Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Kinda slow and laggy
on August 4, 2025
Posted by: Phoenix
[This review was collected as part of a promotion.] The a16 its not the best phone but not the worst, it gets the job done for the price, its just extremely laggy, if I could go back and buy a different phone I would total disappointment.
Value
3
Response from Samsung USBy R&R, August 6, 2025
Ahoy Phoenix,
Thank you for choosing the Galaxy A16 5G! We're excited to have you with us. These phones are built to deliver smooth performance and smart resource management, often working quietly behind the scenes to keep things running smoothly. If you ever experience delays, simply try Device Care in your settings—it's a helpful tool to free up storage or spot apps that might be using extra resources. Feel free to check the link below for tips on keeping your device in top shape. We truly appreciate your feedback—it helps us serve you better. With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A16 5G! We're excited to have you with us. These phones are built to deliver smooth performance and smart resource management, often working quietly behind the scenes to keep things running smoothly. If you ever experience delays, simply try Device Care in your settings—it's a helpful tool to free up storage or spot apps that might be using extra resources. Feel free to check the link below for tips on keeping your device in top shape. We truly appreciate your feedback—it helps us serve you better. With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Updates makes my phone better
on August 4, 2025
Posted by: Fluffy2u
[This review was collected as part of a promotion.] I play alot of games and I also use Facebook. Unfortunately this phone is a replacement because I cracked the screen on my previous phone. This phone does move a little slow. Not sure if it's because it was someone else's phone. Other than that this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is excellent!!
on August 4, 2025
Posted by: Naynay
[This review was collected as part of a promotion.] This phone has excellent picture quality! This phone is very durable and easy use! AI features are phenomenal!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its pretty nice fits my big hands
on August 4, 2025
Posted by: Killerbee1103
[This review was collected as part of a promotion.] Im Brian and i love my samsung device it fits my hands so well I use my phone for watching funny YouTube videos ,an alarm clock,and as a camera, it's a pretty quality device and pretty durable Iove my device
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Sluggish but Cool
on August 4, 2025
Posted by: Lochmon711
[This review was collected as part of a promotion.] Galaxy AI cool. But A series a bit sluggish. S series the way to go.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Bonjour Lochmon711,
Thanks for sharing your thoughts on the Galaxy A16 5G! Glad to hear you’re enjoying it. It’s designed to give you a sleek, 5G experience with smart tools that make your daily tasks easier.
Even though Galaxy AI features are mainly for the Galaxy S and Z Series, the A16 5G still packs useful stuff like Device care, Battery optimization, and other smart features that run in the background to keep things smooth.
We really appreciate your feedback, as it helps us make the Galaxy experience better for everyone. Whether you’re streaming, scrolling, or staying in touch, the A16 5G is built to keep up with what matters most.
Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G! Glad to hear you’re enjoying it. It’s designed to give you a sleek, 5G experience with smart tools that make your daily tasks easier.
Even though Galaxy AI features are mainly for the Galaxy S and Z Series, the A16 5G still packs useful stuff like Device care, Battery optimization, and other smart features that run in the background to keep things smooth.
We really appreciate your feedback, as it helps us make the Galaxy experience better for everyone. Whether you’re streaming, scrolling, or staying in touch, the A16 5G is built to keep up with what matters most.
Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great functions
on August 4, 2025
Posted by: Kodarose1218
[This review was collected as part of a promotion.] I love my A16 phone. I love the GPS on it it is great when I have had to travel alone. Picture is great. I would definitely get another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable, Fast, and Perfect for Everyday Use
on August 4, 2025
Posted by: Galaxylover89
[This review was collected as part of a promotion.] I’ve been using Samsung phones for years, and the Galaxy A16 5G continues to impress me. It’s affordable yet powerful, with smooth performance and long battery life that easily gets me through the day. I use it for everything streaming, work, social media, and even work-related tasks.
I also own the Galaxy S24 Ultra, which I love for its advanced camera and Galaxy AI features. But the A16 5G holds its own with solid speed and reliable connectivity. Whether I'm multitasking or on video calls, it never lags.
Samsung keeps getting better with each release, and the A16 5G is a great example of quality at a great value. It’s my go-to backup phone and a perfect everyday device.
The s series is my favorite. I love Samsung period !!
The s series is my favorite. I love Samsung period !!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has shown me real masterpiece!
on August 4, 2025
Posted by: Aquarius11
[This review was collected as part of a promotion.] I love to use my Samsung Galaxy to watch space documentaries. The quality is magnificent! And not just that! The camera is fantastic, especially when taking pictures of the full moon. If only it had a much higher zooming capacity, heck I'd be taking pictures and videos of nebulas! Putting Galaxy AI in the mix though, PERFECTION!
Value
5
Written by a customer while visiting Samsung US