Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
My phone review
on August 4, 2025
Posted by: 192828291
[This review was collected as part of a promotion.] The phone is an excellent choice for my kid. It does enough things for her to have fun, but not enough for trouble. I love that I can control it from my phone. The only ding is that it froze twice, but was fixed with a restart.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Freezes all the time
on August 4, 2025
Posted by: Snag1964
[This review was collected as part of a promotion.] This product freezes and has to be reset about daily
Value
3
Response from Samsung USBy R&R, August 7, 2025
Greetings Snag1964,
We love hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking.
If things feel a bit sluggish, we recommend restarting the device weekly, keeping apps updated, and using Device Care for regular maintenance. Please see the link below for more troubleshooting steps on keeping your device running smoothly.
Glad you’re part of the Galaxy journey. From your Samsung Team
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing about your Galaxy A16 5G experience. These devices are known for their user-friendly design and smart multitasking.
If things feel a bit sluggish, we recommend restarting the device weekly, keeping apps updated, and using Device Care for regular maintenance. Please see the link below for more troubleshooting steps on keeping your device running smoothly.
Glad you’re part of the Galaxy journey. From your Samsung Team
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrades on the software
on August 4, 2025
Posted by: Noluckatall
[This review was collected as part of a promotion.] I would have give it 5 stars but when it upgrades the latest features it goes slow. I have to wait probably 45 min. to an hour. So it can work properly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good features
on August 4, 2025
Posted by: DaveyBoy
[This review was collected as part of a promotion.] I have a Galaxy a16 5G it is fast with internet connection it Scrolls pretty fast it is a sleek phone it does everything that I need it to do
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall not bad
on August 4, 2025
Posted by: Toshie
[This review was collected as part of a promotion.] Overall not a bad phone. I have never had any problems with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a cool phone good to use keep a good charge
on August 4, 2025
Posted by: Darkskin
[This review was collected as part of a promotion.] Everything is good fun on it period use it for a lot of things that really important
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone has good features
on August 4, 2025
Posted by: JamieJo
[This review was collected as part of a promotion.] I've has continuous problems with voice mail alerts coming through. Other than that, it is a great phone.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey hey JamieJo,
We’re glad to hear you’re enjoying your Galaxy A16 5G! It's designed to give you a smooth, reliable experience with a bright display, long-lasting battery, and easy-to-use One UI so you can stay connected all day.
When it comes to communication, the Galaxy A16 5G offers customizable notifications and alerts, so you can set it up just the way you like. Features like Device Care help keep everything running smoothly and efficiently, whether you're working, gaming, or just relaxing.
Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
We’re glad to hear you’re enjoying your Galaxy A16 5G! It's designed to give you a smooth, reliable experience with a bright display, long-lasting battery, and easy-to-use One UI so you can stay connected all day.
When it comes to communication, the Galaxy A16 5G offers customizable notifications and alerts, so you can set it up just the way you like. Features like Device Care help keep everything running smoothly and efficiently, whether you're working, gaming, or just relaxing.
Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G Review
on August 4, 2025
Posted by: MrHashTagg502
[This review was collected as part of a promotion.] I really enjoy my A16 5G its not to big and is really a nice phone.
I use my phone primarily for personal use to stay in contact with my wife, kids, family and friends. I like all the lil features that this phone has to offer.
I use my phone primarily for personal use to stay in contact with my wife, kids, family and friends. I like all the lil features that this phone has to offer.
Value
5
Written by a customer while visiting Samsung US