Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Its good to use and a good phone
on August 4, 2025
Posted by: Hunter
[This review was collected as part of a promotion.] It is good it streams good and it lags sometimes but it's good to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung a16
on August 4, 2025
Posted by: Hafizx
[This review was collected as part of a promotion.] I was coming from a s25 ultra so ill try to be fair. As this is a just my quick replacement. The phone is okay but it can't handle the same amount of multitasking that I was used to. But other than the occasional system crashes its still smooth and the camera is fantastic with nice night mode. The galaxy Ai is helpful. For the pride you can't beat the 4Gb of ram and camera combo.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The pictures are great, and sounds are great when
on August 4, 2025
Posted by: Sheilah
[This review was collected as part of a promotion.] My galaxy a16 is so great and when I can afford it I am going to upgrade again. I have had my phone for now a year and I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has better features
on August 4, 2025
Posted by: Born2shop
[This review was collected as part of a promotion.] I really love my new phone better than my old one. Much better features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Issues with heating and insane lag and crash
on August 4, 2025
Posted by: Tjay43
[This review was collected as part of a promotion.] GalaxyAI My phone has not really been good to me cause it has moment where my phone heats up to the point where I barely can touch it and when I try to go into an app is lag soooooo bad to the point it potentially crash the whole phone
Value
1
Response from Samsung USBy R&R, August 8, 2025
Hello Tjay43,
Thanks for sharing your thoughts on the Galaxy A16 5G. We are so glad you’ve had a chance to check out its features, like the easy-to-use interface and smart tools that make daily tasks simpler.
Even though the Galaxy A16 doesn’t include Galaxy AI, it still offers some handy features to help it keep up with your day, like Device care for background optimization, adaptive battery settings, and tools for efficient data use to make your experience smoother. You can find out more by reading the online article linked below.
Your feedback really helps us improve. The Galaxy A Series keeps getting better with options tailored for everything from everyday tasks to fast 5G connectivity, so you can stay productive, entertained, and connected.
Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. We are so glad you’ve had a chance to check out its features, like the easy-to-use interface and smart tools that make daily tasks simpler.
Even though the Galaxy A16 doesn’t include Galaxy AI, it still offers some handy features to help it keep up with your day, like Device care for background optimization, adaptive battery settings, and tools for efficient data use to make your experience smoother. You can find out more by reading the online article linked below.
Your feedback really helps us improve. The Galaxy A Series keeps getting better with options tailored for everything from everyday tasks to fast 5G connectivity, so you can stay productive, entertained, and connected.
Thanks for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has overall qualities that assist me.
on August 4, 2025
Posted by: Reptilian88
[This review was collected as part of a promotion.] Great, product the best, yet, that I've purchased. The camera 📷 quality is very good, other enhancements include storage capacity, memory gigabytes and just an overview great quality of a cellphone product. Very pleased with all the features, and updates, upgrades, and enhancements. Very satisfied. Would highly recommend 10/10.👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great.
on August 4, 2025
Posted by: Mommaj92
[This review was collected as part of a promotion.] I use my phone for personal use, things like games, surveys, keeping track of my health (monthly cycle) along with photos, video chats and other interactions with friends and family. I haven't had many problems if any with this phone. It's simple, affordable and has tons of space. I haven't done much with the Galaxy AI feature besides use it for posts when selling items or trying to get a point across and I can't find the right words, although the mention of it now, I will be checking it out immediately after this review. I will say the worst feature, or the one I am pretty disappointed in is the sound. It's very quiet, I refuse to even try to listen to music on my phone because I can never hear it. Even speaker phone is quiet compared to any other phone I've had so that's a real bummer but I am making it work for now :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No a very good review. This phone keeps stopping.
on August 4, 2025
Posted by: 112233445566778899
[This review was collected as part of a promotion.] I use my phone for everything. I don't particularly care for this one. It doesn't take good quality pictures and there are way to many issues while using this model.
Value
2
Response from Samsung USBy R&R, August 8, 2025
Hello there,
Thanks for sharing your experience with the Galaxy A16 5G. I totally get how important it is to have a reliable phone that keeps up with everything, from everyday chats to capturing those special moments.
The Galaxy A16 5G is built to give you a solid 5G connection, smooth app use, and handy tools like Smart Manager to keep things running smoothly. If you want a device that handles the basics well, plus features like scene optimization and voice focus, the A16 could be just what you need for daily use.
Thanks again for your feedback, it really helps us make devices that match what users like you want and need around the world.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. I totally get how important it is to have a reliable phone that keeps up with everything, from everyday chats to capturing those special moments.
The Galaxy A16 5G is built to give you a solid 5G connection, smooth app use, and handy tools like Smart Manager to keep things running smoothly. If you want a device that handles the basics well, plus features like scene optimization and voice focus, the A16 could be just what you need for daily use.
Thanks again for your feedback, it really helps us make devices that match what users like you want and need around the world.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US