Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Great photos
on August 4, 2025
Posted by: BigDogg42june2
[This review was collected as part of a promotion.] My phone takes amazing photos. Fast internet as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 4, 2025
Posted by: Loveforsam
[This review was collected as part of a promotion.] I really love my phone it's super easy to use I like the apps the corks that has the features the upgraded features and the fact that how I can be able to use a audio for certain things I love this phone and definitely it was worth spending money for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 4, 2025
Posted by: Klowefl
[This review was collected as part of a promotion.] This phone holds a charge for wire some time. I use it daily for reminders and alarms. The camera could be better but all in all it's a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone and all its' features!
on August 4, 2025
Posted by: DayFamily
[This review was collected as part of a promotion.] Using Galaxy AI has made things so easy, and seamless. Transferring data from my previous phone was easy, and the features/apps are so easy to use. Love all of my Samsung products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great protection
on August 4, 2025
Posted by: Ghost936
[This review was collected as part of a promotion.] Galaxy AI makes it way better. Especially when you need to figure something out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Software is great; Screen breaks easy.
on August 4, 2025
Posted by: MnLegit218
[This review was collected as part of a promotion.] Phone has great software and lots of new features. Only problem is the screen will break the first time it falls from even the slightest height!! I dropped mine off my night stand onto the floor and now my screen is missing chunks of glass in the corners and the motherboard is showing now..but other than that..great for gaming,streaming, or whatever your heart desires.(IT WILL HANDLE IT ALL!!!)
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like the A16 it's screen size is a plus easy to
on August 4, 2025
Posted by: Sheeesh
[This review was collected as part of a promotion.] I like to use my A16 for streaming tv and sports is easy screen use is a plus.
Galaxy ai is something new for me in still getting used to it but I like it.
I play tons of games there is allot of extra space for apps.
All round good phone and not very expensive.
Galaxy ai is something new for me in still getting used to it but I like it.
I play tons of games there is allot of extra space for apps.
All round good phone and not very expensive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
It's the model A15 5g
on August 4, 2025
Posted by: BrokeDude1
[This review was collected as part of a promotion.] After a while of owning the phone the camera began to malfunction. Till this day sometime the camera does not even work. I have not tried out galaxy Ai. Another issue is the one speaker at the bottom. Then again i bought this phone since it was th3 cheapest.
Value
2
Response from Samsung USBy R&R, August 11, 2025
Hey there!
Thank you so much for sharing your experience with your Galaxy A16 5G. We truly appreciate you reaching out. We understand how frustrating it can be when your phone isn’t working as it should, and we're here to help. Just a quick reminder, Samsung products are covered for manufacturing defects in material and workmanship for the first 12 months, as outlined in the warranty. Please don't hesitate to contact our Samsung Support Team whenever you need assistance—we’re always happy to help! Thanks once again for choosing Samsung!
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy A16 5G. We truly appreciate you reaching out. We understand how frustrating it can be when your phone isn’t working as it should, and we're here to help. Just a quick reminder, Samsung products are covered for manufacturing defects in material and workmanship for the first 12 months, as outlined in the warranty. Please don't hesitate to contact our Samsung Support Team whenever you need assistance—we’re always happy to help! Thanks once again for choosing Samsung!
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US