has a lot of memory but the RAM is low so it bogs down a lot. The screen also randomly decides not to work for about 3 seconds. The battery lasts a good amount of time considering I play a lot of games on it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever owned!
on August 4, 2025
Posted by: LuvnA16
[This review was collected as part of a promotion.] This phone is the best phone yet. My last phones both were android phones. One was the Moto G Pure and the other a Moto G Play. They were good phones but nothing compared to this Galaxy A16. I use it for everything from playing games to watching videos and movies. I use it for texting and phone calls. I stream music while working with no issues with losing wifi connection unlike my old phones. This thing has the best wifi connection in mu opinion. The amount of storage this phone has 128gb alone beats the 64gb of the other phones. Even with using a added SD card of 64gb they couldn't keep working with out having to remove apps or other items. This A16 I haven't even begin to slow it down and with the ability to add 128gb SD card (which i did) i am nowhere near max capacity on the phone or card. I have over 600+ hours of music somewhere around 2k songs and I don't know how many videos and movies on this device and still running strong. I love this thing. Still haven't tried to AI feature yet but will be soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not a Good phone at all!
on August 4, 2025
Posted by: Lyongurlz
[This review was collected as part of a promotion.] This phone model is horrible. It freezes up and i constantly have to restart the phone. Then it kept trying to have me download slot apps and I couldnt use my phone because of that. Took it phone carrier and z young boy fixed that problem. It's really slow. The camera is good, but other than that its been nothing but a nightmare for me. My Samsung A14g was a way better phone than this supposedly upgrade. Do not purchase this phone.
Value
2
Response from Samsung USBy R&R, August 12, 2025
Hola Lyongurlz,
Thank you for updating us about your Galaxy A16 5G! We're happy to hear you're enjoying the camera quality. With so many modes and settings available, you can easily make every shot special. You can find more details about your device’s camera linked below. if your phone is freezing or lagging, there might be a simple fix. When apps become unresponsive, it’s often just a matter of doing a little spring cleaning. No need to uninstall apps or reset your device, just clearing the app's cache or data can do the trick. This helps remove any annoying bugs or problematic files. Using your phone’s Device Care features can also help by limiting background apps and saving battery life. Think of clearing the app cache as giving your app a little refresh, it clears out residual files that might slow things down. To do this, just go to Settings, then tap on Apps, find the app you want to refresh, tap Storage, and then tap Clear Cache. If you’d like extra help managing your storage, memory, or app usage, Device Care is a great tool for that! It keeps things running smoothly by scanning for issues, closing background apps, and even checking for malware, all with just a tap. More information is available through the online resource linked below. Thanks so much for reaching out and for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us about your Galaxy A16 5G! We're happy to hear you're enjoying the camera quality. With so many modes and settings available, you can easily make every shot special. You can find more details about your device’s camera linked below. if your phone is freezing or lagging, there might be a simple fix. When apps become unresponsive, it’s often just a matter of doing a little spring cleaning. No need to uninstall apps or reset your device, just clearing the app's cache or data can do the trick. This helps remove any annoying bugs or problematic files. Using your phone’s Device Care features can also help by limiting background apps and saving battery life. Think of clearing the app cache as giving your app a little refresh, it clears out residual files that might slow things down. To do this, just go to Settings, then tap on Apps, find the app you want to refresh, tap Storage, and then tap Clear Cache. If you’d like extra help managing your storage, memory, or app usage, Device Care is a great tool for that! It keeps things running smoothly by scanning for issues, closing background apps, and even checking for malware, all with just a tap. More information is available through the online resource linked below. Thanks so much for reaching out and for choosing Samsung!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing would totally recommend
on August 4, 2025
Posted by: Soappy
[This review was collected as part of a promotion.] Perfect love the AI helps me with everything I love it
Value
5
Written by a customer while visiting Samsung US