Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
This product is slow but nice overall 3.5 stars
on August 4, 2025
Posted by: Naiioan
[This review was collected as part of a promotion.] This samsung galaxy a16 5g is an outstanding model with Google Gemini while this phone can sometimes be slow it's a good phone
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hola Naiioan,
Thank you for sharing how things are going with your Galaxy A16 5G! It's wonderful to hear it's working well for you. The Galaxy A16 5G offers great features like reliable software support and a bright, vibrant display, all at an affordable price to make your daily life easier. Remember, keeping your phone maintained through device care can help it run even more smoothly; check out the link below. We genuinely appreciate you reaching out and sharing your kind words. You're a valued part of our Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how things are going with your Galaxy A16 5G! It's wonderful to hear it's working well for you. The Galaxy A16 5G offers great features like reliable software support and a bright, vibrant display, all at an affordable price to make your daily life easier. Remember, keeping your phone maintained through device care can help it run even more smoothly; check out the link below. We genuinely appreciate you reaching out and sharing your kind words. You're a valued part of our Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very simplistic and easy to use
on August 4, 2025
Posted by: Thomas
[This review was collected as part of a promotion.] The phone is very easy to use very fast
I love the Galaxy AI feature
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this version
on August 4, 2025
Posted by: Madatsamsung
[This review was collected as part of a promotion.] I truly hate this version. The swipe takes 2 times to do it. To close the phone it's slower. To open the screen it's slower. It almost feels like this one is defective. I really hate this phone so much.
Value
1
Response from Samsung USBy R&R, August 11, 2025
Hi There,
Thank you for updating us on how your Galaxy A16 5G is doing. There are several reasons why your phone’s response time might be slow. Sometimes, it indicates that your phone needs a software update, or that apps running in the background are causing it to lag, resulting in delayed responses. Since the touchscreen is the main way to navigate your Galaxy device, we understand how frustrating it can be when it isn't working properly. Luckily, there are simple steps you can take to fix a frozen or unresponsive touchscreen. You can find more information by reviewing the online article linked below. Thank you for your review and for being part of the Samsung community.
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on how your Galaxy A16 5G is doing. There are several reasons why your phone’s response time might be slow. Sometimes, it indicates that your phone needs a software update, or that apps running in the background are causing it to lag, resulting in delayed responses. Since the touchscreen is the main way to navigate your Galaxy device, we understand how frustrating it can be when it isn't working properly. Luckily, there are simple steps you can take to fix a frozen or unresponsive touchscreen. You can find more information by reviewing the online article linked below. Thank you for your review and for being part of the Samsung community.
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product has fair features that meet my needs
on August 4, 2025
Posted by: AllNDis2gether
[This review was collected as part of a promotion.] I use my device for work,banking, social media and so forth I'm very pleased with the device I am a dedicated user for galaxy devices and it's has not let me down yet
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've had my phone for over 4 years and it's a good
on August 4, 2025
Posted by: Girlmom3
[This review was collected as part of a promotion.] I love my Samsung, I use it for everything and never have a issue. Built great enough to have used it for over 4 years. It's light weight and easily accessible. It's one of my favorite name brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Full comfort
on August 4, 2025
Posted by: TRG0117
[This review was collected as part of a promotion.] With the Galaxy AI I have so much ease getting my questions answered with a quickness. As a busy mom I can ask questions without the need of typing and get all recourses to help me get what I need done. My Samsung phone takes clear photos, has space for all my apps, and is sleek in design. A phone made to make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great product with very good performance
on August 4, 2025
Posted by: Hollysmiles
[This review was collected as part of a promotion.] It runs fast as well as downloads fast. Very reliable, lots of perks and charges fast. Just started using AI and it very useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great price for a Great product
on August 4, 2025
Posted by: Nenny3900
[This review was collected as part of a promotion.] I love my Samsung Galaxy. I can do anything and everything with it. From social media to playing games to listening to music to watching movies to surfing the internet. It works great. Buying my phone was one of the best purchases I've ever made. I feel like I have the world at my fingertips. Thank you Samsung for blessing the customer with great product at great value.
Value
5
Written by a customer while visiting Samsung US