Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
144
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
The Galaxy A16 is a very high performance android
on November 23, 2025
Posted by: Hellofrenz
[This review was collected as part of a promotion.] I'm very pleased with the Galaxy A16 phone and find the phone compararable with the latest Snapdragon processors available and only lags in speed.
The features are excellent and the Galaxy AI is a very useful tool.
I would recommend this phone to my friends and family and the price is right with excellent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Unbeatable Value in a Smartphone
on November 25, 2025
Posted by: Drakonus
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy A16 5G, and I am absolutely blown away by the value packed into this device. For its price point, this phone punches far above its weight class and truly redefines what a budget smartphone can be.
Stunning Display: The 6.7-inch Super AMOLED display is the star of the show. With a smooth 90Hz refresh rate and vibrant, bright colors, everything from scrolling through social media to streaming video looks phenomenal. It's easily one of the best screens you'll find in this category—a genuine pleasure to look at, even outdoors.
All-Day Battery Power: The massive 5,000 mAh battery is a workhorse. I am a heavy user, and the A16 5G consistently gets me through a full day with power to spare. The 25W Super Fast Charging is a lifesaver, quickly topping up the phone when I need it.
Future-Proof & Reliable: While some budget phones feel disposable, the A16 5G is built for the long haul. Samsung's commitment to six years of major OS and security updates is simply unmatched and gives incredible peace of mind. The 5G connectivity is fast and reliable, and the overall performance, powered by the Exynos 1330/Dimensity 6300 chipset, handles all my essential daily apps without any major hiccups.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast while not draining the battery very much
on November 28, 2025
Posted by: JoshKawasaki
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a solid budget-friendly phone with a few trade-offs. It delivers good performance for everyday tasks, a bright AMOLED display, and a sleek design. The cameras are decent for the price, and Samsung’s promise of up to six years of updates adds real value. However, performance can feel sluggish under heavy use, and battery life is weaker compared to its predecessor. Overall, it’s a reliable choice for affordable 5G connectivity.
Would you like me to also craft a pros-and-cons list so you can quickly see its strengths and weaknesses?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features suitable for work and multitasking
on December 4, 2025
Posted by: Nycccboy2009
[This review was collected as part of a promotion.] I use this phone for multitasking and it is my primary phone one ui had provided a very smooth experience with it's new features, good with Samsung ecosystem and Samsung pay is easier to pay with more than any wallet, I also use it for my homework for school, I can multitask and open 2 documents at the same time, I'm lucky to have this phone, I actually have never ever regretted buying any devices from Samsung, They keep up for a long period and more durable than other brands, I would recommend this phone and I rate it 9/10!
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hi there Nycccboy2009,
Thank you for sharing how things are going with your Galaxy A16 5G. The Galaxy A16 5G was designed to accommodate busy lifestyles that require performance and practicality. With improvements and optimization options in One UI, multitasking feels smoother, faster, and more intuitive. Your experience clearly demonstrates the purpose of the A Series: reliable devices built for consistent, efficient performance and style. We appreciate your support and are happy to have you as part of the Samsung family.
Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing how things are going with your Galaxy A16 5G. The Galaxy A16 5G was designed to accommodate busy lifestyles that require performance and practicality. With improvements and optimization options in One UI, multitasking feels smoother, faster, and more intuitive. Your experience clearly demonstrates the purpose of the A Series: reliable devices built for consistent, efficient performance and style. We appreciate your support and are happy to have you as part of the Samsung family.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pocket size dynamite
on December 5, 2025
Posted by: Srinivas
[This review was collected as part of a promotion.] I have been using from last 7 month, it is smooth never lags and battery backup is so good, light weighted, sleek design overall a 5* from my side, I don't see any issue at all. I would recommend this phone if you want to buy a budget phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Chris
from Texas USA
Expertise:Expert
Verified Purchase:Yes
Terrible battery life, does NOT even last a day. Must recharge often. Slow to reload content. Phone cannot block spam calls, even with the unknown caller not listed feature is turned on.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Awful phone
on April 8, 2025
Posted by: CASSIE
Worst phone I have had in the longest time. It is super slow and glitches constantly!! The volume and power buttons don't work alot of the time and apps run extra slow.
Response from Samsung USBy R&R, April 9, 2025
Hello CASSIE,
Thank you for sharing your experience with your Galaxy A16 5G. If you've noticed that your phone is slowing down over time, using the Quick Optimization feature to improve performance might be a good idea. This feature enhances your device's performance by identifying apps that consume excessive battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize now, and finally tap Done. The article below provides more troubleshooting steps to enhance your device's performance. There could be several reasons if your device's buttons are not working properly. Check if you're using a case that might obstruct the buttons' functionality. Additionally, you can determine if a specific button is malfunctioning by opening the Samsung Members app on your device. You can download it from the Galaxy Store if it is not installed. Once in the app, select Get Help, View tests, and choose Buttons. Follow the on-screen instructions. If you see an "Action required" message, we recommend visiting our service center or contacting the Samsung Support Team via phone or chat. We're here to help. Thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. If you've noticed that your phone is slowing down over time, using the Quick Optimization feature to improve performance might be a good idea. This feature enhances your device's performance by identifying apps that consume excessive battery power. It removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps. Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap on Device Care, then tap Optimize now, and finally tap Done. The article below provides more troubleshooting steps to enhance your device's performance. There could be several reasons if your device's buttons are not working properly. Check if you're using a case that might obstruct the buttons' functionality. Additionally, you can determine if a specific button is malfunctioning by opening the Samsung Members app on your device. You can download it from the Galaxy Store if it is not installed. Once in the app, select Get Help, View tests, and choose Buttons. Follow the on-screen instructions. If you see an "Action required" message, we recommend visiting our service center or contacting the Samsung Support Team via phone or chat. We're here to help. Thank you for choosing Samsung!
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Horrible phone
on May 5, 2025
Posted by: Kkustra
from Pa
Expertise:Intermediate
I bought this phone a month or so ago not hapoy wirh it at all. Probably the worse phone ive ever owed . My phone broke and needed something cheap so i when with samsung thats what i buy. Ive had cheaper phone in the past that worked way better.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
4
Response from Samsung USBy R&R, May 5, 2025
Greetings Kkustra,
Thank you for sharing your experience with your Galaxy A16 5G. Please be advised that Samsung stands behind the quality of its products, offering a warranty that safeguards against manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each product. With this warranty, customers can know that their investment is protected throughout this period, ensuring they enjoy the reliability and performance expected from Samsung. Please contact the Samsung Support Team to learn more about your warranty options. We are here to help. Thank you for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Please be advised that Samsung stands behind the quality of its products, offering a warranty that safeguards against manufacturing defects in materials and craftsmanship. This assurance is valid for a limited duration of 12 months, as specified for each product. With this warranty, customers can know that their investment is protected throughout this period, ensuring they enjoy the reliability and performance expected from Samsung. Please contact the Samsung Support Team to learn more about your warranty options. We are here to help. Thank you for choosing Samsung.
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US