Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Impressive device
on August 22, 2025
Posted by: ElleCarnero
[This review was collected as part of a promotion.] This phone is good, even better with all of Samsungs features and apps. Try them all. This 5G is highly recommended since I'm on a budget. Fully equipped, incredibly fast processing, enormous storage capacity, there's like 4 cameras upto 50mp, also dual screen which I really like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on August 22, 2025
Posted by: MzMocadrich
[This review was collected as part of a promotion.] The Galaxy AI is very easy to use and helpful! I use my phone for watchinh videos and playing videogames. It has an awesome camera for pictures as well. I take pictures in my freetime and it takes great pictures. Couldnt be happier with my new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Value with a Few Slow Spots
on August 22, 2025
Posted by: Bear1996
[This review was collected as part of a promotion.] The Galaxy A16 has been a great budget phone overall. The big screen and long battery life make it easy to get through the day, and I really appreciate that Samsung included Galaxy Al-it makes things like translations and photo edits way more convenient.
That said, it can feel a little slow at times, especially when switching between apps or loading heavier stuff. It's not a dealbreaker, but it's noticeable. For the price, though, it's still a solid choice that feels reliable and practical.
Value
4
Response from Samsung USBy R&R, August 28, 2025
Howdy Bear1996,
We’re happy to hear that the Galaxy A16 5G has been a dependable daily companion, thanks to its large screen and long-lasting battery that make life easier. While this device doesn’t include full Galaxy AI, it does feature intuitive smart functions designed for smooth everyday use, from photo editing tools to built-in convenience apps. The balance of performance and practicality you mentioned highlights what makes the Galaxy A16 5G a great choice for those seeking reliable functionality, and we're glad you can enjoy all the advancements it offers. Thank you for your review, and we appreciate you choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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We’re happy to hear that the Galaxy A16 5G has been a dependable daily companion, thanks to its large screen and long-lasting battery that make life easier. While this device doesn’t include full Galaxy AI, it does feature intuitive smart functions designed for smooth everyday use, from photo editing tools to built-in convenience apps. The balance of performance and practicality you mentioned highlights what makes the Galaxy A16 5G a great choice for those seeking reliable functionality, and we're glad you can enjoy all the advancements it offers. Thank you for your review, and we appreciate you choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 22, 2025
Posted by: Cooter
[This review was collected as part of a promotion.] The Ai is very helpful and it takes great pics and videos there is a lot you can do on this phone I would recommended this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Galaxy A16 5G
on August 22, 2025
Posted by: PP81571
[This review was collected as part of a promotion.] Recently purchased a Galaxy A16 5G and I'm highly disappointed in the product. It very slow to processing speeds and can barely keep up with the most basic of operations. Including making and receiving calls or text. It has Galaxy AI but I have not been able to take advantage of it because of the slow processing speed.
Value
2
Response from Samsung USBy R&R, August 25, 2025
Hi PP81571,
Thank you for sharing your insight on your Galaxy A16 5G. Designed for smooth performance and smart resource management, this phone operates quietly behind the scenes. If you experience delays, use Device care in your settings to free up storage or identify apps that consume too many resources. More information below will explain how to keep your device running smoothly. Although the Galaxy A16 5G does not have the full Galaxy AI rollout, you can still enjoy the innovative, intuitive features that improve your user experience. Your feedback helps us improve; we value your input! Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insight on your Galaxy A16 5G. Designed for smooth performance and smart resource management, this phone operates quietly behind the scenes. If you experience delays, use Device care in your settings to free up storage or identify apps that consume too many resources. More information below will explain how to keep your device running smoothly. Although the Galaxy A16 5G does not have the full Galaxy AI rollout, you can still enjoy the innovative, intuitive features that improve your user experience. Your feedback helps us improve; we value your input! Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it its awesome to use every day and with fr
on August 22, 2025
Posted by: Antonie099
[This review was collected as part of a promotion.] Need a better phone to do and hangout with friends
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
You Get What You Pay For
on August 22, 2025
Posted by: Chuck
from Upper Marlboro, MD
Expertise:Intermediate
My wife and I got this phone as a second phone for her job. We got it at the end of April and it died by the end of August. Literally four months.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, August 25, 2025
Hi there Chuck,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We understand it can be frustrating when your device doesn’t work as expected. With more details, we might be able to determine what your wife is experiencing; whether it's a dead battery, water damage, or other factors; but we need additional information to make that assessment. As you may know, Samsung products are covered for manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to learn more. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. We understand it can be frustrating when your device doesn’t work as expected. With more details, we might be able to determine what your wife is experiencing; whether it's a dead battery, water damage, or other factors; but we need additional information to make that assessment. As you may know, Samsung products are covered for manufacturing defects in material and workmanship under the limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Please contact our Samsung Support Team to learn more. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on August 22, 2025
Posted by: KIP2025
[This review was collected as part of a promotion.] This Samsung Galaxy A16 5G is the best phone I've ever bought so far.
Value
5
Written by a customer while visiting Samsung US