Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,175 Reviews)
Rating breakdown 5,175 reviews
5 Stars
3,203
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
Issues with pjone
on August 4, 2025
Posted by: Boostcustomersince2013
[This review was collected as part of a promotion.] The phone restarts on its own. The Galaxy AI is annoying as well on this model. I can have the phone on my nightstand and it activates by itself.
Value
2
Response from Samsung USBy R&R, August 7, 2025
Hey there Boostcustomersince2013,
Thanks so much for sharing your experience with your Galaxy A16 5G! Sometimes, third-party apps can lead to unexpected reboots, whether they happen randomly or all the time. To help resolve this, you might consider performing a software update, a factory reset, or turning on Safe Mode to see if an app might be the cause. Even though this model doesn’t have the full rollout of Galaxy AI, it still offers many smart features that you can activate and personalize to fit your needs. For more tips on troubleshooting concerns like your phone restarting or turning on without help, please check out the helpful article linked below. We truly appreciate your review and are grateful that you chose Samsung!
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your experience with your Galaxy A16 5G! Sometimes, third-party apps can lead to unexpected reboots, whether they happen randomly or all the time. To help resolve this, you might consider performing a software update, a factory reset, or turning on Safe Mode to see if an app might be the cause. Even though this model doesn’t have the full rollout of Galaxy AI, it still offers many smart features that you can activate and personalize to fit your needs. For more tips on troubleshooting concerns like your phone restarting or turning on without help, please check out the helpful article linked below. We truly appreciate your review and are grateful that you chose Samsung!
Samsung phone or tablet reboots repeatedly
https://www.samsung.com/us/support/troubleshoot/TSG10001548/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung phone
on August 4, 2025
Posted by: Tallguync
[This review was collected as part of a promotion.] Samsung has a great product all around I have a Samsung cell phone and a Samsung Chromebook both work extraordinary. The features is the camera the video the sound talk the hearing everything is outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Fanofjy
[This review was collected as part of a promotion.] I like how it's do the type for you and it helps you with the grammar on your phone. I like all the future and the updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It's okay
on August 4, 2025
Posted by: Lilmomma
[This review was collected as part of a promotion.] The biggest issue with this phone is memory and moving slow
Value
2
Response from Samsung USBy R&R, August 7, 2025
Hi Lilmomma,
We truly appreciate your thoughts on the Galaxy A16 5G! It’s designed to support all your essential needs, and regular, quick check-ups with the built-in tools can make a noticeable difference. Just clearing the cache on your device can boost its speed instantly. Feel free to explore the online article linked below to learn more. We’re so happy to have you with us. Enjoy your Galaxy to the fullest!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly appreciate your thoughts on the Galaxy A16 5G! It’s designed to support all your essential needs, and regular, quick check-ups with the built-in tools can make a noticeable difference. Just clearing the cache on your device can boost its speed instantly. Feel free to explore the online article linked below to learn more. We’re so happy to have you with us. Enjoy your Galaxy to the fullest!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love thr camera quality
on August 4, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] It is really good for watching streams for hours at a time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on August 4, 2025
Posted by: jeyson
[This review was collected as part of a promotion.] Amazing phone. big screen. great pictures.. I recommend getting a Samsung a16
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is a very good phone
on August 4, 2025
Posted by: Nan28Man
[This review was collected as part of a promotion.] The overall phone does have lag but you get used to it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is a wonderful tool to help your lif
on August 4, 2025
Posted by: Armypakmule76
[This review was collected as part of a promotion.] Wonderful pictures and the video games look great on it ! It's fast and the quality is amazing
Value
5
Written by a customer while visiting Samsung US