Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone
on August 4, 2025
Posted by: 7542154842
[This review was collected as part of a promotion.] I use my A16 phone to play games, soical media texting, using email.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a16
on August 4, 2025
Posted by: Cmartin97
[This review was collected as part of a promotion.] Love this product and all its neat features including the Galaxy AI feature it is super helpful.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad, not great.
on August 4, 2025
Posted by: Lunarain3
[This review was collected as part of a promotion.] Galaxy AI Over all it gets the job done. Although, only having the phone a year, it lags a lot, and also battery life has never been that great.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hi Lunaraine3,
Thanks for sharing your thoughts on the Galaxy A16 5G. I'm really happy to hear that Galaxy AI is working well for you and helping you get things done more easily. Our goal is to give users smart tools that make everyday life better.
We totally get how important it is to have consistent speed and reliable battery life, especially as time goes on. The A16 5G was designed to be dependable, with features like AI optimization, power-saving modes, and adaptive learning to fit your usage. Check out the online article linked below for more details.
Thanks again for your feedback—it's really helpful as we keep improving the Samsung experience for everyone.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. I'm really happy to hear that Galaxy AI is working well for you and helping you get things done more easily. Our goal is to give users smart tools that make everyday life better.
We totally get how important it is to have consistent speed and reliable battery life, especially as time goes on. The A16 5G was designed to be dependable, with features like AI optimization, power-saving modes, and adaptive learning to fit your usage. Check out the online article linked below for more details.
Thanks again for your feedback—it's really helpful as we keep improving the Samsung experience for everyone.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable, easy to use and fast reliable con
on August 4, 2025
Posted by: Willwill49
[This review was collected as part of a promotion.] Fast streaming gaming and downloads.
Highly recommend phone it's a great value!
Highly recommend phone it's a great value!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone it's more than what I expected
on August 4, 2025
Posted by: Breezy179
[This review was collected as part of a promotion.] I love to stream Tiktok, facebook, and Instagram on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on August 4, 2025
Posted by: Robg1b1
[This review was collected as part of a promotion.] The galaxy AI seams to be a good phone but I wish it was more compatible with my apps on my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can't use data overseas
on August 4, 2025
Posted by: Rusty2be
[This review was collected as part of a promotion.] Not sure why but this model does not work overseas for data.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is crystal clear the battery lasts for
on August 4, 2025
Posted by: Jspradlin2016
[This review was collected as part of a promotion.] The battery last for 2 whole days on one charge the camera in point. I love this phone with its sleek design it's definitely an upgrade from my old phone and I especially love the 1 ui 7
Value
5
Written by a customer while visiting Samsung US