Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Phone keeps stopping all the apps and I have to re
on September 15, 2025
Posted by: SexySkye
[This review was collected as part of a promotion.] Galaxy Ai is ok....but this phone is terrible. Keeps stopping and won't work
Value
3
Response from Samsung USBy R&R, September 16, 2025
Ahoy SexySkye, Thanks so much for sharing your experience with your Galaxy A16 5G! We're really glad to hear from you. The Galaxy A16 5G is a fantastic device with a stunning 6.7″ Super AMOLED display and a sleek, slim design at just 7.9 mm. It truly offers great style and value. If you ever notice your device acting up or becoming unresponsive, trying a quick software update and using Device care in settings to optimize your phone can make a big difference. Updating helps keep your software compatible with your apps, and optimizing clears out old data to make room for new features; think of it as tidying up to give your phone a fresh boost. We're happy to assist you! If you have any questions or want to explore troubleshooting tips, our Samsung Support Team is always here to help. Thanks again for your review, and we truly appreciate you choosing Samsung as your trusted brand. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10001953/
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
If I had to pick between 6 or 7 I would pick 7
on September 15, 2025
Posted by: 2Fab4Earth
[This review was collected as part of a promotion.] This device has never let me down. Always up to date, always up to speed. The amount of storage on the phone meets all my needs. For the first time I have no need to purchase a seperate memory card. The features are really good including Galaxy AI being my favorite. I have to admit this is hands down my favorite phone. Would purchase again and highly reccomend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy a16
on September 15, 2025
Posted by: Chevythang84
[This review was collected as part of a promotion.] I have had my galaxy a16 for about 7 months and overall an satisfied with my product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on September 15, 2025
Posted by: Dylanstech2025
[This review was collected as part of a promotion.] I use my phone to watch YouTube Videos and Disney+ Movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Jennyboo
[This review was collected as part of a promotion.] Great GALAXY AI features,style and sleek design. GALAXY ARE MY FAVORITE DEVICES
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features , apps and games
on September 15, 2025
Posted by: DaBIGGESTblessing
[This review was collected as part of a promotion.] I use my phone for photos , work & school . The apps are great .Everything is good 👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is not good camera
on September 15, 2025
Posted by: GalaxyAddict92
[This review was collected as part of a promotion.] My Galaxy AI camera is not good and the zoom is not good. The screen gets stuck. I do not have money for a newer phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone for beginners like kids or seniors
on September 15, 2025
Posted by: Alove2
[This review was collected as part of a promotion.] Galaxy AI works pretty well on this phone. There's not too many differences between this and the regular S series phones. Quality of screen/picture not the greatest, not all apps are compatible, but 90% are, I'd say the biggest downside is the camera quality
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hiya Alove2, Thank you so much for sharing your feedback! The Galaxy A16 5G is built to give you a great balance of performance and everyday ease. While everyone's experience might be a little different based on how they use it, many users enjoy smooth performance when using daily apps and streaming videos. If you’re streaming shows and want the best picture quality, you can always tweak the screen resolution, and having a strong network connection makes a big difference too. We’re also glad you mentioned the camera — one tip for capturing fantastic photos is to try taking pictures indoors near a window with natural light. Your suggestions help us improve the features that matter most to you. Thanks again for your review and for being part of the Samsung community! -Ty
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Written by a customer while visiting Samsung US