Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
My Samsung Smartphone
on August 4, 2025
Posted by: Ismile24
[This review was collected as part of a promotion.] I have always bought Samsung phones. They are the best! I find them very easy to maneuver, manage and learn. They are the best Android out there. Offer so many top notch functions, beautiful pictures. I use my device at my job everyday. It is very reliable and extremely helpful. I am able to store, upload, download items so fast and easy. I have never been unhappy with my many years of enjoying Samsung phones. I have gotten my whole family, including my 89 year old Grandma to switch over to Samsung. Thank you for your amazing products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone it has so many features
on August 4, 2025
Posted by: Love2useit
[This review was collected as part of a promotion.] I.use my galaxy for alot of things it's my only thing I use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had lots of different A series phones
on August 4, 2025
Posted by: Lunabug
[This review was collected as part of a promotion.] I love the Galaxy AI but this is the only a series phone that has given me so much trouble on many different areas
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hello Lunabug,
Thank you for sharing your experience with your Galaxy A16 5G. Did you know you can optimize your device for better performance? The Quick optimization feature enhances your device by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. Go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. For more details, check out our online guide linked below. Although this model doesn’t have the full rollout of Galaxy AI, it still offers many cool features that improve your user experience. Click the link below to learn more about Gemini and Google Assistant. Thank you for your review. We appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Did you know you can optimize your device for better performance? The Quick optimization feature enhances your device by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. Go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. For more details, check out our online guide linked below. Although this model doesn’t have the full rollout of Galaxy AI, it still offers many cool features that improve your user experience. Click the link below to learn more about Gemini and Google Assistant. Thank you for your review. We appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera is great
on August 4, 2025
Posted by: LUCKYBROWN
[This review was collected as part of a promotion.] Everything works great no complaints the operating system works great no bugs easy to navigate
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung 16
on August 4, 2025
Posted by: Smeeagain
[This review was collected as part of a promotion.] I picked up my Samsung 16 after my last Samsung series 7 was wet. This phone works very well. When opening apps there is a slight pause. Other than that the phone is really good!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love galaxy phone. I'm a galaxy fan for life ✨️
on August 4, 2025
Posted by: MennaBabyt
[This review was collected as part of a promotion.] Galaxy AI is helpful within my life. I appreciate the quickness of whatever I may need or searching for, galaxy Ai gots my back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always galaxy
on August 4, 2025
Posted by: Ghost707
[This review was collected as part of a promotion.] I haven't had any issues with this phone. I generally buy galaxy type phones anyway since I never have issues with the product. I used to buy LG products, now it's samsung since they have been very durable and have a long life to the phones or any product I've had by samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The a16 is a perfect phones for kids that aren't
on August 4, 2025
Posted by: Mirage
[This review was collected as part of a promotion.] Galaxy ai is a wonderful attachment too all samsung phones allowing an assistant for online shopping or business trips while staying in your phone learning about you everyday you need it from calculating how much the stocks will be too finding out your favorite song your children like so much possibilities from one singular program
Value
3
Response from Samsung USBy R&R, August 11, 2025
Bonjour Mirage,
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we're thrilled to hear it’s hitting the mark! While it doesn’t yet include the full Galaxy AI experience, you'll find plenty of helpful AI features to boost your user journey. Be sure to check out the link below to discover more about Gemini and Google Assistant. We genuinely appreciate you taking the time to share your experience with your Galaxy A16 5G. Your kind words mean the world to us. Remember, tech that truly fits your life is what Samsung is all about!
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we're thrilled to hear it’s hitting the mark! While it doesn’t yet include the full Galaxy AI experience, you'll find plenty of helpful AI features to boost your user journey. Be sure to check out the link below to discover more about Gemini and Google Assistant. We genuinely appreciate you taking the time to share your experience with your Galaxy A16 5G. Your kind words mean the world to us. Remember, tech that truly fits your life is what Samsung is all about!
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US