Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
I like how like how its sm
on August 4, 2025
Posted by: Kobethegoat23
[This review was collected as part of a promotion.] I like how its really smart and how u can customize it on ur own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my A16. Lots of updates. Works smoothly
on August 4, 2025
Posted by: Willowmoon79
[This review was collected as part of a promotion.] Galaxy AI feature is great.
I use my phone for work and research and social media stuff. Galaxy AI makes it so much easier. Great phone.
I use my phone for work and research and social media stuff. Galaxy AI makes it so much easier. Great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the streaming for the grand wilderness
on August 4, 2025
Posted by: Nana75
[This review was collected as part of a promotion.] Gamming and streaming is easy and amazing for all grandchildren to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Bigjimdelo
[This review was collected as part of a promotion.] Galaxy ai is awesome very good phone would definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is an overall ok device.
on August 4, 2025
Posted by: LaRrYlUv
[This review was collected as part of a promotion.] The device and features such as Galaxy AI are a totally pretty good. Updates are fast and quick to fix bugs. But depending on what company you have service with and where you live, it can run slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with the device it's self.
on August 4, 2025
Posted by: C3C3TheGreat
[This review was collected as part of a promotion.] I was having issues where the phone would not make calls. I was able to get that taken care of. There are still a few minor things that I do have to deal within relations with the phone.But all in all is a learning experience. I would most definitely recommend getting the s.Version of the samsung phones because they have more features.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Ahoy C3C3TheGreat,
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's a starting phone
on August 4, 2025
Posted by: Rivera
[This review was collected as part of a promotion.] The phone is a good start up phone. I would not recommend if you need a good camera. It is also kind of slow so as far as downloading goes not very good. The galaxi ai Gemini thing is a nice thing gives you a glimpse into such a nice feature.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hello There Rivera,
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product. Galaxy a16 may be the of
on August 4, 2025
Posted by: BayG1400
[This review was collected as part of a promotion.] Galaxy A16 may be the best galaxy phone I have ever had
Value
5
Written by a customer while visiting Samsung US